Encore Library installation will not work

I have seen people's posts regarding their issues with downloading the library and content for encore. I am in the same boat, and all of the solutions that people are providing are simply not working. I have practically memorized the download page on adobe. I have upgraded to the CS4, and there are 2 download manager files to download, and within each of those files is 2 other files: an exe and a file ending with 'z'. I have downloaded and extracted every one of these downloads at least 5 times, and I feel like I am wasting my time redownloading something that did not work the first time.
Someone please help me with this, I am a videographer far behind on my schedule and I need this resolved right away. I have read through the FAQ's, and have seen other threads, so reposting or redirecting will only keep me going in circles.
Anyone's help will be greatly appreciated. Thanks guys!
-Rick Phillips

OK, let's try this. The files with the "z'" archived files in the 7z format, basically similar to the more familiar ZIP files. These need to be Extracted, including their entire folder structure. At one time, a user needed to download the 7z utility, but I believe that most OS's will now handled the Extraction, with just a Dbl-click on the file in Windows Explorer. If not, the free QuickPAR should handle most of these. This was done, when Premiere/Encore went back to X-platform, as WinZIP would not work on a Mac, but 7z would work on both platforms.
Remember, when prompted, make sure that you Extract the full folder structure. This should be the default. I always Extract to a separate Temp folder, and install from there.
Good luck, and please let us know how it goes.
Hunt

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