Encore Menu Audio Glitch in Blu-Ray

  I've been trying to burn a BRD in Encore for several months now and have not been successful as yet. I can burn a disk in Blu-Ray with operating menu and everything is fine -- except - I cannot get the menu audio to play for more than 10 seconds.  I've tried using a custom menu made from Photoshop, menu from the Encore Library.  I've tried converting the audio from mp3 or wav to AAC format.  I've tried using Adobe Media Encoder to encode the audio. 
I do not have these issues when burning a regular DVD.  Regular DVDs build just fine.
I have checked everything in the Encore menu properties box and everything appears to be fine. I've reviewed the training disk and I appear to be doing everything correctly.  I've tried everything mentioned in this forum -- I think.     I've tried importing the audio asset as a .wav, PCM, AC3, and mt2a.  I  My system specs are listed below.  Can anyone provide any additional information on how I can fix this?
I tried using it on my Win7 system as well, but the Blu_ray build just totally freezes the Encore program.
thanks, Gail
Editing Software:  Edius 4.6
Encore CS4
IMG burn
WIN XP SP2
Internal drives
Not connected to the internet.  It's a stand alone editing suite. No firewall, anti-viurs, or WiFi installed or activated
SoundForge Audio
Photoshop CS4
Quad Core Q6600
PK5Delux MObo
4 gig DDR3 Ram
XPro 1950 Video Card
Any other ideas?  Is anyone doing this successfully?
thanks, Gail

For CS4 you must update the Roxio component http://forums.adobe.com/thread/400484?
More on Encore and Roxio http://forums.adobe.com/thread/528582?tstart=0 or direct to
http://kb.roxio.com/search.aspx?URL=/content/kb/General%20Information/000070GN&PARAMS
Also, Run as Administrator http://forums.adobe.com/thread/771202?tstart=0
tstart=0

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