Encore Mini 7" won't turn on or charge

I got this Toshiba Encore Mini 7" and I opend it as a Christmas present. When I unwrapped it I opened it tried turning it on it didn't so I decided to charge it I waited for like 3 hours and didn't turn on. Any suggestions? Thank you

Well I never saw anything like this before (from WT7 Quick Start):"USB Charge – In “sleep or shutdown mode,” you can charge your tablet byconnecting the USB power cable to your tablet and the USB port on yourcomputer. Please make sure your computer is turned ON while charging viaUSB. If your computer is turned OFF, depending on computer specifications,the tablet battery may discharge. We recommend that you do not use yourtablet while charging via USB as auto shutdown may occur if the batterycharge is too low." From User's Guide:"Power button—Turns the device on and off. Press and hold the button for several seconds to turn the deviceON/OFF. Press the button quickly to wake the device from Sleep mode or to place it into Sleep mode."

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Make sure it's plugged into the charger.
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Resolve these most common issues:
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Encore Mini 7" won't turn on or charge

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