Encore missing library and buttons, and link to retrieve missing funtional content down

I registered and downloaded the new creative cloud, and apparently there is some content missing in several programs. In Encore, the library and buttons are missing. Supposedly the answers is to download additional functional content here.. http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html But the link is down.

Hi Stephen Porter
Link is working fine for me ...Don't Worry ..I am pasting the content from the abobe link here :
Issue
When you access the Library panel in Adobe Encore, the panel contains no content. Additionally, there is no subfolder named Library within the Adobe Encore application folder on your hard disk.
When you access the title templates in Adobe Premiere Pro, the title templates are missing.
When you access the template projects in After Effects, the template projects are missing.
To the topSolution: Install the CS6 Functional Content
Creative Cloud and disc product customersDownload and install the functional content for Adobe Premiere Pro and Encore.
After Effects template projects were migrated to the After Effects Exchange.
Adobe Premiere Pro and Encore Functional Content is available here:
Mac OS (1.1 GB)
Windows (734 MB)Installation instructionsMac OS
Double-click the .dmg file to mount a disk image containing the installers.
Choose to install Encore, or Adobe Premiere Pro functional content, or both packages. Open the folder for each package and locate the installer.
Run "Install.app" to begin the installation process.
After installing the first package of functional content, the installer ejects the disk image. Remount the disk image to run the second installer.
Windows
Note:If you installed the previous functional content packages, it's possible that you have Templates and Textures folders in the Program Files\Adobe\Adobe Premiere Pro CS6\Presets folder. Delete these folders before installing.
Extract the contents of the downloaded zip file to a convenient location (for example, the Desktop).
Run the .exe file to create install folders for the Encore and Adobe Premiere functional content installers.
Navigate to the folder for the content you want to install and execute the installer.
Electronic Software Delivery (ESD) customers only
Download and install functional content for Encore, After Effects, and Adobe Premiere Pro. Note: Skip steps 1-6 if you have already downloaded functional content for Encore, After Effects, and Adobe Premiere Pro.
In a web browser, go to www.adobe.com/membership.
Sign in with your Adobe ID and password.
Click View Order History.
Look at the row with your order number and click Download.
On the download page, look at the row with the description for function content. For example, for CS5, look for “Adobe Premiere Pro CS5: Download contains additional ReadMe files plus content (menus, buttons, and backgrounds) for Adobe Encore CS5.”
Download this content using Akamai Download Manager or Alternate Download Method.
Close Encore and Adobe Premiere Pro.
(Mac OS) Double-click the .dmg file that you downloaded. On the Adobe Premiere Pro CS5 Content disk image, open the Encore Functional Content folder. Double-click Setup.
(Windows) There are two files that you downloaded (for CS5, these files are PremierePro_5_Content_LS7.exe and PremierePro_5_Content_LS7.7z). Double-click the.exe file to extract the folders and files. Browse to the Encore functional content folder within the extracted folders. Double-click Setup. Following are detailed steps for Windows:
Go to the folder where you have downloaded files from the download page. For example, Desktop\Premiere.
Double-click PremierePro_5_Content_LS7.exe. The installation files are extracted to a folder named Adobe CS5. For example, Desktop\Adobe CS5.
Go to the Adobe CS5\Premiere Pro Family Content Installers\Adobe Encore CS5 Functional Content folder.
Double-click Set-up.exe. Installation starts. Follow the instructions to complete installation.
To the topAdditional solution: Install the Resource Central library content
Download the extra library content
Choose your language to begin the download:
English French German Japanese Italian Spanish Korean
Extract the Library content to the Library folder
Extract the zip file that you just downloaded to create a .7z file (for example, en-US.7z).
Extract the .7z file to any convenient location (for example, the Desktop). This step creates a folder based on the language you selected.
7-zip for Windows (available for download at http://www.7-zip.org/download.html)
The Unarchiver for Mac OS (available for download at http://wakaba.c3.cx/s/apps/unarchiver.html)
Copy the contents of the language folder (for example, en-US) to the following location:Windows: C:/Program Files/Adobe/Adobe Encore CS6/
Mac OS: Applications/Adobe Encore CS6/
If you choose a custom Library folder location other than the default location, launch Adobe Encore and browse to your custom Library folder location.Windows: Edit > Preferences > MediaMac OS: Encore > Preferences > Media

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Joshmon2003 wrote:
Peter,
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Message was edited by: williamson42
Message was edited by: williamson42

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jbeep:
my HD has a capacity of 8.85 GB available. When I reinstalled panther I had little more than 3 GB available (I deleted a bunch of unneeded things since then)
Thanks for this update. What is the total formatted capacity of your HDD? I ask because I suspected that you might be cutting it pretty close. The rule of thumb is that you should have 10-15% of your total capacity available as free space. My personal rule is 15%-20%. This allows for more efficient perfomrance of OS X.
I am in the process of backing up everything on my seagate combo USB 2.0/firewire 200 GB external (I am using the firewire cord)
Having an up-to-date backup is one of the primary rules, often observed more in the breach than not. Since you have an HDD that supports Firewire, I suggest that you make a bootable clone of your entire HDD using SuperDuper. You can then use this backup as an emergency boot drive. However, it must be Firewire, as PPC Macs don't boot from USB devices.
I also have heard that it is advisable to reinstall the OS "every now and again" and I hadn't done this for at least two years. was I ill-advised?
Most experienced Mac users never re-install, except under dire circumstances. Since installing my new HDD in this computer I have never re-installed. Re-installation is the utlimate intrusive measure, and it exposes one to all kinds of issues, from lost data, to flawed installaton, to installations that fail midstream. Re-installation is not an effective maintenace procedure. Here are some helpful links in terms of maintenance:
Mac OS X 10.3/10.4: System maintenance
Macintosh OS X Routine Maintenance
Maintaining OS X.
I'm going to restart now and try and verify my permissions again using the procedure on the above link. I'll let you know what happens.
Instead of verifying permissions, just go ahead and Repair Disk Permissions. Verifying permissions does nothing, and wastes your time, as it is difficult to tell whether you need to repair, and you have to repair anyway.
Do post back with an update of your progress and any further questions or comments.
Good luck.
cornelius
Message was edited by: cornelius

Encore missing library and buttons, and link to retrieve missing funtional content down

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