Encore subtitles don't appear on DVD

Hi, I've put subtitles on a video in Encore. They need to appear on the DVD (client does not want option to turn them off). All looks fine in the preview window, but when I build the project and burn to disc, there are no subtitles on the video. Am I missing something obvious? I can't find anything in Encore which gives an option for the subtitles to be on or off. I've been wrestling with this for days and my deadline is looming. Any help with this would be most welcome.
Shaun

The DVD spec allows subtitles to be on or off. Even if you set them up as turned on, and provide no option for a menu to turn them off, all a user has to do is to use their remote to turn them off. I see no option in Encore for remote subtitle action to be restricted.
You need to take the project back to Premiere, add the subtitles there, and make them part of the video. What your client wants are not really "subtitles" as provided as an option on DVDs. Well, they are subtitles, but the restriction you want is no possible; at least not in Encore.
I don't know if scripting allows this, but your solution is straight forward.
The only problem: I don't think Premiere provides an option for importing a subtitle track (you can export from Encore if you added the subtitles there).

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Jeff,
Thanks for the quick response. I had to go out on a shoot, and just got back to a computer hooked up to the net. I decided to try a completely simple project. An SD dv avi, with subtitles put on in Premiere with a simple menu with one play button. I added a subtitle track, put on two more subtitles, which again played perfectly on the Encore monitor. Simple flowchart: Project x> menu play button> video asset. Burned perfectly, menu works, video looks great. Of course, Premiere subtitles burned--BUT not the Encore subtitles. Go figure. By the way, I had an Encore using colleague check it out. He hasn't a clue why it won't work! So, I am redoing the original big project, putting on subtitles in Premiere.
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mohamedr
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Encore subtitles don't appear on DVD

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