Encountered an error when attempting to open Lightroom for the first time. Went to Lightroom Help and searched for the error "An error occurred when attempting to change modules". Non of the solutions helped. what now?

Encountered an error when attempting to open Lightroom for the first time. Went to Lightroom Help and searched for the error "An error occurred when attempting to change modules". Non of the solutions helped. What now?

I am getting this error message as well. I have just downloaded Lightroom recently. I try to click on Lightroom / preferences....and nothing happens. I tried to uninstall and it is greyed out so I can't do that either. Suggestions? Please help?

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