"encountered problems, Cannot convert file" what does this mean?

"Encountered problems, cannot conver file" What does this mean?

Hi 123456Oosse,
I would like to help!
In what regard are you referring to? Are you experiencing this every time you are trying to convert your pdf? Have you tried other pdf's?
A few other questions:
What is the file size? (there is a 100 MB limit)
What is the original doc type of the pdf?
What are you converting it to? excel? word?
Looking forward to yoru response!
Regards, Stacy

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"encountered problems, Cannot convert file" what does this mean?

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