Encountering error getting file security when downloading iTunes software update

Error messages indicates:   Error getting file secuirty:C:/ProgramData\Apple\Installer Cache\Apple Software Update 2.1.3.127\Get Last Error 5.
   What should I do to correct this?  I have turned off McAfee firewall during installation as I thought that might be the problem, but errror still appears.

Try temporarily disabling firewall and antivirus.

Similar Messages

  • When downloading itunes software i get an error message:'apple apllication support not found"

    when downloading itunes software i get an error message:'apple application support not found'...error2 (windows error2)

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application, won't install normally.
    tt2

  • ITunes 9 installation error "Error getting file security"

    Every time I try to install iTunes 9, I get this error:
    Error getting file security: C:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.62.14.0\GetLastError: 5
    Any ideas? I'm running Windows Vista 64-bit. Any help would be greatly appreciated.

    itunes installs quicktime. The trouble is with the security settings in the folder in C:\ProgramData\Apple Computer\Installer Cache.
    On both the Apple Computer folder and the Installer Cache, you will need to take ownership. Then delete the quicktime folder.
    First, to see the folder, in explorer go to Organize, folder options, then view tab. There click the radio button see hidden files and unclick hide protected system files.
    Then navigate over to the folder location above.
    Right click on the folders, click on properties, then security.
    There at the bottom, click on advanced. Then click on the owner tab. There you can change the owner to the user that you logged on as.
    That should fix it. Remember to delete the quicktime folder after to take ownership.

  • When downloading Iphone software update (version 4.0), I get error message

    When downloading Iphone software update (version 4.0), I get error message (stopped err = -3259). Is there a solution for this???

    Did anyone solve this?
    I'm still having this issue. I also had the same issue when trying to download a large update for an app (43MB). I can download and install smaller udpates but I can't even download the large updates. I've checked all of my firewall settings and they are fine. I've turned off the firewall when trying to download the update and it still does not work. It just keeps saying that my network connection timed out.
    I'm not at the stage where I can't install new apps because it requires the latest OS version on my iphone which I can't get!

  • When installing I get the following error "get error getting file security"

    When i try to install itunes on win7 I get an error message "error getting file security

    I tried modifying the registry key indicated for D drive installation and when I do the installer rotates to another registry key.  I really need a Adobe technical support rep to assist.  How do I go about that because when I first call in it seems I get India support and they are not willing to assist.

  • TS2972 When downloading a software update, we get a partial download why?

    When downloading software updates, we get a partial download why?

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • Error 100008 - Corrupt file message when downloading iTunes

    I just got my video ipod, and when i went to download music on it at iTunes, every song (4 in total) that I tried to download failed to do so, but took my money. All I got was this message,
    "There was a problem downloading 'I Walk the Line/ With His Hot and Blue Guitar/ Johnny Cash'
    The file seems to be corrupted. To reload file, choose 'Check for Purchases' from Store menu."
    I tried "Check for Purchases several times for each song, but I just got the same message each time. When i went to the Downloads screen there was this message besides each song.
    0 KB of 2.6 MB - stopped (err = -100008)
    Please help me. I don't want to have wasted my hard earned money on a useless iTunes card.

    cosmini,
    It is documented in the Apple Knowledgebase which can be searched at http://www.apple.com/support/
    This article lists the site:
    http://docs.info.apple.com/article.html?artnum=93434
    As for ports, the store uses http and https which is port 80 and 443.
    These articles discusses which applications need to be allowed to access the internet, such as when using Windows firewall:
    http://docs.info.apple.com/article.html?artnum=304082 (Windows XP specific)
    http://docs.info.apple.com/article.html?artnum=305484 (Windows Vista specific)
    Hope this helps,
    Nathan C.

  • HT1926 I am getting this message when loading Itunes after updating to the latest upgrade..The procedure entry point uloc_getLocaleforLCID_4_0 could not be located in the dynamic link library icuuc40.dll (i have windows 7)

    I have windows 7 and after updating Itunes to the latest version, I get this error message...
    The procedure entry point uloc_getLocateeForLCID_4_0 could not be located in the dynamic link library icuuc40.dll.
    I have tried repairing and reinstalling even deledted Itunes and did a re-install but keep getting the same error message.
    what can I do to fix this error?

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • When downloading newest software update getting 'stuck' at 36 minutes.

    Hi,
    I got an Ipad 2 weeks ago.. and when I plug it in to my PC with Itunes running it tells me that there is new software avaliable for the Ipad.
    When I attempt to download it it tells me it will be 57-59 minutes etc. (Fluctuates!) then it gets stuck at 36 minutes and says it can't complete the download.
    I have the newest version of itunes and am keen to get this fixed so I can set up Icloud on all my devices.
    Anyone else having this issue or can offer me some assistance?
    Thanks
    Laura

    Try temporarily disabling firewall and antivirus.

  • Code required for IOS 8? How can I get the code to download the software update?

    I cannot download iOS 8 because I don't have any code, where can I get that code?

    It's asking you to create a passcode. You can disable it later if you wish.

  • Unable to download automatic software updates on macbookair

    receiving error message when downloading automatic software update.  Error message is... None of the selected updates could be installed.  An unexpected error occurred.  Appreciate your assistance, thanks GulB

    Is your data backed up?  IF not, you must before installing anything new:
    https://discussions.apple.com/docs/DOC-1992
    What updates are you trying to download?  Have you tried googling the download links directly?
    Just lookup
    support.apple.com DL and the name of the update.

  • Why do I get a file security error when downloading itunes.

    I try to download itunes, but about halfway through an error messge comes up that says error with file security:get lasterror:5

    Hi lizz4321,
    A digital ID is made up of three components; a private key, a corresponding public key, and some identifying information. The keys themselves are pretty straight forward, they are just big blobs of numbers used to encrypt and decrypt data. It's the identifying information that gets a bit tricky. On first look, the identifying information looks like plain text. You'll see your name and the issuer's name, a serial number, some dates for when the validity starts and ends. All pretty straight forward.
    However, all of this information is actually formatted using something called ASN.1 (it stands for Abstract Syntax Notation) and then encoded using BER (Basic Encoding Rules). When someone creates a digital ID they can put just about anything in there. Per specifications (RFC 5280 if you wanted to look it up) some items are required, and others are optional. Each piece of information that goes into the public-key certificate (the PKC is basically the digital ID without the private key) is contained in an extension. These extensions are identified using an OID (Object ID) and conform to a specification which may either be public or confidential.
    There are two possibilities in the case you are seeing. Either, some of the information that Acrobat knows about was formatted or encoded incorrectly, or, there is an optional entry that Acrobat doesn't understand how to decode. My guess is it's the latter possibility. There is a rule that states if an extension is marked as critical, and the application using the public-key certificate (in this case the application would be Acrobat), doesn't understand the extension, then the application is supposed to reject the certificate. It could be the former case (badly formatted data), but without seeing the certificate all I can do is guess.
    Steve

  • When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf.  Verify that you have access to this directory' what do I do?

    When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf.  Verify that you have access to this directory' what do I do?
    Appreciate any help thanks,
    Will

    Hi WillHunt112,
    Welcome to Apple Support Communities.
    You may find this article helpful for troubleshooting your iTunes installation:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best,
    Jeremy

  • When downloading itune update on my PC (vistia)it says, error getting security: C:\Users\shawn\AppData\roaming\Microsoft\InrternetExplorer\Quick Launch\GetLastError:87, how do i fix this

    when downloading itune update on my PC (vistia)it says, error getting security: C:\Users\shawn\AppData\roaming\Microsoft\InrternetExplorer\Quick Launch\GetLastError:87, how do i fix this

    As you can see below, when I right click, I have no such option.  In the User Account Settings, I'm operating as the "System Administrator".
    Any other suggestions?

  • Getting error message2324 when downloading the new update for itunes help please

    getting error message 2324 when downloading the latest update of itunes help please.
    Will not let me uninstall itunes from my computer, gives me the message that I don't have access need administrator. ( I am the only user of this computer)
    Thank you
    Chris

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

Maybe you are looking for

  • Can't copy files to folders

    Under "Sharing" I have clicked "Enable Access Control Lists on this volume" and proceeded to add different users in the "Access" tab and I'm trying to give them Full control to be able to create new folders and copy files anywhere they want to. The o

  • Print Server for P1008

    Hello, Does any one know a print server that works with HP Laserjet P1008? Thanks, Praveen

  • Make dep never works in kernel source

    OK So.. i'm building the latest drm code from git to get Dave Airlie's source code for the R300 since he just dropped 5,000 line of source code out of the R300 tree using the Linus kernel git tree (i love unstable code) and in the DRI building guide,

  • Populating a PDF programmatically

    We have a VB6 application from which we wish to programmatically distribute PDF documents. Before distributing the document we need to pre-populate certain fields so that we can identify the document when it is returned. The document needs to be save

  • How can one get/set ReplyTo field in mail message via GW API?

    Hi! Can anyone help me with that, please?