Encrypting Adobe Air Help

Two questions:
1. Is there a way to encrypt (password protect) an Adobe Air Help so that a user cannot download and access the Help file outside of the application? The application data files are encrypted, and I need to encrypt the Help file (if possible).
2. Is there a way to remove the Print icon from the Adobe Air Help file?

Hi there
Adobe and Microsoft are similar in this respect. Indeed, the help viewer they use is AIR based, but it's a far cry from what we are able to use ourselves. Theirs is customized in different ways. And after all, as they are the ones that created the format, it's within their realm to easily create something unique to them. Microsoft is similar with their Office Help.
I suspect there is no print icon becuase Community help trawls through many things that aren't part of Adobe. Other blogs and web sites. So if you had an icon that allowed you to print all, there would be no telling how many reams of paper and ink refills you may need to complete the job. What Adobe did was to insert a link to a PDF that is intended for your printing pleasure.
After seeing this post I excitedly opened my RoboHelp 9. I recalled that Adobe had added an AIR Help Skin editor and that we could also customize the icons. Sadly, it appears that we are unable to pick and choose items like the Print icon. However, a thought occurred to me on this. They do allow you to choose different icons if you like. My thought was that perhaps you could create a super tiny totally transparent icon and use it for the print. If that happened, the only way printing would be discovered would be if someone randomly happened to click the hidden spot. Not sure if that's an option for you.
Cheers... Rick
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Similar Messages

Update Adobe AIR help content without necessity of installation for users???

Hello there,
I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate a help viewer as AIR file and help content as RHA file ("help content only" ssl option). So admins only once have to install an initial AIR file. Afterwards users are able to replace help content to update help files.
I proceeded in a similar way as described here:
http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html
In principle this is a good solution - but here is my problem:
Help content itself already consists of different projects (merged projects). Merged projects unfortunately cannot be generated with "help content only" ssl option.
Anyone has got an idea how to satisfy all my conditions:
- Customers only once have to install an AIR file
- Afterwards help content can be updated by replacing files (without installation)
- Help content itself contains merged projects .
Generate different outputs (RHA files) for the merged projects is not a possibility. The merged projects with regard to content belong to ONE single manual - I'm not talking about different manuals. So users should be able to search the whole manual and so on ...).
Thank you so much in anticipation!
Melanie

It has always irritated me that the blog you refer to uses the term "merged help". It is not merged help, it is simply a collection of outputs where the user can select the one they want.
My site does have instructions for a true merged AIR Help output but that will not achieve your objective of one install. Sorry but I don't think what you want can be achieved.
http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#air
The method is the same for Rh10.
Please feel free to use the Contact page on my site.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Is there a minimum width to Adobe AIR Help output?

Good day!
I am trying to produce an Adobe AIR Help document which is 256x768 pixels in size; this document is to be displayed on the left of the screen and use only a quarter of the Desktop real estate.
When I produce an Adobe AIR Help file using these dimensions, the document is always too wide. Furthermore, I cannot manually adjust it to be more narrow.
I would like to produce a Help document which is similar to Adobe's "Self Test Drive" environment for customer prospects to experience Adobe product. My company is doing a very similar project.
Why is it that Adobe AIR Help output doesn't export at this size? Furthermore, are there any adjustments to any files I can make to allow this?
Thank you for your help, in advance! Have a great day!
Most sincerely,
Sammy Spencer

For this situation the plugin https://chrome.google.com/webstore/detail/user-agent-switcher-for-c/djflhoibgkdhkhhcedjikl pkjnoahfmg for Chrome may help. You can set the user agent to fool the HTML5 browser detection.
Greet,
Willam

Adobe AIR help; question regarding search criteria with multibyte characters

Hi,
I created Adobe AIR application with Robohelp 9 (using FM 10 files as source, and texts are written in Japanese and English),
and happend to find that search function in AIR application doesn't catch keywords correctly.
For example,
1. If you type "文字" and "スタイル" with single byte space in search window, the result appears for both "文字" and "スタイル".
2. If you type "文字" and "スタイル" with double byte space in search window, the result doesn't match for anything.
3. If you type "文字スタイル" (in one word) in search window, the result doesn't match for anything.
Same thing happens for the case "文字種" (literally, "文字"+"種", the meaning is almost the same).
But, if you type search words which is all in Katakana, the result seems to be fine.
Is there any limitation for multibyte characters support? Or, this behaviour is a feature??
If so, how can make AIR application "hit" correct words?
Thank you very much for your kind help in advance!

On this one your best course of action is to contact Adobe Support. They will likely require your project and there is one thing I would suggest you do first. Create a new project with just a few topics to prove the problem exists there as well. If it does it will be a simpler upload and you will know the problem is repeatable.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Customising Adobe AIR Help

RH 8 HTML.
Is it possible to customise the output of an Air help file?
I want to do a few things:
Set the column width of the TOC so it is wider
Change color schemes if possible
Make my title page appear when first opened - but not be a topic (in the same way the RH8 help file does it)
Remove the 'pop up' that comes when I hover over a topic, the title pops out above itself, it just looks strange and I dont like it.
Set an indent on the text displayed in topics so it is further from the column that seperates the TOC and topics. I tried to do this with a master page but it didn't work with AIR.
Also, is there anywhere to get more AIR skins??
Thanks.

LOL, Rick has many identities.
Captiv8r
RoboWizard
Magus
Goober
Cheers... Rick
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Left margin in Adobe Air help

I can't seem to move the left margin of this Air help system. It stays very close to the left edge of the frame. I've tried to fix the master page but that doesn't seem to help. The only thing that works is if I change the left margin manually on the topic, which would take forever to do in the very large help system. Any suggestions? Thanks for your help.

I have moved this post to the AIR Help forum where it belongs.
Create a copy of your CSS and edit it in Notepad or suchlike. Add a left and right margin to the body tag. About 3px should do it.
When you generate, select that CSS. I apply the same name adding _AIR. mystyles_AIR.css for example.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Adobe air help

Hi
i am having trouble uninstalling adobe air from add/remove programs it will not uninstall i do not get any error messages when trying to do this.can anyone please tell me how to uninstall this.
thank you windows 7 home premium 32bit

See my reply to your other post. You can also test this in the new project and raise it with Adobe Support at the same time as the other problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Adobe Air Help, Please!

I do not know how to reach a forum where I can enter my question - I would be grateful if someone could direct me how to do this, please!
My question is:-
I keep getting a popup that I require to install Adobe Air. I have researched Adobe Air, and I do not use any of the Programmes or actions which Adobe Air is supposed to emhance. How can I stop this popup appearing, it is quite annoying!
Thank you for any asistance.
CxZAR

You may want to try this user's suggestion:
Windows 8.1 control program Adobe Air uninstall fails with "error occurred, contact administrator"

Adobe AIR help; breadcrum navigation doesn't work in multibyte characters?

Hi there,
I created Adobe application with RoboHelp 9 (using FrameMaker files,
which are written in Japanese and English) to find that breadcrum navigation on the top doesn't work.
Is this a feature that breadcrum navigation doesn't support multibyte characters? Or is this any workaround?
Many thanks for your kind support in advance,

See my reply to your other post. You can also test this in the new project and raise it with Adobe Support at the same time as the other problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Insert help into an existing adobe air app

Is there a way to somehow stick the adobe air help into an existing adobe air application? Ideally, we would like to bundle the two apps together so that when they click help it opens the robohelp adobe air help app. Does anyone know of any way to do this without using any other third party source like merapi? Could we export the help into a swc or something like that?
Thanks

Hi there
You might benefit by also posting your question in the Adobe AIR forum. Perhaps someone that monitors that venue will have done it before and can help. If you do this and you get an answer there that helps, please return to this thread and tell us about it or create a link from this thread to that so that others may benefit.
Click here to visit the AIR forums
Cheers... Rick
Helpful and Handy Links
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Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
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RoboHelp won't output AIR Help

I'm making my first forays into outputting an Adobe AIR help application.The problem is... I can't figure out how to actually output it! I'm attempting to output from RH8, and when I attempt to output, I get a rather unhelpful message: "Adobe AIR Output could not be generated." When I look at the output log, there are no apparent errors:
Starting compilation...
Adobe AIR output preprocessor 8.0.0.203
Compiling C:\Documents and Settings\tforbes\Desktop\Captivate Rollover Proof of Concept\!SSL!\Adobe_AIR\AdobeAIRApplication\Captivate_Rollover_Proof_of_Concept.air ...
Preparing Adobe AIR output...
Finished preparing in 1 sec(s)
Initializing compiler...
Generating Adobe AIR SSL 1.0 (8.0.1.204)...
Processing TOC data...
Processing Index data...
Processing Context-sensitive-Help data...
Updating HTML topics...
[file names redacted]
Finished updating HTML topics in 0 sec(s) : total 11 topic(s).
Processing Full-text-search data...
Finished processing Full-Text-Search data in 1 sec(s)
Applying Adobe AIR SSL 1.0 Template...
Finished applying Template in 0 sec(s)
Processing Mark of the Web...
As far as I can tell, there's nothing wrong with my initial setup settings, but since this is my first time trying to get this to work, it's certainly possible.
Any suggestions?

Hi,
Hmmm. i just did an air build and my log looks just like yours.
I have a lot more topics, but not sure why your update says 0 secs?
The only thing that caught my eye was
Updating HTML topics...
[file names redacted]
Finished updating HTML topics in 0 sec(s) : total 11 topic(s).
Do you have a project with more topics that you can test?
I just did an AIR build on a short project that only has only 5 topics with any thing in them but the Titles.
Update of 26 topics took 1 sec. Again the 0. sec in your log looks "hinky" to me.
I have attached my build log for you to see.
Hope that helps
Ciao
Ed

Can't install adobe air!

please can't install adobe air help :///
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2940300-32782/450-231/error.JP G
my log:
[2011-02-14:17:30:03] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-14:17:30:03] Commandline is:
[2011-02-14:17:30:03] No installed runtime detected
[2011-02-14:17:31:19] Starting runtime install. Installing runtime version 2.5.1.17730
[2011-02-14:17:31:19] Installing msi at c:\docume~1\luuucas\config~1\temp\air53.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2011-02-14:17:31:20] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-02-14:17:31:20] Rolling back install of c:\docume~1\luuucas\config~1\temp\air53.tmp\setup.msi
[2011-02-14:17:31:20] Rollback complete
[2011-02-14:17:31:20] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

Hi, Thanks Jian for the info which seemed to make sense but when i tried that the sa
me message is coming up.
I tried to install the windows Install clean up but a message comes up to say that this installation is forbidden by system policy, contact your system administrator. I think I have now removed the Adobe Air that was in my programs list by using Revo Uninstaller Pro but when I try to install the Adobe Air (even with the instructions you suggested it still comes up with the same problem

RoboHelp Packager for Adobe AIR is GM

RoboHelp Packager for Adobe AIR is GM now and you can
download it now for FREE from Adobe site –
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Adobe AIR runtime enables applications to deliver both the
benefits of server connectivity and the compelling end user
experience of a desktop application. With a seamless offline-
online experience, end-users of Adobe AIR applications can continue
to work when they are temporarily offline. RoboHelp Packager for
Adobe AIR now enables you to publish in Adobe AIR format. Neither
of the popular help output options - CHM or WebHelp or WebHelp on a
Server provide the array of features as RoboHelp Packager for Adobe
AIR does today. That said, in my opinion, RoboHelp Packager for
Adobe AIR is a beginning, beginning of a new revolution in help
authoring. Here is a list of what you get today
· Auto Update - Adobe AIR applications that can update
themselves when online connection is available and that can work
perfectly when desktop is offline. For example, Adobe AIR help file
created with RoboHelp Packager for Adobe AIR will prompt the
end-users when an update is available. With a single click, the
help file will update itself.
· Get Web 2.0 features - Adobe AIR applications can
store information locally – for example, when you add
comments to Online Help, they are stored locally and can be viewed
after you have closed the application. End users can also comment
on external pages and store the comments as part of help file.
Comments are still available when Online Help has been updated
(provided file names don’t change) or when you are offline.
· Extensibility - Unlike HTML Help which depends on the
CHM viewer, the functionality of the Adobe AIR is extensible and
customizable. For example, organizations can add branding
information to Adobe AIR help file, including icons for help file,
branding imagery on the top of the help file and so on.
· Multiple tab – never before end user experience
- Adobe AIR help file also allows you to open multiple tabs within
the tri-pane enabling multiple help topics and threads to be
navigated at the same time.
· Integrated interface to everything your end users need
- You can also add resource links to your help files –
enabling a single access point for product pages, user forums,
knowledge base, online help and external web pages.
· Multiple templates to choose from - Organizations get
to chose from several of the templates and can select a particular
skin or theme for each of these templates. With RoboHelp Packager
for Adobe AIR, there are three templates come out of the box -
Multi-Tab Accordion, Unipane and Classic Help.
· End user preferences - RoboHelp Packager for Adobe AIR
enables the help users to customize their help by selecting their
preferences (something they can’t do for a CHM or for WebHelp
output – which is not hosted on a Server).
· Cross Platform - Adobe AIR is cross-platform and
cross-browser, supported on Windows, Mac and Linux (currently in
pre-release).
Needless to say, Adobe AIR has attracted a lot of interest
among the help community and some of the experts believe that
within two years, Adobe AIR will be the preferred help format for
40% of all help authors.
If you have not tried it, you can download it now from
http://www.adobe.com/products/robohelp/robohelp-packager-for-air
Thanks and regards
Vivek Jain
Group Product Manager, Adobe Systems
Adobe Technical Communication Suite, FrameMaker and RoboHelp
www.adobe.com/products/technicalcommunicationsuite/
blog-
http://blogs.adobe.com/techcomm/

When you are comparing this to Flash, does this comparison
extend to the requirement for each end user to install the Air
runtime on their PCs before they can access our RoboHelp system?
And that they will also get reminders to update to the latest
version of Air runtime?

Browser based AIR Help and PDF Files

Hi everyone,
I am so glad to have forum like this, hoping that sharing your experiences will help a little bit further.
Just recently I have tried to generate an browser based AIR Help in combination with merged projects. By the way, Peter Grainge's tutorial was very helpful here, thanks Peter!
My project also contained a single PDF file in a baggage container. After I had published my file, I had noticed that it was not possible to open the PDF in any way.
So I tried the same using the Adobe AIR Help Application and there the PDF worked. Now I was wondering whether I did something wrong or do I need to be aware of something.
Personally I don't mind using the Adobe AIR Help Application, the only disadvantage I had discovered beside the local installation, is the the document spacing seemed to be a little odd. Actually there was no space between the border and the content. With any other single source output there is, including the browser based AIR help.
I didn't find any similar problems on this forum, but maybe any of you has a little hint for me.
Thanks and greetings from Germany,
Christian

PDF should work from browser based AIR Help. Try a different file.
See the AIR topics on my site about the margins. In short, you create a copy of your CSS and just change the body tag margins in Notepad. Use the ordinary CSS when you are working or creating other outputs, use myproject_AIR.css when you generate the help.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Air Help and Hyperlinks

I have added a number of baggage files and hyperlinked them to text in the topic. I generated Adobe AIR help - result is that some of the links are dead. Is this related to "Mark of the Web"? How do I turn it off in AIR help?
Thanks!

Hi there
AIR Help is so new that manu of us are still a bit fuzzy with it. We have played with it a bit, but are by no means totally certified expert users!
I think the Mark Of The Web (MOTW) is unique to Microsoft Internet Explorer and its behavior. Frankly, I'd be shocked if Adobe were to base anything on that proprietary standard. So my guess is that you are looking at something else entirely. For starters, are we even sure that AIR Help supports the concept and operation of Baggage Files? I'd have to research that and test. It could be that it simply wasn't factored into the mix.
Cheers... Rick
Helpful and Handy Links
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Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
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Encrypting Adobe Air Help

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