Encryption problem

We have Endpoint and ifolder on Dell Laptops models D8300 and E6500. The folder encryption works fine on the E6500. When I try to install on a D830 and use the encryption feature when I try to rename a file or save a file I get the following error " Can Not rename test : Access Denied. Make sure the disk is not full or write connected and that the file is not currently in use." That is when I try to rename a folder. When I try to ave from word to the C Drive or desktop I get the following "Word can not save due to a file permission error"
Now the weird thing is that this only happens on the D830 models on the E6500 encryption works fine. Has anyone else experienced this issue before?
I am running the latest endpoint Client and I have tried this with XP SP3 and SP2 and have the same result.
Thanks

Yes I am using the safe harbor option. Yes it does the same thing for new and existing files/folders. I have not tired a new encryption key.
Originally Posted by AAG885
So you using the "safe harbor" option? if your creating new folders or files does it do the same thing? have you tried generating a new encryption key to see if this solves the issue?

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Panther will work wirelessly using encryption. You are probably just not setting it up right.
+(powerbook G4 10.3)+
http://discussions.apple.com/thread.jspa?threadID=1797218&tstart=0
+(a detailed response from Tesserax)+
http://discussions.apple.com/thread.jspa?messageID=8661356&#8661356
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