End Call not responsive

When I start to make a call, pressing the END Call is not responsive and the recipient receive a missed call. It takes 3 seconds to respond. 

Hi and Welcome to the Community!
Can you clarify please...why would you be using the "End Call" when you "start to make a call"?
In any event...anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. If this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Also please check your BB10 OS level:
Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
If you are on anything prior to 10.2.1.3247, then it is strongly advised that you update to that level ASAP. Sachesi is a very good method to do so:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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