End Host IP Address not seen in the UserTracking Report

hi,
After the successful completion of Device Discover (Common Services) and Data Collection (Campus Manager, whenever the end host reports are generated, only the mac address is seen, the ip address and subnet mask fields are blank.
The LMS version is 3.2.1
Campus Manager version : 5.2.2
Ping Sweep is also enabled under the Acquisition settings.

The issue has been resolved. now the IP addresses and the Subnet infomation is displayed in the User Tracking Reports. The problem was, that no Layer 3 device was added in the LMS. as per the document:
ANI reads the ARP table from the Layer 3 devices it discovered to map the MAC addresses to IP addresses. If UserTracker shows the MAC addresses, and the IP address and hostname fields are empty, chances are that ANI does not discover the default gateway of the host correctly.
Added the Layer 3 switches, performed the Data Collection, Device Discovery and UT Acqusition and now the endhost reports are generated based on IP address.
following is the link for reference:
http://www.cisco.com/en/US/products/sw/cscowork/ps563/products_tech_note09186a0080094949.shtml#ts2b

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View Solution.

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I suspected the cable was not a problem here, so I put back the Cat5e Ethernet cable. What baffles me is why the printer changed to AutoIP because it was not done by any user. Checking the reports printed when the printer was first installed, I see that the IP adress method as DHCP. After putting in the new router, changes consisted in SSID name and password in the wireless devices, and a firmware uodate of the router.
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End Host IP Address not seen in the UserTracking Report

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