End of file error when connecting to Windows 8.1 pc from android

I have installed remote client 8.0.4.2341 on my android jellybean phone. using administrator account and password.  cannot connect,  getting" end of file" message.  disabled McAfee firewall and remote access is enabled on laptop. 
Any suggestions. greatly appreciated! !

Hi,
Would you please provide us the log for further research.
Login in the APP, then go to settings, under 'support' there is an option ‘Send log via email’ and then it will reach to the email inbox which is provided.
Thanks.
Jeremy Wu
TechNet Community Support

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    I am a photographer and an avid Lightroom user. I have two camera's (Nikon D700 and D300) and two computers, a desktop PC and a MacbookPro. Lightroom is installed on both computers.
    For the last three photoshoots I have had this problem where 1 in 3 to 1 in 5 images in Lightroom on my desktop PC suddenly gives a 'Unexpected end-of-file' error. First I thought it was my camera. But then I loaded the images onto my MacbookPro and they worked fine. Then I took some images with my other camera, loaded them on to my Desktop PC, and, voila, same problem.
    The problem specified: the image stops rendering a preview. A dull preview appears. At the top of the screen the message appears: "An unexpected end-of-file occurred." The histogram window stays empty and the image can not be developed.
    I have browsed through this forum some looking for the cause and the fix. There are some mentions of it, but they all date back to 2007.
    I run LR 2.2 on Windows XP SP2 and on a MacbookPro with OS X, version 10.5.8.
    Please help me understand the cause of this problem, and help me find a fix?
    Thanks,
    Rogier
    Rotterdam, The Netherlands
    www.rogierbos.com

    While the corruption in your .NEF file could come from any one of a number of sources, here is a way to recover at least some of the information if you own Adobe Acrobat.  Your .NEF file should contain a smaller JPEG file created by your Nikon camera when the picture was taken.  Even if the .NEF file is corrupt, the JPEG may well be intact, and you can tell that's the case if a preview is visible in Lightroom or Bridge. 
    If you try to print it from Bridge or Lightroom, though, you will get an error.  You can get around this by loading up a CODEC that will let you preview the files in Windows Photo Gallery.  Nikon has one available for download to use with Vista x32 at http://www.nikonimglib.com/nefcodec/index.html.en, but it doesn't support Vista x64, so if you're running that (as I am) you'll need a second party CODEC such as the one available from http://www.ardfry.com/Products.htm with a 15-day trial download available.  They also have a DNG CODEC which I have not tried.
    With that CODEC installed and your system rebooted, preview the damaged NEF file in Windows Photo Gallery.  Choose the "Print" option and select the "Adobe PDF" printer.  Choose the "Postscript Custom Paper Size" option, and set the dpi resolution to the highest available (4000).
    Go to the "Options" link on the bottom right of the window and uncheck the "Sharpen For Printing" box, as you can do this yourself with later processing.  Then go to the "Printer Properties" link to see the Adobe PDF settings.
    Go to the Adobe PDF Settings tab and choose Default Settings: High Quality Print, which will set the resolution to 2400 dpi. 
    You want to have Acrobat interfere as little as possible with the output, so select "Edit" from the Default Settings tab, which will bring up the "High Quality Print - Adobe PDF Settings" dialog.  Here, turn off the "Optimize for fast web view" check box, then go to the "Images" folder and set the "Downsample" setting to Off and the pixels per inch to 2400.  Also, set "Compression" to Off.
    If you're going to do this in the future, you can also "Save As ..." your settings for future use with a name like "Fix Bad NEF Files."
    Print the file to a designated folder.  It won't be quite as good as the NEF file would have been, but at least you haven't lost the shot.

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