End-user license agreement is not working on mac

I recently updated the Adobe Reader (free version) on my mac, however when I try to open pdf files, it says that it can't be opened because I need to accept the End-user license agreement, but it does not open. i tried removing the Adobe Readerand re-install, yet I get the same results. 

Does it say that you need to LAUNCH Adobe Reader to accept the license agreement.
Have you tried doing that?
Note that Launch does not mean install, or delete, or download, it means to run the app.

Similar Messages

  • Acrobat Reaader will not work before I accept End User License Agreement. But where and how?

    Acrobat Reaader will not work before I accept End User License Agreement. But where and how?
    Have installed version 9.5 on my Windows 7 desk-top computer.

    I don't know what you mean by "where and how"; Adobe Reader will automatically present the license agreement to accept the first time you use it.

  • Photoshop Elements 8 not opening after agreeing to end user license agreement?

    So like the title suggests, when I try to open Photoshop Elements 8, an End User License Agreement pops up for me.  This happened just recently and in the years I've used the software it has never, ever done this to me, so I was kind of surprised when it popped up.  I click accept to proceed, but after I click accept, it doesn't do anything at all.  No matter how many times I try opening it, no matter how many times I try to only open the editor first and not the organizer or run as administrator, nothing seems to work.  I really don't understand why this is happening and what I should do.  I know reinstalling is an option, but I no longer have the installation disc so I would like to try other methods of fixing this if possible.
    Enclosing a picture below so you can see what I'm dealing with:

    Try the licensing service update:
    http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

  • I am unable to accept the end user licensing agreement for adobe reader on my mac.  How do I fix this.  I can not open any files.

    I am unable to open any pdf files because I have not accepted the end user licensing agreement for adobe reader.  I can not find the accept button.  I have a mac.

    What is your screen resolution?  Can you post a screenshot of what you see: https://forums.adobe.com/thread/1070933

  • How do I access the End User Licensing Agreement? I clicked on it and it gives me a message that I need to launch Adobe Reader, accept and close and reopen. Trouble is I can't get to an icon for file to launch. I am working on a Mac and have installed Mac

    I am using a Mac and have installed Adobe Reader for Mac, latest version. I cannot access the End User Licensing Agreement. I clicked on it and it gives me a message that I must launch Adobe, check that I agree, close and reopen. The problem is I can't find any way to launch Adobe because it appears nowhere on my launch pad, nor in my document files or on the control panel. Because of this, I cannot print bank statements nor can I get into my insurance companies billing department to make a payment. HELP!

    How about in your Applications folder?

  • Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE

    Hi folks, this issue has been challenging.
    Acrobat Pro CC install
    W7 X64
    Deployment went ok after the code was worked out, but.....
    We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
    “Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
    The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
    I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
    I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
    Thanks eh.
    GPLabs-Acrobat Reader default .PDF file open
    Computer Configuration (Enabled)
    Policies
    Administrative Templates
    Policy definitions (ADMX files) retrieved from the central store.
    Adobe Acrobat XI/Preferences/General
    Policy         Setting       Comment
    Show messages when I launch Acrobat                                      Disabled
    Adobe Reader XI/Preferences/General
    Policy         Setting       Comment
    Show messages when I launch Reader                                      Disabled
    Adobe Reader XI/Preferences/Startup
    Policy         Setting       Comment
    Enable Protected Mode at startup                                                Disabled
    Preferences
    Windows Settings
    Registry
    ELUA=1 (Order: 1)
    General
    Action        Update
    Properties
    Hive  HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path    Software\Adobe\Acrobat Reader\11.0\AdobeViewer
    Value name        ELUA=1
    Value type           REG_DWORD
    Value data           0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                No
    Remove this item when it is no longer applied                                                         No
    Apply once and do not reapply                                                                        No
    EULAAcceptedForBrowser (Order: 2)
    General
    Action                                                                  Update
    Properties
    Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                              Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
    Value name                                                        EULAAcceptedForBrowser
    Value type                                                           REG_DWORD
    Value data                                                           0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                           No
    Remove this item when it is no longer applied                                                                 No
    Apply once and do not reapply                                                                                             No
    ELUA=1 (Order: 3)
    General
    Action                                                                  Update
    Properties
    Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                              Software\Adobe\Acrobat Reader\10.0\AdobeViewer
    Value name                                                        ELUA=1
    Value type                                                           REG_DWORD
    Value data                                                           0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                          No
    Remove this item when it is no longer applied                                                                   No
    Apply once and do not reapply                                                                                  No
    EULAAcceptedForBrowser (Order: 4)
    General
    Action                                                                  Update
    Properties
    Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                              Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
    Value name                                                        EULAAcceptedForBrowser
    Value type                                                           REG_DWORD
    Value data                                                           0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    bBrowserIntegration (Order: 5)
    General
    Action                                                                           Update
    Properties
    Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                                       Software\Adobe\Acrobat Reader\11.0\Originals
    Value name                                                                  bBrowserIntegration
    Value type                                                                    REG_SZ
    Value data                                                                    00000000
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    bBrowserIntegration (Order: 6)
    General
    Action                                                        Update
    Properties
    Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                                       Software\Adobe\Acrobat Acrobat\11.0\Originals
    Value name                                                                  bBrowserIntegration
    Value type                                                                    REG_SZ
    Value data                                                                    00000000
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    bBrowserIntegration (Order: 7)
    General
    Action                                                        Update
    Properties
    Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
    Key path                                                                       Software\Adobe\Acrobat Reader\10.0\Originals
    Value name                                                                  bBrowserIntegration
    Value type                                                                    REG_SZ
    Value data                                                                    00000000
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                             No
    Remove this item when it is no longer applied                                                                                       No
    Apply once and do not reapply                                                                                                      No
    User Configuration (Enabled)
    Preferences
    Windows Settings
    Registry
    ELUA (Order: 1)
    General
    Action                                                        Update
    Properties
    Hive                                                                               HKEY_CURRENT_USER
    Key path                                                                       Software\Adobe\Acrobat Reader\11.0\AdobeViewer
    Value name                                                                  ELUA
    Value type                                                                    REG_DWORD
    Value data                                                                    0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                             No
    Run in logged-on user's security context (user policy option)                                                   No
    Remove this item when it is no longer applied                                                                                       No
    Apply once and do not reapply                                                                                                      No
    ELUA (Order: 2)
    General
    Action                                                                  Update
    Properties
    Hive                                                                               HKEY_CURRENT_USER
    Key path                                                                       Software\Adobe\Acrobat Reader\10.0\AdobeViewer
    Value name                                                                  ELUA
    Value type                                                                     REG_DWORD
    Value data                                                                    0x1 (1)
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                             No
    Run in logged-on user's security context (user policy option)                                                   No
    Remove this item when it is no longer applied                                                                                       No
    Apply once and do not reapply                                                                                                      No
    .pdf (Order: 3)
    General
    Action                                              Update
    Properties
    Hive                                                  HKEY_CURRENT_USER
    Key path                                           software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Run in logged-on user's security context (user policy option)                                          No
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    OpenWithList] (Order: 4)
    General
    Action                                                                                     Update
    Properties
    Hive                     HKEY_CURRENT_USER
    Key path              Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
    Value name        (Default)
    Value type           REG_SZ
    Value data           "AcroRd32.exe"
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Run in logged-on user's security context (user policy option)                                          No
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    Control Panel Settings
    Folder Options
    Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
    pdf (Order: 1)
    General
    Action                                              Update
    Properties
    File Extension                                 pdf
    Associated Program                      C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Set as default                                  Enabled
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Run in logged-on user's security context (user policy option)                                          Yes
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No
    Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
    pdf (Order: 2)
    General
    Action                                              Update
    Properties
    File Extension                                 pdf
    Associated Program                      C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
    Set as default                                  Enabled
    Common
    Options
    Stop processing items on this extension if an error occurs on this item                                   No
    Run in logged-on user's security context (user policy option)                                          Yes
    Remove this item when it is no longer applied                                                                            No
    Apply once and do not reapply                                                                                             No

    Hi technobyte,
    Try using  APTEE to do EULA suppression and check.
    You might want to refer the docs:
    Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
    4   Installation Workflows — Enterprise Administration Guide
    Regards,
    Rave

  • Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser..  I just purchased the Adobe Acrobat Pro today on may MAC.

    Getting error:  Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.  I just purchased and installed Adobe acrobat pro for the Mac today.

    Hi Tbeirne,
    If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
    or
    To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
    Please let us know if this solution works for you and you are able to save and view PDFs files locally.
    Regards,
    Shashi

  • JVM vs. end-user license agreement

    Many end-user license agreements explicitly forbid to disassemble / reverse-engineer the code of a program. Does anyone know how this works together with the JVM, which effectively disassembles every class file it loads?

    What the VM has to do is specified in the Virtual Machine Specification here: http://java.sun.com/docs/books/vmspec/index.html
    A virtual machine does not need to decompile the code in order to be able to run it. It whould not help anyway. That being said, it's usually easy to decompile java class files (see: http://kpdus.tripod.com/jad.html) because they are not compiled to low level machine code to stay platform independent. I must say i've never seen a JVM that has the ability to display the source code, but there is no reason at it a JVM is not allowed to offer such functionality. But at the same time i don't need a JVM to do it for me, so it doesn't really matter.
    You're might forbid decompiling the code, so a user may not use the JVM to decompile the code, but no JVM will decompile code to execute it, so no license agreement is broken until the user ask the VM software to decompile...
    I don't know where you publish your programs but here in Holland i have the right to disassemble / reverse-engineer you binary for certain uses, this is specified by law and you cannot forbid it in a end-user license agreement. (Well you might try, but it won't hold in court.)

  • How do I accept end user license agreement in adobe reader?

    I have just updated the Operation System on my iMac from OS 10.6.8 to OS 10.9.4. Safari was updated to 7.0.5. When I attempt to open a pdf in Safari, I get a notice that:
    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    I have not been able to find any way to accept the End User License Agreement. How can I do this.
    I can open pdfs in Chrome without any problems.
    Thank you,
    Don Monroe

    Hi,
    Go to 'Spotlight' at the top right corner of the Mac > Type Reader> Launch the 'Adobe Reader' application and then click on 'Accept' on the End User License Agreement.
    Regards,
    Rave

  • I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the br

    I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!

    lindsey k wrote:
    Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
    And... did you do what the message tells you?
    lindsey k wrote:
    When I download Adobe Reader for MAC it does not give me an option to except and Agreement
    Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA.

  • End User License Agreement + Safari 7

    I get this message when trying to open a PDF in Safari 7.0.2 in OS 10.9.2
    Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
    Please advise ASAP
    I spent my entire day trying to find an aswer how to slove this question. Your "chat support" is certinly not very helpful.

    Odd...
    I'd recommend:
    1. Download and install Reader - http://get.adobe.com/reader/enterprise/
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  • How do I find and agree to the End User License Agreement

    I can't download any PDF's, I get a message that says open Adobe Reader and agree to the End User License Agreement. How do I access this??

    It seems to be a chrome issue. I tried it in firefox and it worked ok...

  • End User License Agreement

    Each time I try to open a PDF in Safari I am directed to this message:
    "Before proceeding you must first launch Abobe Acrobat and accept the End User License Agreement".
    This prevents me from viewing the PDF in a Safari window, or downloading the PDF file to my computer and viewing it.
    No such option to "accept End User License Agreement" is avialable when I launch Adobe Acrobat.  This problem has only occured since I undertook a trial of Adobe CC, and subsequently uninstalled it after deciding not to proceed with a license.
    I do have Adobe 9 Acrobat Pro and Adobe Suite CS4 fully licened and operational on my Mac.  I have never had this problem prior to trialing Adobe CC.

    If launching Adobe Reader doesn't help, try this.
    1. Check the Applications folder carefully - put it into alphabetical order NOT icons. See if there is more than one Adobe Reader or Adobe Acrobat. If so, start each one in turn. Notice whether the message says "Adobe Reader" or "Adobe Acrobat" too.
    2. If that doesn't help, even after quitting all the apps (Safari and Adobe Reader), downloading and installing again is worth a try. This will not make the message go away! But it might cause the license agreement to appear properly.

  • Presently using iMac: OS X 10.9.4 (13E28)  1. Open website; click drop-down and this appears:  Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.  2. Usi

    Presently using iMac: OS X 10.9.4 (13E28)
    1. Open website; click drop-down and this appears:
    Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.
    2. Using an iMac, open founder and click downloads
    3. Click AdbeRdr1013_en_US-1.dmg         Apr. 4 2012, 7:11 AM 73 MB Disk Image  Feb 27, 2013, 10:00 AM
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    5. Click this icon
    6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
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    Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
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    Did this several times with no success.
      11.       www.forums.adobe.com

    Sorry if I failed to mention, I have done this as well.

  • Reader X problem - Accept End User License Agreement

    I have recently updated to Adobe Reader X.
    I use Windows XP (SP3) and Internet Explorer.
    Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;
    "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".
    I do not have Adobe Acrobat, I am using the free Adobe Reader X.
    Why am I getting this message and what can I do to stop it so that I can again read .pdf files.
    This never happened with the previous version of Adobe Reader.
    How can I go back to the previous version?
    Thanks
    Gryphon2345

    I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.
    The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mod e.html
    While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.
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    That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.
    Anyone out there have a better solution?
    UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.
    also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.
    Message was edited by: alarose20

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