End User License Agreement, Safari 9.0.4, No Adobe Acrobat installed
When I try to open a PDF document from a link within Safari (Mac OS 10.9.3, Safari 9.0.4), I keep getting a warning that I must accept the End User License Agreement for Adobe Acrobat. I do not have Adobe Acrobat. This happened after I migrated all my files to a new Mac. I have no idea how to get out of this and I need to be able to read these documents inline rather than downloading. I already have accepted the EULA so please do not suggest that.
sergiogeorgini wrote:
I already have accepted the EULA so please do not suggest that.
Well, did you launch Adobe Reader from your applications and accept it there?
Similar Messages
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End User License Agreement + Safari 7
I get this message when trying to open a PDF in Safari 7.0.2 in OS 10.9.2
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
Please advise ASAP
I spent my entire day trying to find an aswer how to slove this question. Your "chat support" is certinly not very helpful.Odd...
I'd recommend:
1. Download and install Reader - http://get.adobe.com/reader/enterprise/
or
2. Go to: Mac HD/Library/Internet Plug-ins and trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files and let Preview be your default viewer for PDFs in Safari.
The former being easier and better of the two. -
Each time I try to open a PDF in Safari I am directed to this message:
"Before proceeding you must first launch Abobe Acrobat and accept the End User License Agreement".
This prevents me from viewing the PDF in a Safari window, or downloading the PDF file to my computer and viewing it.
No such option to "accept End User License Agreement" is avialable when I launch Adobe Acrobat. This problem has only occured since I undertook a trial of Adobe CC, and subsequently uninstalled it after deciding not to proceed with a license.
I do have Adobe 9 Acrobat Pro and Adobe Suite CS4 fully licened and operational on my Mac. I have never had this problem prior to trialing Adobe CC.If launching Adobe Reader doesn't help, try this.
1. Check the Applications folder carefully - put it into alphabetical order NOT icons. See if there is more than one Adobe Reader or Adobe Acrobat. If so, start each one in turn. Notice whether the message says "Adobe Reader" or "Adobe Acrobat" too.
2. If that doesn't help, even after quitting all the apps (Safari and Adobe Reader), downloading and installing again is worth a try. This will not make the message go away! But it might cause the license agreement to appear properly. -
Reader X problem - Accept End User License Agreement
I have recently updated to Adobe Reader X.
I use Windows XP (SP3) and Internet Explorer.
Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;
"Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".
I do not have Adobe Acrobat, I am using the free Adobe Reader X.
Why am I getting this message and what can I do to stop it so that I can again read .pdf files.
This never happened with the previous version of Adobe Reader.
How can I go back to the previous version?
Thanks
Gryphon2345I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.
The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mod e.html
While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.
In my scenario, I originally attemtped to update Reader 10.0.1 to 10.1.0 using SCUP and the published update. This caused my custom setup to be overwritten (customizations included default acceptance of license agreement, removing Auto Updater, and disableing Protected Mode). I then had to re-create a custom installation using the Customization Wizard with the 10.1.0 MSI file from the Adobe FTP site. After running this, I'm getting the above error now on machines that never had Acrobat.
That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.
Anyone out there have a better solution?
UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.
also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.
Message was edited by: alarose20 -
Problems with End User License Agreement
In April this year after trialling Acrobat Pro I decided to take out a year's sub to Acrobat Create. Since that time however I have been unable to open any pdf clicking on a web based (e.g. Google) url. Each time the following message appears - "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." I have of course downloaded Acrobat Reader but it makes no difference.
How do I resolve this problem please?Can't click Accept | Acrobat, Adobe Reader
Mylenium -
Where do I find Adobe Acrobat End User License Agreement?
When I attempt to open Adobe attachments online, I get an error message stating:
Adobe Acrobat
Before proceeding, you must first launch Adobe Acrobat and accept the End User License Agreement.
I have launched all Adobe programs and am not prompted to accept anything. Where would I find this?I'm having this same issue. Did you ever figure it out?
-
Acrobat Reaader will not work before I accept End User License Agreement. But where and how?
Acrobat Reaader will not work before I accept End User License Agreement. But where and how?
Have installed version 9.5 on my Windows 7 desk-top computer.I don't know what you mean by "where and how"; Adobe Reader will automatically present the license agreement to accept the first time you use it.
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I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.
Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
How do I accept end user license agreement in adobe reader?
I have just updated the Operation System on my iMac from OS 10.6.8 to OS 10.9.4. Safari was updated to 7.0.5. When I attempt to open a pdf in Safari, I get a notice that:
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have not been able to find any way to accept the End User License Agreement. How can I do this.
I can open pdfs in Chrome without any problems.
Thank you,
Don MonroeHi,
Go to 'Spotlight' at the top right corner of the Mac > Type Reader> Launch the 'Adobe Reader' application and then click on 'Accept' on the End User License Agreement.
Regards,
Rave -
Hi i have an iMac with 10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4 this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". What can i do to solve this?
Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser. I just purchased and installed Adobe acrobat pro for the Mac today.
Hi Tbeirne,
If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
or
To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
Please let us know if this solution works for you and you are able to save and view PDFs files locally.
Regards,
Shashi -
Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
I have tried to relaunch adobe but still keep getting same message. I can however download file and then open it with preview but would like to get this sorted!!Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
How do I accept the End User License Agreement?
Using Adobe Reader on Safari OSX 10.9.2. Get error message "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
4. Re: Before proceeding you must first launch Adobe Acrobat and accept EULA
Rick Lombana May 7, 2014 6:10 AM (in response to ants_ferrari)
I was having the same issue. Apparently it is related to your browser settings and is applicable to both the Reader and the full Acrobat version. Once I applied the instructions, it worked like a charm.
Please see this help link:
Acrobat Help | Display PDF in browser | Acrobat, Reader XI -
I am using a Mac and have installed Adobe Reader for Mac, latest version. I cannot access the End User Licensing Agreement. I clicked on it and it gives me a message that I must launch Adobe, check that I agree, close and reopen. The problem is I can't find any way to launch Adobe because it appears nowhere on my launch pad, nor in my document files or on the control panel. Because of this, I cannot print bank statements nor can I get into my insurance companies billing department to make a payment. HELP!
How about in your Applications folder?
-
Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE
Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy Setting Comment
Show messages when I launch Acrobat Disabled
Adobe Reader XI/Preferences/General
Policy Setting Comment
Show messages when I launch Reader Disabled
Adobe Reader XI/Preferences/Startup
Policy Setting Comment
Enable Protected Mode at startup Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA=1 (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA=1
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
EULAAcceptedForBrowser (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name EULAAcceptedForBrowser
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 5)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 6)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
bBrowserIntegration (Order: 7)
General
Action Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path Software\Adobe\Acrobat Reader\10.0\Originals
Value name bBrowserIntegration
Value type REG_SZ
Value data 00000000
Common
Options
Stop processing items on this extension if an error occurs on this item No
Remove this item when it is no longer applied No
Apply once and do not reapply No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
ELUA (Order: 2)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name ELUA
Value type REG_DWORD
Value data 0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
.pdf (Order: 3)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
OpenWithList] (Order: 4)
General
Action Update
Properties
Hive HKEY_CURRENT_USER
Key path Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name (Default)
Value type REG_SZ
Value data "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) No
Remove this item when it is no longer applied No
Apply once and do not reapply No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action Update
Properties
File Extension pdf
Associated Program C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item No
Run in logged-on user's security context (user policy option) Yes
Remove this item when it is no longer applied No
Apply once and do not reapply NoHi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4 Installation Workflows — Enterprise Administration Guide
Regards,
Rave
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