End Users Problems

Hi Experts:
If any one can answer that after implimentation of SAP, what are the most frequent problems whihc End User suffers from??
Thanks
Rashmi

if it is for time management
mostly u will problem related to Absences and absence quotas updation and some time u may get worng reports when u take reports
End user problems means it depends upon the nature of the functionality which he works
so check Time Related infotypes functionalities and their configuration issues
AS TIME IS UNIVERSAL MODULE

Similar Messages

MM end user QUESTION WEBSITE

Can you please refer any MM -enduser Question & ans reference website

Hi Sameer, you are a the best place to know the real life issues faced by consultant. I don't see any other place where end user questions are listed. I would suggest you to discuss the business processes with your seniors/ colleagues. Spend some time on SDN where you actually see the what kind of real life problems may come during implementation (yeah, you can treat them as end user problems). Last but not the least ... think logical ... you'll surely be able swim once thrown in water

Problems with End User License Agreement

In April this year after trialling Acrobat Pro I decided to take out a year's sub to Acrobat Create. Since that time however I have been unable to open any pdf clicking on a web based (e.g. Google) url. Each time the following message appears - "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." I have of course downloaded Acrobat Reader but it makes no difference.
How do I resolve this problem please?

Can't click Accept | Acrobat, Adobe Reader
Mylenium

OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems

OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems.
I can no longer mirror and of my monitors VGA or HDMI, my itunes which supplies iphone and ipad has disabled podcast app so that I can't listen to my favorite programs and I find out after the fact that Office software is not compatible with OSX 8.6.
Forget about the fact that itunes looks like it was developed by a 1980s MS-DOS programmer. Its kludgy, limited and generally does not work.
What does one do? Frankly, I used to use macs because they were like info appliances that just worked. Now the time to manage tech glitches from the company has become way too costly. Sadly, Apple has become Microsoft and Microsoft seems to become Apple.

"... as do the users who are downloading recent OSXs in record numbers."
USUALLY YOU DO NOT KNOW WHAT YOU DOWNLOAD UNTIL YOU HAVE IT !!!
APPLE USED TO HAVE GREAT STUFF BUT OBVIOUSLY TRIES TO INVENT FOR THE SAKE OF INVENTING !!!
THIS IS ACTUALLY A STEP BACKWARDS (TO MS).
CALENDAR & CONTACTS SYNC VIA ICLOUD ONLY IS AN ABSOLUTE NO GO !!!
@APPLE: FIX THIS ASAP !!!

Acrobat Pro XI problem+Accept End User License Agreement when opening a PDF inside IE

Hi folks, this issue has been challenging.
Acrobat Pro CC install
W7 X64
Deployment went ok after the code was worked out, but.....
We use Desire to Learn content management system at the community college where I maintain the student computers at. When running D2L and a PDF has been embedded in some course material, I am getting the message below and the PDF won't open.
“Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement" .
The only fix so far is to run up Acrobat Pro and run the program once. Fine and dandy, but we are looking at 700+ machines to clear in this fashion. The other part of this scenario we we also utilize Respondus Lockdown Browser to invigilate exams through D2L. Because of the "lock down" features, the student can't even get back to the desktop to run Acrobat and clear the message.
I have tried a number of GPO entries to no avail. As well, disabled the IE PDF viewer add-on. I ran Procmon with no results either; .
I have been scouring the Googlemachine and building on the GPO below to get around the issue with no results. I am hoping someone with a sharper eye than I can spot something or point me in the correct direction..
Thanks eh.
GPLabs-Acrobat Reader default .PDF file open
Computer Configuration (Enabled)
Policies
Administrative Templates
Policy definitions (ADMX files) retrieved from the central store.
Adobe Acrobat XI/Preferences/General
Policy         Setting       Comment
Show messages when I launch Acrobat                                      Disabled
Adobe Reader XI/Preferences/General
Policy         Setting       Comment
Show messages when I launch Reader                                      Disabled
Adobe Reader XI/Preferences/Startup
Policy         Setting       Comment
Enable Protected Mode at startup                                                Disabled
Preferences
Windows Settings
Registry
ELUA=1 (Order: 1)
General
Action        Update
Properties
Hive HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path    Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name        ELUA=1
Value type           REG_DWORD
Value data           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                No
Remove this item when it is no longer applied                                                         No
Apply once and do not reapply                                                                        No
EULAAcceptedForBrowser (Order: 2)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Adobe Acrobat\11.0\AdobeViewer
Value name                                                        EULAAcceptedForBrowser
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                           No
Remove this item when it is no longer applied                                                                 No
Apply once and do not reapply                                                                                             No
ELUA=1 (Order: 3)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name                                                        ELUA=1
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                          No
Remove this item when it is no longer applied                                                                   No
Apply once and do not reapply                                                                                  No
EULAAcceptedForBrowser (Order: 4)
General
Action                                                                  Update
Properties
Hive                                                                     HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                              Software\Adobe\Adobe Acrobat\10.0\AdobeViewer
Value name                                                        EULAAcceptedForBrowser
Value type                                                           REG_DWORD
Value data                                                           0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 5)
General
Action                                                                           Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Reader\11.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 6)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Acrobat\11.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
bBrowserIntegration (Order: 7)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER (HKU\.DEFAULT)
Key path                                                                       Software\Adobe\Acrobat Reader\10.0\Originals
Value name                                                                  bBrowserIntegration
Value type                                                                    REG_SZ
Value data                                                                    00000000
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
User Configuration (Enabled)
Preferences
Windows Settings
Registry
ELUA (Order: 1)
General
Action                                                        Update
Properties
Hive                                                                               HKEY_CURRENT_USER
Key path                                                                       Software\Adobe\Acrobat Reader\11.0\AdobeViewer
Value name                                                                  ELUA
Value type                                                                    REG_DWORD
Value data                                                                    0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Run in logged-on user's security context (user policy option)                                                   No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
ELUA (Order: 2)
General
Action                                                                  Update
Properties
Hive                                                                               HKEY_CURRENT_USER
Key path                                                                       Software\Adobe\Acrobat Reader\10.0\AdobeViewer
Value name                                                                  ELUA
Value type                                                                     REG_DWORD
Value data                                                                    0x1 (1)
Common
Options
Stop processing items on this extension if an error occurs on this item                                             No
Run in logged-on user's security context (user policy option)                                                   No
Remove this item when it is no longer applied                                                                                       No
Apply once and do not reapply                                                                                                      No
.pdf (Order: 3)
General
Action                                              Update
Properties
Hive                                                  HKEY_CURRENT_USER
Key path                                           software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
OpenWithList] (Order: 4)
General
Action                                                                                     Update
Properties
Hive                     HKEY_CURRENT_USER
Key path              Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\OpenWithList]
Value name        (Default)
Value type           REG_SZ
Value data           "AcroRd32.exe"
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          No
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
Control Panel Settings
Folder Options
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe)
pdf (Order: 1)
General
Action                                              Update
Properties
File Extension                                 pdf
Associated Program                      C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Set as default                                  Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          Yes
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No
Open With (Extension: pdf, Program: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe)
pdf (Order: 2)
General
Action                                              Update
Properties
File Extension                                 pdf
Associated Program                      C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Set as default                                  Enabled
Common
Options
Stop processing items on this extension if an error occurs on this item                                   No
Run in logged-on user's security context (user policy option)                                          Yes
Remove this item when it is no longer applied                                                                            No
Apply once and do not reapply                                                                                             No

Hi technobyte,
Try using APTEE to do EULA suppression and check.
You might want to refer the docs:
Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition
4   Installation Workflows — Enterprise Administration Guide
Regards,
Rave

Reader X problem - Accept End User License Agreement

I have recently updated to Adobe Reader X.
I use Windows XP (SP3) and Internet Explorer.
Now, when I attempt to read a .pdf file a Reader X message pops up with the following message;
"Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".
I do not have Adobe Acrobat, I am using the free Adobe Reader X.
Why am I getting this message and what can I do to stop it so that I can again read .pdf files.
This never happened with the previous version of Adobe Reader.
How can I go back to the previous version?
Thanks
Gryphon2345

I have the same issue reported by Gryphon, however this response is an odd fix IF it were to be available to me.
The "Enable Protected Mode" is a new feature in Reader X that allows for a "sandbox" security layer in Reader. You can read up on that here: http://blogs.adobe.com/livecycle/2010/11/technical-details-of-adobe-reader-x-protected-mod e.html
While it does prevent you from opening up certain PDF's directly, we've only seen this when opening up files over our network. The message received was an "Access Denied" issue, and turning this off got rid of that.
In my scenario, I originally attemtped to update Reader 10.0.1 to 10.1.0 using SCUP and the published update. This caused my custom setup to be overwritten (customizations included default acceptance of license agreement, removing Auto Updater, and disableing Protected Mode). I then had to re-create a custom installation using the Customization Wizard with the 10.1.0 MSI file from the Adobe FTP site. After running this, I'm getting the above error now on machines that never had Acrobat.
That being said, Alex's suggestion of turning this on or off is not applicable b/c it's disabled based on my custom installation. The box is grayed out and I can't even enable/disable it anyway.
Anyone out there have a better solution?
UPDATE: It appears that Alex is correct. I removed the registry entry bProtectedMode from HKLM\Software\Policies\adobe\10.0\featureLockdown and was able to open all files w/out the message. However, I'm not 100% sure what this will do to other PDF files as we originally disabled this so that certain files could be opened. So far, this user has been ok with Protected Mode ENABLED, however, in a recent test, I was blocked from opening a web PDF b/c of it on my PC at my desk.
also appears others threads have been started (http://forums.adobe.com/message/3767559#3767559) so not sure when this may be looked at or answered.
Message was edited by: alarose20

Form Designed in LiveCycle will not work for End User

Please Help!
I am a newbie to Adobe LiveCycle but recognized the utility in the program, so decided to give it a while to try and streamline some of my employer's forms. After spending too much time learning how to design a form (much to the dislike of my boss), I am finally going to have to ask for some help. So here's the deal:
I've designed a dynamic pdf in LiveCycle with two master pages and two repeating flowed subforms. The first repeating subform is basically an expanding table intended to be used as a photographer's log where they can log each photo taken with the camera. The expanding table has some code with a button at the top for the end user to enter the number of photos on the photo roll, click submit, and table expands to however many instances of rows are needed for each photo that was taken. The second subform is basically an image field and text fields used as photo captions/photo compilation pages. When the end user clicks submit on the first subform to expand the table, I also have javascript in that click event to also create same amouint of instances of the second subform (the photo compilation page(s)). Each text field for the photo caption on the second subform is populated by the data entered into the photo log table cells. I was able to find a script to correctly populate those fields for each instance of the table. Wish I had the form here, but it's at work at the moment.
My problem is this: I've scratched and clawed to get all of the forms expanding correctly and the scripts populating each instance of the fields correctly and everything works great in LiveCycle preview. I then saved the form as PDF for use by my field crew personnel (whom all use, at the very least, Adobe Pro 9, but most Pro X). I sent the new form to them and they move it to their desktop, open it with Adobe Pro, and populate all of the fields and everything works swimmingly. However, once they save it, it gets all jumbled and they can't even print it. We even thought we found a workaround by entering all data and printing to PDF, but even that has turned out to not work. I checked to make sure that I designed and saved the form in LiveCycle for use with the Adobe Pro versions, but still not working for my end users.
Anyone have any thoughts on my long explanation?? Please HELLLLPPPP!

The error(s) occur when trying to save the document. I want each user to tell the first page how many rows they will need in the photo log table, so they would enter however many photos were taken in the box: "Number of Photos on Roll:" ---> Then click the "Submit" cmd button. That should expand the table. Once it expands, it should also add the same amount of instances of the photo compilation page (2nd Page) as there are rows in 1st page table. Then the user will populate each cell of the table on page 1 with data. The data entered into the page 1 table cells will populate the text fields (photo caption) in Page 2 once the user clicks on the "Populate Captions!" cmd button in the lower left corner of the table on Page 1.
The problem is in the distributing of the form to the user so they can save the form after populating the data. I did a test run this morning and for some reason it did do the "print to PDF" correctly for 5 photos on the roll (though this has not been happening every time and especially for a large number of pages, ie. 80 photos). However, after entering the data for 5 rows on page 1 and then populating the 5 photo compilation pages, I saved a copy as "Save As PDF" and closed the document. Then re-opened the copy in Acrobat Pro X. The new copy:
-had 5 additional rows added to Page 1
-Duplicates of some of the fields
-Only retained the 1st instance of the Second Page (Photo w/ Caption) and not all fields were populated
Again, this all works fine in the LiveCycle Preview but not anywhere else. I do not have this set up to be linked to an external data source (YET) but there is javascript in the cmd buttons. I also do not want to distribute this form to end users and then collect the data back from them. I want them to be able to save a copy of my LiveCycle designed form, open in Adobe Pro, populate the data and save as many copies as needed for form production.

Back End Permission Problem

Hi everyone,
We encounter permission problems with our Visual Composer Applications.
We have created three applications using the visual composer and accessing a BI-system as backend
But the developer has super_user permissions and we dont want our endusers to have them.
Therefor we created new roles only with the permission to see that specific report.
But now, the users are not allwoed to see the data.
The error says, that I should ckeck the permissions.
Well, I did. The user can execute the queries I used directly with BEx - no problem, but within the VC-application not.
So I assume the problem are permissions in the portal.
If I give the user super_user permissions it works, but thats not what I want.
I want the user having minimal permissions in the portal.
Is there somebody who can help me?
Sincerely
Mark

Hi
Your problem looks like portal authorization issue. There is separate role for 'End Users' to execute & view the portal iview. Just check with your EP administrator, he will solve the problem. There will be role like -
*VC_Role.
*eu_Role.
Regards
Sandeep

How can I make a top layer "transparent" to the end-user?

Hi guys,
Got a quick question.
I'm working on a custom card builder and was wondering if there was any way I could keep an uploaded image editable to the end user. The end-user will be able to choose what template they'd like to frame the image with. The problem is, even with transparency that chosen frame acts as a layer, and once the uploaded image has been placed onto the staging area, the end-user loosing the ability to edit/scale/skew that image. I'd like them to be able to still do that even with the template above their image.
Can anybody think of a solution to this? Any and all advice is greatly appreciated.

You'd literally need to chop each frame up. To keep things reasonable to update you can use Photoshop to slice the graphics, saving them to external PNGs to import in. If a frame has 4 edges, you cut out the 4 sides, import into Flash and reassemble them inside a single Sprite or MovieClip. Any area inside that sprite that has no actual objects will be true transparency and won't invoke a click action.
Keep in mind, hitboxes are rectangular. If you have an oval frame where the edges require you to create bitmaps with transparency on their edges, that will be clickable. If you don't immediately understand what I mean by that just draw a circle in flash, convert to clip. Now draw your cursor around what you consider the 'top' portion of that frame and notice how much of the inner fill you also capture at the same time. That will all be clickable. So the user may "see" their picture behind the frame but when they click they accidentally get the frame instead.
Picture worth a thousand words (random net image):
If you cut this oval frame into 4 pieces (this being the top obviously), the transparent area you see in the frame will need to be part of the hitarea for the frame. That can be just as confusing to customers in this situation. If most of your frames have little to no transparency (very squared up) then it won't be a problem. Although just like the problem you're having now, any bitmap transparency WILL be clickable even if you cut the sides up. The center where there is no bitmap can be clicked through to mess with the picture behind the frame.
This sort of makes the transparency detection a bit more desirable.

How do I access the End User Licensing Agreement? I clicked on it and it gives me a message that I need to launch Adobe Reader, accept and close and reopen. Trouble is I can't get to an icon for file to launch. I am working on a Mac and have installed Mac

I am using a Mac and have installed Adobe Reader for Mac, latest version. I cannot access the End User Licensing Agreement. I clicked on it and it gives me a message that I must launch Adobe, check that I agree, close and reopen. The problem is I can't find any way to launch Adobe because it appears nowhere on my launch pad, nor in my document files or on the control panel. Because of this, I cannot print bank statements nor can I get into my insurance companies billing department to make a payment. HELP!

How about in your Applications folder?

Push Notifications to end users and Conditional Success Screen Name ?

Hi,
Scenario: PO Approval
Description: I am developing a PO approval application with 3 levels of approval. The HWC application is based on the push notification ( DCN with payload ). When a PO ( Purchase Order ) is created/modified the end user will get the notification. Once the first 2 levels of approval is done from the mobile devices the notification should reach the 3rd level for approval. And Conditional Based Users only View there Profiles, If an User1 Approved PO Approval then only User2 Will get Push Notification but for User3 it will not Visible, Oncethe User2 Approved then Only User3 will get Push Notifications and these 3 Profiles have to be log in Based on Condition Name & Conditional Success Screen Name.
Question: How to set to which user the notification should reach. In the "to" field of JSON when I am providing "supAdmin" means the notification will reach all the devices who has the application. Once a PO is created the notification should reach only to user in the first level. Once he approves the PO, then only it should reach to the user in the 2nd level. And finally 3rd level.
Here Conditional Name is the best way to Log In or is there any other way to show the User based Log in Details, Because Here I am showing a List of Items Based On Log In, and Based On Log In user Has to view there List of Products and Status.
How to manage this situation.
Midhun VP can you please help me on this.
Thanks,
Vamsi K

Yes, DNS is is fundamental for networks, even for Windows networks. The DNS is working well for the existing Windows network and there are no problems in distributing certificates etc.
There are more than 150 users and 180 devices on the network without DNS problems.
I don't know how to discover a DNS problem... Windows works well.
DNS resolves fine... dig does it for "a" records and "ptr" records. nslookup resolves, too.
When the problem is a faulty DNS, why does the usage of users/devices from OD work with Profile Manager?
Renaming and/or migrating the ActiveDirectory is not possible. First, I want to be sure that there is a faulty DNS.
The .local TLD is not optimal for Bonjour/mDNS but I can't believe that there is no workaround

How can end users execute rules files ?

There is a need to have Hyperion Planning end users kick off a rules file in EAS. Obviously we can not give end users access to EAS to execute a SQL based rules file. Our Admin is now executing the same rules files 20 times a day. What is the best way for the end user to execute a rules file themselves or load data to Essbase from a SQL source ?
Thanks

Thanks for the suggestions. The first reply of using the MaxL script to call the load rule is what you would do if you were an administrator. My problem is that this solution is for end users and they would need to somehow need to use a Remote Desktop Protocol to log into a server and call a batch file that contained the MaxL script to load data.
The second reply seems a little bit more elegant in that the end users could theoretically kick off a data load by executing a BR that calls an ODI Package. This way, the users don't have to leave the Planning Application to load data.
We do use ERPi and therfore we do have ODI, but I'm new to ODI and it would take me awhile to piece together all the moving pieces to make this work. I guess the first reply is my path of least resistance so I'm going to give it a try. I'm more perplexed however, in that we can't be the only company out there that has a need for the end users to execute a load rule at their own discretion. Are there any more suggestions out there ?
Thanks Gurus.

Help! ADF default behavior rejected by end users...

Hi,
We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
<ol><li>Multi record edit We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
<ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>
<li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>
<li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>
<li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>
<li>Annoying validation errors Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>
<li>ADF BC caching and business rules in the database We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>
<li>Partial refresh loses data If a field causes a partial submit to occur, fields in the same record that were not (partial) submitted before lose their data. This forces us to enable partial submit on all fields. But that causes a delay after moving the focus to the next field and validations to be fired too early.</li>
</ol>
I've numbered the items above, please use these number as a reference if you're posting an answer to a specific question.
Please let me know any solution, even if it is only a partial solution. We've a nasty situation now. Our application is (nearly) finished, but it is blocked for production by the users because of the behavior of the ADF framework, on which we have very little influence. We can't blame the users for that, most of their criticism is fully justified. So we have to come up with a good solution for these issues before we can go to production. So any help would be highly appreciated!
Best regards,
Bart Kummel
PS.
We're using JDeveloper/ADF 11.1.1.1.0, we deploy to a WebLogic 10.3.1 server and we have an Oracle 10g database. We're using the full ADF stack: ADF Business Components, ADF Bindings and ADF Faces.

Hi Bart,
I can answer for few of your questions.
Bart Kummel wrote:
Hi,
We have built an ADF 11g application during the past months. Last week we had our first user acceptance test with a small group of users. The users were very satisfied about the nice looks of the screens. But they had quite a lot of issues with the default behavior of ADF. I'll provide a list of the most important issues below. I hope more people here at OTN have experienced these issues and perhaps have some workarounds. And perhaps Oracle can use lists like this to improve the next version of ADF...
<ol><li>Multi record edit We have a lot of multi record edit screens. These are all editable tables. Those tables have the following problems:
<ol type="a"><li>Whenever a partial refresh occurs, the whole table gets reloaded. This takes some time, which is uncomfortable. But the main problem here is that the table does not preserve the scroll bar position. The situation can be improved a little bit by setting the <tt>displayRow</tt> attribute to <tt>"selected"</tt> on the table. This will cause the table to show the selected record at the top of the view port after a refresh. But this still confuses the end users. In their experience the records are randomly jumping around.</li>You can set the fetchSize in the iterator to a minimum value (Say if you are displaying 20 records in the table at a time, you can set the fetchSize to 20, so that, it will fetch only 20 records at a time, and the remaining records on demand basis, i.e they will be fetched when you scroll in the table).
<li>Records are not always inserted at the bottom. (In fact, they are inserted above the selected record.) End users simply expect records to be inserted at the bottom of the table, no matter what. And I can't disagree with them. Isn't there a setting to achieve this in ADF?</li>I suppose you are using the default createInsert operation. You can write your own method instead of the default createInsert, which would have something like
public void customCreateInsert(){
vo.last();
vo.createInsert();
}You can expose this method as method action and use it in place of default CreateInsert.
<li>Whenever the user navigates to another record in the editable table, all validation rules on the record he navigates from are fired. That means he cannot leave a required field empty to fill it later. The end users say this is very annoying. We would like to delay all validation until the user presses the Commit button. But as far as I know this is not possible, is it?</li>You can set the immediate property to true for the column for which you want to skip the validation. However, the validation will fire when you submit / commit the changes (which is expected).
<li>The selected record position is not preserved on a full refresh. Our Commit button forces a full refresh of the page. This sounds like a sensible choice to me. However, users tend to click on Commit quite often. But after a full refresh of the page, the currently selected record in a record set is always reset to the first record in the set. In a large data table, this annoys the users very much. Isn't it possible to preserve the selected record over a full refresh?</ol>Again, you can have a custom method, which would get the current row, commit the transaction and do a setCurrentRowWithKey to point to the last selected record after commit.
<li>Annoying validation errors Many end users are annoyed by the somewhat "persistent" validation error messages. In a larger form or an editable table, users sometimes want to ignore an error and first enter other data, before correcting the error. This is hardly possible, because ADF sets the input focus to fields with errors and keeps popping up windows with a list of fields that have errors. We would like to make the validation less "aggressive". It is okay to give a field a red border if it contains an error. But leave the input focus where it is. And don't show any popup until the user presses the Commit button. And even then show the popup window only once.</li>You can add a af:messages tag in the top and set globalOnly to true. Also, set the immediate property for the items to skip the validation when they tab out.
<li>ADF BC caching and business rules in the database We have some business rules in our database that automatically fill some fields with default values. We have e.g. a master-details relation, where a value in the master record is calculated based on the values of the detail records. We have set the calculated field in the master record to "refresh after update" and "refresh after insert". Sometimes the value of the field gets refreshed, but sometimes not. Users know that the field should be calculated by "the system", and are asking if they did something wrong if it doesn't. I know we could do the calculation in ADF, but our policy is to have all business rules in the database and to not repeat ourselves (DRY). Is there another way to guarantee that the calculated value in the master record gets updated after an update or insert of one or more detail records?</li>We need some more information. Do you see any "pattern" on which this things occur?
-Arun

End User Role for Service Desk in Solution Manager

Hey,
I am launching the Service Desk functionality for my End Users. One thing that i want to know of is the role that I should assign my user in Solution Manager to access his message. E.g.
I have a user 'A' who creates a message from any system in my landscape:Test, QA, Dev or Production. Now this message reaches in Solution Manager and is assigned to a certain Support Team according to the rules I defined. Now the personnel of Support Team needs some feedback from the end user who created the message. For that the user 'A' has to log into Solution Manager, access his message and enter the details which the Support Team requested.
I want to know that what Role should i give to this user 'A' so that he is able to access ONLY the messages that he created i.e. "Reported by" field showing user 'A'; and is able to view and edit them.
If I give him the role SAP_SUPPDESK_CREATE and SAP_SUPPDESK_DISPLAY, he is just able to see the messages, all of them, but is not authorized to edit any. Please help me out in this matter as i need a solution asap.
Regards,
Bilal Nazir

Hi Nazir,
Create a role and add this t-code manually.
CRM_DNO_MONITOR - Transaction Monitor
This is will definitely solve your problem.
Feel free to revert back.
Thanks and Regards,
Ragu
ERP,
Suzlon Energy Limted, Pune
Extn: 2638
+919370675797
I have no limits for others sky is only a reason

End user receving same mail , twice in a day .

Hi,
Throu this report , i am sending mail to a user. I the scheuld this program as background job.
But My problem is end user receving same mail twice a day.I am sure , Program is executed onces in day.
Plz help me to solve the problem
REPORT zplm008_tdr_mail_alert .
*DATA DECLARATION.
DATA: it_ztdr TYPE TABLE OF ztdr WITH HEADER LINE.
DATA wa_maktx TYPE makt-maktx..
*SELECTION SCREEN
PARAMETER: p_date TYPE sy-datum DEFAULT sy-datum MODIF ID dat .
*START-OF-SELECTION
START-OF-SELECTION.
SELECT * FROM ztdr INTO TABLE it_ztdr
 WHERE rlddt = p_date.
IF it_ztdr[] IS NOT INITIAL.
 LOOP AT it_ztdr.
 PERFORM send_mail.
 ENDLOOP.
ENDIF.
*& Form SEND_MAIL
 text
--> p1 text
<-- p2 text
FORM send_mail .
DATA: lt_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
 WITH HEADER LINE.
DATA: ls_message TYPE char255.
DATA: lt_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
 lt_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 lt_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
 lt_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
 gf_cnt TYPE i,
 gf_sent_all(1) TYPE c,
 gs_doc_data LIKE sodocchgi1,
 gf_error TYPE sy-subrc.
 Adds text to email text table
lt_message = 'Hi,'.
APPEND lt_message.CLEAR lt_message.APPEND lt_message.
lt_message = 'Requested design is released. Pls raise the TPR (If required to be ordered).'.
APPEND lt_message.CLEAR: lt_message.APPEND lt_message.
lt_message = 'Details of the released design:'. APPEND lt_message.
lt_message = '*******************************'.APPEND lt_message.CLEAR: lt_message.APPEND lt_message.
MOVE : 'TDR No ' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-tdrid .APPEND lt_message.
MOVE : 'PED Part no ' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-matnr.
APPEND lt_message.
CLEAR: wa_maktx.
SELECT SINGLE maktx FROM makt INTO wa_maktx WHERE matnr = it_ztdr-matnr.
MOVE 'PED Part Description' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = wa_maktx .APPEND lt_message.
MOVE : 'PED Part Rev no' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-matnr_rv .APPEND lt_message.
MOVE: 'Rnd part No ' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-ref_matnr . APPEND lt_message.
MOVE : 'Rnd Part Rev ' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-ref_matnr_rv .APPEND lt_message.
CLEAR: lt_message.
APPEND lt_message.
APPEND lt_message.
lt_message = 'To View the Design:'.
APPEND lt_message.
lt_message = '*******************'.APPEND lt_message.
CLEAR: lt_message.
APPEND lt_message.
lt_message ='For Standard gauge, use Transaction: ZPED_TOOLPRINT'.
APPEND lt_message.
lt_message ='For Non-Standard gauge, use Transaction: ZCV04N or CV04N'.
APPEND lt_message.
*Send email message, although is not sent from SAP until mail send
*program has been executed(rsconn01)
Fill the document data.
gs_doc_data-doc_size = 1.
DATA subject TYPE string.
CONCATENATE 'Design Released for' it_ztdr-tdrid 'of' it_ztdr-ref_matnr
 INTO subject SEPARATED BY space.
Populate the subject/generic message attributes
gs_doc_data-obj_langu = sy-langu.
gs_doc_data-obj_name = 'TDREQ'.
gs_doc_data-obj_descr = subject .
gs_doc_data-sensitivty = 'O'.
Describe the body of the message
CLEAR lt_packing_list.
REFRESH lt_packing_list.
lt_packing_list-transf_bin = space.
lt_packing_list-head_start = 1.
lt_packing_list-head_num = 0.
lt_packing_list-body_start = 1.
DESCRIBE TABLE lt_message LINES lt_packing_list-body_num.
lt_packing_list-doc_type = 'RAW'.
APPEND lt_packing_list.
CLEAR lt_receivers.
REFRESH lt_receivers.
Add the recipients email address
For SAP mail
IF NOT GSCR_UNAME IS INITIAL.
lt_receivers-receiver = it_ztdr-reqnm.
lt_receivers-rec_type = 'U'.
APPEND lt_receivers.
ENDIF.
For external mail
IF NOT gs_outtab-reqnm IS INITIAL.
 lt_receivers-receiver = gs_outtab-reqnm.
 lt_receivers-rec_type = 'U'.
 APPEND lt_receivers.
ENDIF.
Call the FM to post the message to SAPMAIL
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
 EXPORTING
 document_data = gs_doc_data
 put_in_outbox = 'X'
 commit_work = 'X'
 IMPORTING
 sent_to_all = gf_sent_all
 TABLES
 packing_list = lt_packing_list
 contents_txt = lt_message
 receivers = lt_receivers
 EXCEPTIONS
 too_many_receivers = 1
 document_not_sent = 2
 document_type_not_exist = 3
 operation_no_authorization = 4
 parameter_error = 5
 x_error = 6
 enqueue_error = 7
 OTHERS = 8.
Store function module return code
gf_error = sy-subrc.
IF sy-subrc <> 0.
 MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
 WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Get lt_receivers return code
LOOP AT lt_receivers.
ENDLOOP.
PERFORM initiate_mail_execute_program.
 CLEAR:lt_message[] , lt_message , gs_doc_data ,gf_sent_all,lt_packing_list[]
 ,lt_packing_list ,lt_receivers[], lt_receivers.
ENDFORM. " SEND_MAIL
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
 text
--> p1 text
<-- p2 text
FORM initiate_mail_execute_program .
WAIT UP TO 2 SECONDS.
SUBMIT rsconn01 WITH mode = 'INT'
 WITH output = 'X'
 AND RETURN.
ENDFORM. " INITIATE_MAIL_EXECUTE_PROGRAM

Hi,
In your code
You are looping the perform in which you are calling below FM.
LOOP AT it_ztdr.
 PERFORM send_mail.
ENDLOOP.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = gs_doc_data
put_in_outbox = 'X'
commit_work = 'X'
IMPORTING
sent_to_all = gf_sent_all
TABLES
packing_list = lt_packing_list
contents_txt = lt_message
receivers = lt_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
So keep your FM after the loop.
Pls. reward if useful...

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