Endless installing upgrade 1 of 1 when logging off
For quite a while now when I have the computer plugged in and go to log off I get a message that says not to power off or unplug the computer because upgrade 1 of 1 is being installed. It always takes time to install, and never seems to result in a permanent fix. Once in a while it goes away for a couple of days after several upgrades are installed - but then it returns. What is going on and why does this never seem to get installed once and for all. Or can I just ignore it.
Hi -relsi,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and failure on trying to do 1 update. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn off any virus protection to do the update. You could try click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started. Restart the computer after this step and try installing again.
Hope this is helpful.
Thanks.
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=============================================
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