Endless sign in loop problem

I am having a problem using both Muse and Business Catalyst via Dreamweaver.  I cannot start Muse, or log into BC.
I have a recently purchase monthly Creative Cloud subscription, with a valid Adobe ID.
First I will explain what happens:
The problem was first encountered when I tried to start Muse from my desktop. It would prompt me with a pop-up screen that says "Further account information is required to use Adobe Muse. You will need to sign in to continue." So I would click "next" and see the "sign in" area was already populated with my Adobe ID (my email address) with the password field blank.  So I enter my password and click "sign in" and it cycles like it's trying, and then just takes me right back to the first screen "Further account information...... etc etc" and it just goes in a circle like that.
I tried searching for help on the forums, but the closest thing I could find suggested that I maybe the problem is that I haven't logged into Business Catalyst yet, soi tried logging into BC via Dreamweaver, and that gave the exact same cyclical event as above with Muse.  
I have talked to someone on Live Adobe Help Chat twice.  The first time they told me "this product is brand new, and some kinks are being worked out, just wait 24hrs and try again." I did that, it didn't work. The second time, the conclusion was to refer me to the Business Catalyst Help. 
Also, I tried resetting my password, and that didn't work. 
I cannot get Muse to start, as I cannot get past the sign in screen.  I am paying for these services, and I just want them to work.  It's as simple as that. 
Any guidance or help or solutions on this are greatly appreciated.

How are you connected to the internet? Are you behind a particularly secure corporate firewall? Are you on Mac or Windows? Do you have any anti-malware software running on your machine that may be preventing applications other than your browser from connecting to the internet?
Please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
If there's no change in behavior, please send the PDApp.log file in
on Mac: <yourusername>/Library/Logs/PDApp.log
on Windows 7: <youruser>\AppData\Local\Temp
to [email protected] along with a link to this thread. Thanks.

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    Please delete the "MBLStore" and "OOBE" folders found in
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