Enoder issues on 6023E - urgent!

Question

Hi, I have a NI 6023E and I'm trying to get labview to read velocity (or frequency) from an encoder on a motor.
When I hook the encoder to the DAQ card and program using Labview, I'm getting very strange results. If I use a function generator to send the DAQ card a 80 Hz frequency square wave, the "measure frequency" vi returns 88 Hz. If I input 20 Hz, Labview reads 22 Hz. Unless both the function generator AND oscilloscope estimate are wrong, the NI card/VI I'm using is wrong.
I've tried using Windows 98 + labview to collect the ticks and divide by the elapsed time, but the output chart (over time) is jagged and inconsistant. According to the oscilloscope, the function generator stays consistant.
I have a data and ground wire from the encoder. Where do I hook them up to the card, and how can I get Labview 6.1 to read the correct frequency?
Thank you very much! I need this program to work in 2 days.

Answer 1

Sweet! The function generator frequency is measured accurately. Thanks!
I still have a problem with the motor encoder output. The encoder frequency varies much more than the function generator (both vary to some degree), but my program is having a very difficult time measuring quickly. I set the measuring delay to 0.001 second, and it works quite well for the function generator. But when the encoder is hooked up, it pauses every few tenths of a second for a couple seconds. When it measures the frequency, it gets it right. It's just pausing between readings too long.
Is this due to the inconsistency of the encoder, or something more sinister?
EDIT: The signal from the motor is typically around 1kHz. The program can quickly read an accurate signal from the function generator between 10 Hz to about 4 MHzMessage Edited by idbeu on 10-20-2005 10:17 AM