Enormous data overages / not sure how
Hi- I was billed nearly $1000 for data overages in one month - my normal bill is around $100. This has never happened before and I have no idea how it happened. In the past, I got several texts every single time we were about to go over. We only got a few texts this time so I was under the impression things were normal (sometimes we go over 1 or 2 gb and pay $15-30). It says we went over 50gbs over!! That is nuts and I would have expected to receive a text for every GB we were about to go over so I could be aware of the madness. I really have felt completely unsupported by the customer service lines I have reached out to. It has felt like they are treating me like a machine as though I knowingly incurred that kind of data overage. I've tried to open a case already with AT&T internally and received no support. I'm about ready to leave AT&T over this mess. Please help! Marc
You can check through your settings which apps are using the most data. You should check the settings of the automatic updates and make sure that it is set to NOT use cellular data. App updates can use huge amounts of data in a short period, especially if you have several phones that have the same apps that come out with an update.
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iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thanks for using Apple Support Communities.
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I created a form and I'm not sure how to make the 'submit' button send me the collected information.
Hello everybody. I am a web designer (NOT a developer)
I created a form and I'm not sure how to make the 'submit' button send me the collected information.
I have used phpform.org/ to custom build a submission form. Then I opened that html in dreamweaver (so that I could edit colors, fonts, and delete the phpform.org advetisement)
Now I need to link the 'submit button' so that it will e-mail me the completed form.
(formphp.org wants me to subscribe to a servie that I pay for in order to have the form e-mailed to myself.)
(after I get the submit button linked to an e-mail I will pull the html of my completed form into Muse- but I don't think that is really relevent)
I'm sure one of you can help point me in the right direction! I can't write my own code so detailed help is appreciated!
-Brenna
The e-mail I would like the form sent to is:
[email protected]
Here is the the code for my form 'as is' :
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<title>Create a Profile</title>
<link rel="stylesheet" type="text/css" href="file:///C|/Users/Tommy/AppData/Local/Temp/Temp1_form.zip/form/view.css" media="all">
<script type="text/javascript" src="file:///C|/Users/Tommy/AppData/Local/Temp/Temp1_form.zip/form/view.js"></script>
</head>
<body id="main_body" >
<img id="top" src="file:///C|/Users/Tommy/AppData/Local/Temp/Temp1_form.zip/form/top.png" alt="">
<div id="form_container">
<h1><a>Create a Profile</a></h1>
<form id="form_836144" class="appnitro" enctype="multipart/form-data" method="post" action="">
<div class="form_description">
<h2 align="center">Create a Tommy Lemonade Profile</h2>
<p></p>
</div>
<ul >
<li id="li_1" >
<label class="description" for="element_1">Name </label>
<span>
<input id="element_1_1" name= "element_1_1" class="element text" maxlength="255" size="8" value=""/>
<label>First</label>
</span>
<span>
<input id="element_1_2" name= "element_1_2" class="element text" maxlength="255" size="14" value=""/>
<label>Last</label>
</span>
</li> <li id="li_23" >
<label class="description" for="element_23">Service Provider Type </label>
<span>
<input id="element_23_1" name="element_23_1" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_1">Barber</label>
<input id="element_23_2" name="element_23_2" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_2">Hairstylist</label>
<input id="element_23_3" name="element_23_3" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_3">Nail Technician</label>
<input id="element_23_4" name="element_23_4" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_4">Massage Therapist</label>
<input id="element_23_5" name="element_23_5" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_5">Skin Care</label>
<input id="element_23_6" name="element_23_6" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_6">Esthetician</label>
<input id="element_23_7" name="element_23_7" class="element checkbox" type="checkbox" value="1" />
<label class="choice" for="element_23_7">Make Up Artist</label>
</span><p class="guidelines" id="guide_23"><small>Select all that apply.</small></p>
</li> <li id="li_19" >
<label class="description" for="element_19">Top 5 services </label>
<div>
<textarea id="element_19" name="element_19" class="element textarea medium"></textarea>
</div><p class="guidelines" id="guide_19"><small>Please list your top 5 services</small></p>
</li> <li id="li_20" >
<label class="description" for="element_20">List all services you offer & thier starting price </label>
<div>
<textarea id="element_20" name="element_20" class="element textarea medium"></textarea>
</div><p class="guidelines" id="guide_20"><small>please use a new line for each service. You can do this by pressing 'enter' after each starting price.
</small></p>
</li> <li id="li_12" >
<label class="description" for="element_12">Personal Phone </label>
<span>
<input id="element_12_1" name="element_12_1" class="element text" size="3" maxlength="3" value="" type="text"> -
<label for="element_12_1">(###)</label>
</span>
<span>
<input id="element_12_2" name="element_12_2" class="element text" size="3" maxlength="3" value="" type="text"> -
<label for="element_12_2">###</label>
</span>
<span>
<input id="element_12_3" name="element_12_3" class="element text" size="4" maxlength="4" value="" type="text">
<label for="element_12_3">####</label>
</span>
<p class="guidelines" id="guide_12"><small>Only fill in if you want clients to be able to contact you on your personal phone line rather than the phone at your place of employment. </small></p>
</li> <li id="li_21" >
<label class="description" for="element_21">E-mail (Required) </label>
<div>
<input id="element_21" name="element_21" class="element text medium" type="text" maxlength="255" value=""/>
</div><p class="guidelines" id="guide_21"><small>Staff at Tommy Lemonade will use this e-mail as your primary contact information. it will also be seen by your potential clients.</small></p>
</li> <li id="li_6" >
<label class="description" for="element_6">Confirm your e-mail (Required) </label>
<div>
<input id="element_6" name="element_6" class="element text medium" type="text" maxlength="255" value=""/>
</div><p class="guidelines" id="guide_6"><small>Please re-type your e-mail address</small></p>
</li> <li id="li_3" >
<label class="description" for="element_3">Web Site </label>
<div>
<input id="element_3" name="element_3" class="element text medium" type="text" maxlength="255" value="http://"/>
</div><p class="guidelines" id="guide_3"><small>If you don't have your own website feel free to link your professional Facebook, Google+ etc... </small></p>
</li> <li id="li_4" >
<label class="description" for="element_4">Place of employment </label>
<div>
<input id="element_4" name="element_4" class="element text medium" type="text" maxlength="255" value=""/>
</div>
</li> <li id="li_2" >
<label class="description" for="element_2">Work Address </label>
<div>
<input id="element_2_1" name="element_2_1" class="element text large" value="" type="text">
<label for="element_2_1">Street Address</label>
</div>
<div>
<input id="element_2_2" name="element_2_2" class="element text large" value="" type="text">
<label for="element_2_2">Address Line 2</label>
</div>
<div class="left">
<input id="element_2_3" name="element_2_3" class="element text medium" value="" type="text">
<label for="element_2_3">City</label>
</div>
<div class="right">
<input id="element_2_4" name="element_2_4" class="element text medium" value="" type="text">
<label for="element_2_4">State / Province / Region</label>
</div>
<div class="left">
<input id="element_2_5" name="element_2_5" class="element text medium" maxlength="15" value="" type="text">
<label for="element_2_5">Postal / Zip Code</label>
</div>
<div class="right">
<select class="element select medium" id="element_2_6" name="element_2_6">
<option value="" selected="selected"></option>
<option value="Afghanistan" >Afghanistan</option>
<option value="Albania" >Albania</option>
<option value="Algeria" >Algeria</option>
<option value="Andorra" >Andorra</option>
<option value="Antigua and Barbuda" >Antigua and Barbuda</option>
<option value="Argentina" >Argentina</option>
<option value="Armenia" >Armenia</option>
<option value="Australia" >Australia</option>
<option value="Austria" >Austria</option>
<option value="Azerbaijan" >Azerbaijan</option>
<option value="Bahamas" >Bahamas</option>
<option value="Bahrain" >Bahrain</option>
<option value="Bangladesh" >Bangladesh</option>
<option value="Barbados" >Barbados</option>
<option value="Belarus" >Belarus</option>
<option value="Belgium" >Belgium</option>
<option value="Belize" >Belize</option>
<option value="Benin" >Benin</option>
<option value="Bhutan" >Bhutan</option>
<option value="Bolivia" >Bolivia</option>
<option value="Bosnia and Herzegovina" >Bosnia and Herzegovina</option>
<option value="Botswana" >Botswana</option>
<option value="Brazil" >Brazil</option>
<option value="Brunei" >Brunei</option>
<option value="Bulgaria" >Bulgaria</option>
<option value="Burkina Faso" >Burkina Faso</option>
<option value="Burundi" >Burundi</option>
<option value="Cambodia" >Cambodia</option>
<option value="Cameroon" >Cameroon</option>
<option value="Canada" >Canada</option>
<option value="Cape Verde" >Cape Verde</option>
<option value="Central African Republic" >Central African Republic</option>
<option value="Chad" >Chad</option>
<option value="Chile" >Chile</option>
<option value="China" >China</option>
<option value="Colombia" >Colombia</option>
<option value="Comoros" >Comoros</option>
<option value="Congo" >Congo</option>
<option value="Costa Rica" >Costa Rica</option>
<option value="Côte d'Ivoire" >Côte d'Ivoire</option>
<option value="Croatia" >Croatia</option>
<option value="Cuba" >Cuba</option>
<option value="Cyprus" >Cyprus</option>
<option value="Czech Republic" >Czech Republic</option>
<option value="Denmark" >Denmark</option>
<option value="Djibouti" >Djibouti</option>
<option value="Dominica" >Dominica</option>
<option value="Dominican Republic" >Dominican Republic</option>
<option value="East Timor" >East Timor</option>
<option value="Ecuador" >Ecuador</option>
<option value="Egypt" >Egypt</option>
<option value="El Salvador" >El Salvador</option>
<option value="Equatorial Guinea" >Equatorial Guinea</option>
<option value="Eritrea" >Eritrea</option>
<option value="Estonia" >Estonia</option>
<option value="Ethiopia" >Ethiopia</option>
<option value="Fiji" >Fiji</option>
<option value="Finland" >Finland</option>
<option value="France" >France</option>
<option value="Gabon" >Gabon</option>
<option value="Gambia" >Gambia</option>
<option value="Georgia" >Georgia</option>
<option value="Germany" >Germany</option>
<option value="Ghana" >Ghana</option>
<option value="Greece" >Greece</option>
<option value="Grenada" >Grenada</option>
<option value="Guatemala" >Guatemala</option>
<option value="Guinea" >Guinea</option>
<option value="Guinea-Bissau" >Guinea-Bissau</option>
<option value="Guyana" >Guyana</option>
<option value="Haiti" >Haiti</option>
<option value="Honduras" >Honduras</option>
<option value="Hong Kong" >Hong Kong</option>
<option value="Hungary" >Hungary</option>
<option value="Iceland" >Iceland</option>
<option value="India" >India</option>
<option value="Indonesia" >Indonesia</option>
<option value="Iran" >Iran</option>
<option value="Iraq" >Iraq</option>
<option value="Ireland" >Ireland</option>
<option value="Israel" >Israel</option>
<option value="Italy" >Italy</option>
<option value="Jamaica" >Jamaica</option>
<option value="Japan" >Japan</option>
<option value="Jordan" >Jordan</option>
<option value="Kazakhstan" >Kazakhstan</option>
<option value="Kenya" >Kenya</option>
<option value="Kiribati" >Kiribati</option>
<option value="North Korea" >North Korea</option>
<option value="South Korea" >South Korea</option>
<option value="Kuwait" >Kuwait</option>
<option value="Kyrgyzstan" >Kyrgyzstan</option>
<option value="Laos" >Laos</option>
<option value="Latvia" >Latvia</option>
<option value="Lebanon" >Lebanon</option>
<option value="Lesotho" >Lesotho</option>
<option value="Liberia" >Liberia</option>
<option value="Libya" >Libya</option>
<option value="Liechtenstein" >Liechtenstein</option>
<option value="Lithuania" >Lithuania</option>
<option value="Luxembourg" >Luxembourg</option>
<option value="Macedonia" >Macedonia</option>
<option value="Madagascar" >Madagascar</option>
<option value="Malawi" >Malawi</option>
<option value="Malaysia" >Malaysia</option>
<option value="Maldives" >Maldives</option>
<option value="Mali" >Mali</option>
<option value="Malta" >Malta</option>
<option value="Marshall Islands" >Marshall Islands</option>
<option value="Mauritania" >Mauritania</option>
<option value="Mauritius" >Mauritius</option>
<option value="Mexico" >Mexico</option>
<option value="Micronesia" >Micronesia</option>
<option value="Moldova" >Moldova</option>
<option value="Monaco" >Monaco</option>
<option value="Mongolia" >Mongolia</option>
<option value="Montenegro" >Montenegro</option>
<option value="Morocco" >Morocco</option>
<option value="Mozambique" >Mozambique</option>
<option value="Myanmar" >Myanmar</option>
<option value="Namibia" >Namibia</option>
<option value="Nauru" >Nauru</option>
<option value="Nepal" >Nepal</option>
<option value="Netherlands" >Netherlands</option>
<option value="New Zealand" >New Zealand</option>
<option value="Nicaragua" >Nicaragua</option>
<option value="Niger" >Niger</option>
<option value="Nigeria" >Nigeria</option>
<option value="Norway" >Norway</option>
<option value="Oman" >Oman</option>
<option value="Pakistan" >Pakistan</option>
<option value="Palau" >Palau</option>
<option value="Panama" >Panama</option>
<option value="Papua New Guinea" >Papua New Guinea</option>
<option value="Paraguay" >Paraguay</option>
<option value="Peru" >Peru</option>
<option value="Philippines" >Philippines</option>
<option value="Poland" >Poland</option>
<option value="Portugal" >Portugal</option>
<option value="Puerto Rico" >Puerto Rico</option>
<option value="Qatar" >Qatar</option>
<option value="Romania" >Romania</option>
<option value="Russia" >Russia</option>
<option value="Rwanda" >Rwanda</option>
<option value="Saint Kitts and Nevis" >Saint Kitts and Nevis</option>
<option value="Saint Lucia" >Saint Lucia</option>
<option value="Saint Vincent and the Grenadines" >Saint Vincent and the Grenadines</option>
<option value="Samoa" >Samoa</option>
<option value="San Marino" >San Marino</option>
<option value="Sao Tome and Principe" >Sao Tome and Principe</option>
<option value="Saudi Arabia" >Saudi Arabia</option>
<option value="Senegal" >Senegal</option>
<option value="Serbia and Montenegro" >Serbia and Montenegro</option>
<option value="Seychelles" >Seychelles</option>
<option value="Sierra Leone" >Sierra Leone</option>
<option value="Singapore" >Singapore</option>
<option value="Slovakia" >Slovakia</option>
<option value="Slovenia" >Slovenia</option>
<option value="Solomon Islands" >Solomon Islands</option>
<option value="Somalia" >Somalia</option>
<option value="South Africa" >South Africa</option>
<option value="Spain" >Spain</option>
<option value="Sri Lanka" >Sri Lanka</option>
<option value="Sudan" >Sudan</option>
<option value="Suriname" >Suriname</option>
<option value="Swaziland" >Swaziland</option>
<option value="Sweden" >Sweden</option>
<option value="Switzerland" >Switzerland</option>
<option value="Syria" >Syria</option>
<option value="Taiwan" >Taiwan</option>
<option value="Tajikistan" >Tajikistan</option>
<option value="Tanzania" >Tanzania</option>
<option value="Thailand" >Thailand</option>
<option value="Togo" >Togo</option>
<option value="Tonga" >Tonga</option>
<option value="Trinidad and Tobago" >Trinidad and Tobago</option>
<option value="Tunisia" >Tunisia</option>
<option value="Turkey" >Turkey</option>
<option value="Turkmenistan" >Turkmenistan</option>
<option value="Tuvalu" >Tuvalu</option>
<option value="Uganda" >Uganda</option>
<option value="Ukraine" >Ukraine</option>
<option value="United Arab Emirates" >United Arab Emirates</option>
<option value="United Kingdom" >United Kingdom</option>
<option value="United States" >United States</option>
<option value="Uruguay" >Uruguay</option>
<option value="Uzbekistan" >Uzbekistan</option>
<option value="Vanuatu" >Vanuatu</option>
<option value="Vatican City" >Vatican City</option>
<option value="Venezuela" >Venezuela</option>
<option value="Vietnam" >Vietnam</option>
<option value="Yemen" >Yemen</option>
<option value="Zambia" >Zambia</option>
<option value="Zimbabwe" >Zimbabwe</option>
</select>
<label for="element_2_6">Country</label>
</div>
</li> <li id="li_5" >
<label class="description" for="element_5">Work Phone </label>
<span>
<input id="element_5_1" name="element_5_1" class="element text" size="3" maxlength="3" value="" type="text"> -
<label for="element_5_1">(###)</label>
</span>
<span>
<input id="element_5_2" name="element_5_2" class="element text" size="3" maxlength="3" value="" type="text"> -
<label for="element_5_2">###</label>
</span>
<span>
<input id="element_5_3" name="element_5_3" class="element text" size="4" maxlength="4" value="" type="text">
<label for="element_5_3">####</label>
</span>
<p class="guidelines" id="guide_5"><small>Please enter the phone number of the establishment where you work if applicable. </small></p>
</li> <li id="li_22" >
<label class="description" for="element_22">Schedule </label>
<div>
<textarea id="element_22" name="element_22" class="element textarea medium"></textarea>
</div><p class="guidelines" id="guide_22"><small>Please feel free to include your schedule. What days you work, when are you days off, be sure to include your hours available (example: 9am-7pm) or if you have any 'by appointment only' days. </small></p>
</li> <li id="li_7" >
<label class="description" for="element_7">Profile Picture </label>
<div>
<input id="element_7" name="element_7" class="element file" type="file"/>
</div>
</li> <li id="li_8" >
<label class="description" for="element_8">Portfolio image </label>
<div>
<input id="element_8" name="element_8" class="element file" type="file"/>
</div>
</li> <li id="li_9" >
<label class="description" for="element_9">Portfolio image </label>
<div>
<input id="element_9" name="element_9" class="element file" type="file"/>
</div>
</li> <li id="li_10" >
<label class="description" for="element_10">Portfolio image </label>
<div>
<input id="element_10" name="element_10" class="element file" type="file"/>
</div>
</li> <li id="li_11" >
<label class="description" for="element_11">Portfolio image </label>
<div>
<input id="element_11" name="element_11" class="element file" type="file"/>
</div>
</li> <li id="li_13" >
<label class="description" for="element_13">Portfolio image </label>
<div>
<input id="element_13" name="element_13" class="element file" type="file"/>
</div>
</li> <li id="li_14" >
<label class="description" for="element_14">Portfolio image </label>
<div>
<input id="element_14" name="element_14" class="element file" type="file"/>
</div>
</li> <li id="li_15" >
<label class="description" for="element_15">Portfolio image </label>
<div>
<input id="element_15" name="element_15" class="element file" type="file"/>
</div>
</li> <li id="li_16" >
<label class="description" for="element_16">Portfolio image </label>
<div>
<input id="element_16" name="element_16" class="element file" type="file"/>
</div>
</li> <li id="li_17" >
<label class="description" for="element_17">Portfolio image </label>
<div>
<input id="element_17" name="element_17" class="element file" type="file"/>
</div>
</li> <li id="li_18" >
<label class="description" for="element_18">Portfolio image </label>
<div>
<input id="element_18" name="element_18" class="element file" type="file"/>
</div>
</li>
<li class="buttons">
<input type="hidden" name="form_id" value="836144" />
<input id="saveForm" class="button_text" type="submit" name="submit" value="Submit" />
</li>
</ul>
</form>
<div id="footer">
</div>
</div>
<img id="bottom" src="file:///C|/Users/Tommy/AppData/Local/Temp/Temp1_form.zip/form/bottom.png" alt="">
</body>
</html>I'm afraid not. It's not rocket science but you need to do some coding.
You'll need to find a script (php) and save it to your local site folder. Then reference the script in your form's action attribute like so.
<form action="path/form-to-email-script.php" >
The input fields in your HTML form need to exactly match the script variables.
I'm assuming you're hosted on a Linux server which uses PHP code. Linux servers are also case sensitive, so upper case names are not the same as lower case names. It's usually best to use all lower case names in your form and script to avoid confusion.
Related Links:
Formm@ailer PHP from DB Masters
http://dbmasters.net/index.php?id=4
Tectite
http://www.tectite.com/formmailpage.php
If this is all a bit beyond your skill set, look at:
Wufoo.com (on-line form service)
http://wufoo.com/
Nancy O. -
Hi,
I have an iPhone and I sync playlists to it from iTunes. (I have far in excess of 16GB of music/podcasts.)
What I want to do is permanently share my music library with all devices in the house, so I'm planning on buying a NAS server that has a built-in iTunes server. (I don't want to just use my computer to share and leave it on 24/7 because that is a phenominal waste of power.) That way all networked computers can just load the library under the 'SHARED' option in the left pane. However, this had me wondering about how I will continue to sync my music to my iPhone? I wondered if I will need to maintain a duplicate of the library on one of my computers, and then have my iPhone sync with that. Otherwise I'm not sure how it'll work.
Any help/comments/suggestions will be greatly appreciated.
Tom.Incidentally, my first thought was to map a network share from the NAS to my computer, so that my music files appear on the Z: drive, say on my computer. I could then set up iTunes to store music etc in that folder, and to copy all new items to that folder. However, if I do that, all that'll happen is that on my NAS, the library file will become out of date as I add music to the collection but not to the index.
-
What is the best way to get the notes content from iphone 4 to 4s without doing a restore? i want the new phone to be totally new but not sure how to get notes content across. If I do a restore as I have when previously from one iphone to another it has shown (in settings, usage) the cumulative usage from previous phones so all the hours of calls on all previous iphones will be displayed even though its brand new. Anyone know how I can get my notes (from standard iphone notes app) to my new iphone 4s without restoring from previous iphone 4. Thanks for any help offered.
First, if you haven't updated to iTunes 10.5, please update now as you will need it for the iPhone 4S and iOS 5.
Once you're done installing iTunes 10.5, open it. Connect your iPhone to iTunes using the USB cable. Once your iPhone pops up right click on it. For example: an iPhone will appear and it will say "Ryan's iPhone."
Right click on it and select "Backup" from the dropdown menu. It will start backing up. This should backup your notes.
Please tell me if you have any problems with backing up.
Once you backup and get your iPhone 4S, you must follow these steps. If you don't follow these steps, you will not be able to get your notes on your new iPhone 4S.
Open up iTunes again then right click on your device (iPhone 4S). Once you do you will see a dropdown menu. It will say "Restore from Backup..." Select this and it'll ask for a backup, select it from the dropdown menu. For example "Ryan's iPhone - October 12, 2011." Pick that and it will restore to your backup. Do this when you get your iPhone 4S so you will not lose anything. Even though you're restoring, you're getting back, since you're getting the previous settings, notes, contacts, mail and other settings from your old iPhone. You'll still have Siri though! So, restore when you first get it. Also frequently backup your device, as it will be worth it. You can restore from a backup if something goes wrong or save your data for a future update.
Once you do that, you should have your notes on your new iPhone 4S and iOS 5.
Please tell me if you need any help.
I hoped I answered your questions and solved your problem! -
NOT SURE HOW TO TURN OFF RESTRICTIONS AS i DO NOT HAVE A PASSCODE
not sure how to turn off restrictions
Are restrictions enabled? If they are and you don't know the restrictions passcode:
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I am receiving pop ups to security sites to secure my files etc. I assume I have a virus but not sure how to fix it.
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
I'm not sure how or why this is happening and it has just started...I tried to update and then it would not allow me to open the file at all giving me a runtime error message and multiple windows (because of the help feature). It has been successfully reinstalled but I'm still getting the error message...what do I do?
Hello, MommaLloyd24.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
My iPhoto app was digressed back to 9.5, not sure how I did it. I went to time machine and restored. Now it wont accept my password. tells me it is locked. Can anyone help me?
Run Repair Permissions in Disk Utility and see if that helps.
If not, you can select the iPhoto Library in your Pictures folder, go File > Get Info (or Command-i), go to the bottom of the info window and set your permissions to Read & Write. On the Action menu at the bottom (the one with the gear) choose Apply to enclosed items... -
After upgrading to Lion, my Macbook Air's built in iSight camera has disappeared. I'm not sure how to get it recognized again. Help -Sami
Well, if you did then you may be able to track it, if you did not it's not possible.
-
To add to my original question: I had a 1st generation ipad and 32GB was more than enough storage now I'm having trouble making movies, adding media, etc. I have bought another 15GB of storage on I cloud. Can I put all of my apps on i cloud?
I'm going to be taking an overseas flight and wanted to rent a bunch of movies but I'm not sure how to do that.
I would be grateful for any help
sherrislpTo answer your question, you could remove your apps and then download them again as needed. Your purchased apps are part of what is stored in iCloud and purchased apps do not count against the allotment anyway - As far as I know.
You would want to backup to iCloud before you delete the apps. If it were me, I would also back up and sync with iTunes - I still use iTunes and I back up to both iCloud and iTunes.
The suggestion that James made would be OK for bringing the movies with you on the trip .... But you need to be able to use WiFi in order to use the device and the way that I read your question, you want to download movies to watch on the flight. So that will not work on the airline flight. It would store the content for later viewing but won't work on the flight. That is my understanding of the GoFlex drive, but you would have to investigate it further.
http://www.seagate.com/external-hard-drives/portable-hard-drives/wireless/goflex -satellite/?cmpid=ppc-_-satellite-_-g-_-us-_-goflex_satellite-_-p -
I registered my new iPhone 5s to my usual Apple ID, however it isn't showing in my devices when I log in. I tried to register it by adding a new device, but it tells me it's already registered to a different Apple ID. I'm really not sure how to fix this. I only have the one Apple ID and the phone is brand new, purchased directly from Apple.
When I check on the phone itself (iCloud and App Store settings) the Apple ID is correct. I'm not sure where else to check.
Whilst setting up the phone, it prompted me to register, which I did. Then when connecting to my laptop through iTunes it prompted me again so I registered again. I even got a confirmation email to the email address associated with my Apple ID that the registration was successful.
How can I add my iPhone 5s to the list of devices on the correct Apple ID?
Thanks in advance for any advice.Found the answer to my question after posting (in related discussions)
https://discussions.apple.com/message/12331666#12331666
Will call Apple Care as soon as I can.
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