Enrolled for OS X Mountain Lion Up-to-Date programme; password incorrect in received PDF-file.

Dear Apple Support,
Recently I enrolled for the OS X Mountain Lion Up-to-Date programme. I was issued two emails afterwards: 1 containing a PDF-file with my redemption code for ML download through the AppStore, the other email containing a password to open the PDF-file. I've tried it several times, but the PDF-file keeps telling me the provided password is incorrect.
Could you please send me a new PDF-file with a password that works?
Regards, Mariana, The Netherlands

Thanks for the tip Bandit.
I wonder if there are other users with the same problem though.
Regards, Mariana

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