Enter and shift keys

i can't use my enter key or either of my shift keys. is there something that i could have hit that turned them off or something how do i fix it

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Enter and shift keys not working. HELP!!!

A few days ago my mouse started behaving erratically all of a sudden. It would move by itself, click apps, and switch tabs rapidly all on its own. I've had this computer for over 2 years and this has never happened before. Restarting and rebooting into safe mode didn't work, but one user suggested a PRAM reset and that fixed the mouse problem. However, my enter and shift key on the right side do not work now (this is much less annoying than the mouse problem, but still very inconvenient!). Restarting the computer and doing another PRAM reset doesn't work unfortunately. I also used the keyboard viewer to confirm that all but those two keys work. I don't think the issue is with keyboard lint because both keys worked fine before I tried the reset. Booting up in safe mode also doesn't fix the problem. It would be great if I could find a way to fix this here since I won't be able to go to an Apple genius bar until December!

Hello sandi3s,
The troubleshooting detailed below may help restore functionality to your MacBook Pro's keyboard.
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Accessibilty or Universal Access pane in System Preferences, then click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Accessibilty or Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/TS1381
Cheers,
Allen

RETURN/ENTER and SHIFT keys no longer work, and my number keys only work as numbers - no longer do they serve as exclamation points or dollar signs etc.

After downloading OS X Yosemite my RETURN/ENTER and SHIFT keys no longer work, and my number keys only work as numbers - no longer do they serve as exclamation points or dollar signs etc. PLEASE HELP

Does this bad behavior persist when logging in as a different user, e.g., Guest? Does it persist when starting up in Safe Mode?

InDesign CS5 - Enter and Return keys give unexpected results

I've been using CS5 for just a few days (Mac Pro, Mac OS X 10.6.3). I've noticed that the Enter and Return keys aren't always behaving as expected. Enter doesn't give me a column break, shift-Return doesn't give me a line break but a new paragraph, and more often than not I can't select the default option in a dialog with either Return or Enter. I've just read cpsid_84345, which says this is an issue in German and Swedish language versions, but I'm using English. The 7.01 update doesn't seem to be available. Any advice?

That the KBSC files are XML doesn't guarantee faultless migration from one version to the next, probably because Adobe just forgot to cope with importing KBSCs from previous versions. It's great that InDesign offers you such flexibility with the KBSCs, but it's terrible that the implementation has been so sloppy in at least the three last versions (maybe earlier versions, too, but I try to repress the memories).
Some people have been asking Adobe to make KBSCs scriptable. This would enably you to maintain a small database with KBSCs which a script could read and feed into a new version of InDesign, or redo a KBSC file after it has become corrupt, or whatever minor or major mishap.
The more people ask for this the better: go to http://www.adobe.com/support/feature.html and request script access to the KBSCs.
Peter

My return and shift key stopping working

my return and shift key stopping working. It wont go to the next line or function as an enter.
Now, most of the time it wont do anything but if you push it several times it will type a 0p or /- or control volume the instead. I checked the keyboard setting and voicecontrol and reset it to default and updated software for system but no resolve. How do I fix this?

Hi -- I have this problem too. I cleaned out the keyboard, did an SMC reset, a PRAM reset, and also followed the steps I could follow from this article, linked to in the answer to another question:
http://support.apple.com/kb/ts1381
no luck with any of it. Could we please have some advice targetted at the specific problem of nonfunctional shift and return keys on a MacBook Air?
In the meantime I'm using only the left-side shift and have downloaded and installed KeyRemap4MacBook and remapped my backslash key so it issues the "return" command. A clunky work around but it seems to do the trick, at least.

Parts of keyboard dont work in CS4 (enter and arrow keys)

Hello all... a really weird problem:
The arrow, enter and tab keys dont work in a new installation of CS4.....
The user cant move objects around via the keyboard arrows, and cant insert an enter or move the cursor around when editing text.
Really weird.... but it looks like these keys are just disabled. They work OK in Microsoft Office applications. So I dont think it is they keyboard physically.
Anyone seen this before?

Try replacing the preferences. If it's a new install, there's probably not much to lose yet. Hold down Ctrl + Alt + Shift IMMEDIATELY after launching ID from the start menu. You have to be REALLY fast. If you don't see a confirmation dialog, try again.
Peter

___Why does my command/shift space and shift key stop working?

___Why does my command/shift space and shift key stop working?
For no apparent reasoon, some key combos like shift to keep aligned or command/shift space to zoom stop working - why is that?

http://forums.adobe.com/message/2657882#2657882

Enter and tab keys no longer work

Good morning.
My enter and tab keys are no longer working within a text box. Could it be the result of installing "Deke Shortcuts" on my system? I never had a problem before the installation....
Any suggestions would be welcome.
Thank you.

Did you try removing the shortcuts?
I'd suggest resetting your prefes: Adobe InDesign CS4 * Setting preferences

When I type on my macbook air I get the symbols I would get if I were holding down the option and shift keys.

I've looked at sticky keys and other stuff like this they don't seem to be the problem. I guess it is possible that both the option and shift keys are stuck at the same time, but they don't seem to be stuck at all.
I tried a restart and that didn't help and I hit the shift key 5 times....
Help

Have you been able to fix this problem? I am having the same issue with my laptop and it seems like each letter in my keyboard performs a shortcut or function rather than typing letters

I HAVE A MAC G5 WITH V10.4 TIGER OS, I AM HAVING TROUBLE WITH THE LETTER "N" ONLY WHEN I USE CAPS AND SHIFT KEYS DOSE IT TYPE THE LETTER "N"SE

HAVE A MAC G5 WITH V10.4 TIGER OS, I AM HAVING TROUBLE WITH THE LETTER "N" ONLY WHEN I USE CAPS AND SHIFT KEYS DOSE IT TYPE THE LETTER "N". I HAVE CONNECTED A NEW KEYBOARD BUT THE PROBLEM STILL EXIST. WHAT ELSE CAN I DO?

You might look at "Keyboard Shortcuts" in the Keyboard and Mouse preference pane and see if somehow the lower case n has been inadvertently assigned to something.
Probably the best solution would be to click the "Restore Defaults" button.

Alt and Shift keys act like "sticky" keys - don't work if held down

My 8830 Alt and Shift keys mysteriously stopped working normally, and now operate exactly how a one-thumbed person would love.
It seems I've activated some rare acessibility feature that I can't turn off. (Tried pulling battery.)
If I hold down the Alt or Shift keys and press another key (e.g. the "W") nothing happens - no character is typed. BUT if I press the Alt key and release it, the up/down arrow icon appears in the upper right of the screen. Then if I next push the W key I get a "1" and the icon disappears. The next keypress of any key gives its regular (letter) function.
The same behavior applies to the right and left shift keys too, except the CAPS icon appears in the upper right.
How do I turn this "feature" off?
Thanks!

I had the same problem in my BB 8100, i read this below, and it works to me too. The trackball seems to stay pressed or bad working so it makes the shift and alt not working. After this muy Alt and shift button returns to work correctly.
sorry, I´m not so good english writer.
Re: Alt Key mysteriously changed function
Options
11-04-2008 09:08 AM
I popped off the ring around the track-ball with a screw driver and cleaned the sensors. I also depressed the sensor on the circuitboard of the device with a metal tipped pen and things started working fine again. Rebooting and cleaning the track-ball had not helped until I manually pressed the circuitboard at which point everything returned to normal including track-ball clicking and having to press the Alt-key once every time I needed to use a number.
hope that helps.
- The Alaskan

Closing lid to suspend and then resuming causes capslock and shift key failures

When I close the lid of my NB205, the computer enters hibernate. When I open the lid and press the power key to resume, the computer starts back up but the caps lock key light is on. The keyboard responds the same as if the caps lock were on and the shift key were depressed at the same time. Typing any letter results in a lower case. Typing on the upper row of numbers produces the symbols (same as when shift key is depressed). Also, my bluetooth mouse is not functional but the cursor can be moved using the keypad.
By pressing the caps lock key a couple of times I can get the caps lock key light to go off. Then the keyboard still functions like the shift key is depressed - producing capital letters plus symbols for the upper row. I have to press the shift key a couple of times to fix that and then press Fn+F8 to restore bluetooth to get the computer to work correctly. I tried changing the lid suspend action to Standby in lieu of Hibernate but the result was the same. I do not have these problems when resuming from hibernate or standby if I enter them using the start/shutdown commands.
The computer worked fine for the first two months before this began. I have tried scanning with McAfee virus scanner and have restored the system to a restore point well before the problems began but nothing helps. Does anyone have any ideas I can try before I return this under the warranty?

VPN-User,
Ok - I see the list of issues and will ensure our X300 specialist takes a look at it.
Please do understand that while you have put together a very coherent list, I try to ensure priority to threads in which multiple customers are focused on a single issue, as we deliver the most benefit to the community in working on those. This forum is primarly a peer to peer discussion forum rather than a Lenovo chat / tech support where we try to solve each and every issue put forth.
Individuals with a long list of issues on a particular machine may find benefit from either contacting technical support and working through their list, or publishing it as you have done and wait for other users of the same system to share their experiences.
Thanks for your patience
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Save for the web - Colors and Shift key

Hi Everyone,
With CS3 and Save for the Web, while saving a transparent image using GIF, you could use the Eyedropper Tool (i) and hold Shift key to select multiple colors at a time ON the image itself.
Trying this in CS4 and it doesn't look like it's working. Anything changed? No I have to select the colors one at a time and this is painfull when you're on 256 different colors.
Thanks!

It would appear this functionality is no longer available. Shift clicking on the swatches is, though that doesnt help much here.

CTRL, ALT and SHIFT keys are sticking (not physically)

I am having a problem with the T-61p I have been using for 2 years now.
About once every 2 days Windows thinks that either the CTRL, the ALT or the SHIFT key is held down. I only notice this when my mouse's left click or my arrow keys starts behaving funny (like opening dialogs when clicking on icons or highlighting text on a page in MS Word) instead of moving the cursor as they should.
When this starts happening, pressing the CTRL, ALT and SHIFT buttons causes the strange behavior to stop.
None of the keys are physically stuck down. I am using an external keyboard with my laptop closed and docked. I have tried switching keyboards, and I get the same results with brand new Logitech keyboards.
What could this be? Has anyone seen this problem before?
Your help is much appreciated.

Welcome to the forum!
It sounds like you've inadvertently turned on the Sticky Keys accessibility feature. Since you didn't mention which operating system you're using, I can't tell you how to turn it off. Trying searching for Sticky Keys in Help in the Start button menu.
Hope this helps!
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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

SelectionChange for enter and backspace keys

Hello all,
Our VSTO addin needs to know the current selection so we can sync our taskpane with current selection. We are using the SelectionChanged event to register our taskpane synch routine. The problem is that this event doesn't fire on Enter or backspace key.
We are specifically interested in the scenarios where the Enter/backspace results in a paragraph change(para add on enter and paragraph remove on backspace of the last character in a para). It seems like a bug to me that SelectionChange wont
fire on backspace when the delete key does fires it.
Is there any other workaround to detect this paragraph change state?

Hi,
>> I am not interested in a cursor change but rather a paragraph change which would indicate a change from one para to next.
The current object model does not have an event to be triggered when changing the content.
If you want to detect the paragraph changing, we could also use a global Timer to detect the paragraph changing of the active document.
>> Multiple documents - i would have to suspend/reactivate my timer on Activate/Deactivate events
>> Multiple windows of the same document - If i have the same document open in multiple windows, split window, new window etc, how would this timer work?
Here is the sample code for your reference:
using System.Collections.Generic;
using Word = Microsoft.Office.Interop.Word;
using System.Timers;
using System.Runtime.InteropServices;
namespace WordSelectionChangeIssue
public partial class ThisAddIn
private Timer addInTimer { get; set; }
private Dictionary<string, int> ParagraphCountDict { get; set; }
private void ThisAddIn_Startup(object sender, System.EventArgs e)
addInTimer = new System.Timers.Timer();
ParagraphCountDict = new Dictionary<string, int>();
addInTimer.Interval = 1000;
addInTimer.Elapsed += TimerElapsedHandler;
addInTimer.Start();
private void BindToChange(Word.Document document)
ParagraphCountDict.Add(document.Name, document.Paragraphs.Count);
private void TimerElapsedHandler(object sender, ElapsedEventArgs e)
if(Application.Documents.Count == 0)
return;
try
var activeDocument = Application.ActiveDocument;
if (!ParagraphCountDict.ContainsKey(activeDocument.Name))
BindToChange(activeDocument);
var previousParagraphsCount = ParagraphCountDict[activeDocument.Name];
var count = activeDocument.Paragraphs.Count;
if (previousParagraphsCount != count)
ParagraphCountDict[activeDocument.Name] = count;
// trigger event
ParagraphChangeHanlder(activeDocument);
}catch(COMException comEx)
private void ParagraphChangeHanlder(Word.Document document)
System.Windows.Forms.MessageBox.Show("Paragraph Changed!");
private void ThisAddIn_Shutdown(object sender, System.EventArgs e)
addInTimer.Stop();
#region VSTO generated code
/// <summary>
/// Required method for Designer support - do not modify
/// the contents of this method with the code editor.
/// </summary>
private void InternalStartup()
this.Startup += new System.EventHandler(ThisAddIn_Startup);
this.Shutdown += new System.EventHandler(ThisAddIn_Shutdown);
#endregion
Regards,
Jeffrey
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Enter and shift keys

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