Enter the valid user name and password to login into the workspace

Dear Reader,
As we are working on System 9.2.0, the problem we are facing are as we log into Workspace we get a error "PLEASE ENTER THE VALID USERNAME AND PASSWORD TO LOGIN TO THE SYSTEM"; and the moment we access FR studio another error message pops up which says "COULD NOT CONNECT TO GSM SERVER HYPERION:1800" we have installed Hyperion BI/UI within the same folder and configured with same repository, Every service is successfully installed and configured, in the shared services we are able to see the BI+ node and we also have tried configuring the shared services and BI/UI , twice or thrice. Kindly suggest the solution for the same.

Hi Vikram,
Check whether your FR service is started and you database is up and running.
Regards,

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