Entered iTunes card and loaded it then lost my card don't have the pin how can I get my credit?

Loaded a iTunes card and now it is asking for my pin and I threw the card away thinking that since I had loaded it I didn't need it anymore how do I retrieve it?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. (Use your Ctrl-V keyboard shortcut to paste.)

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HT4865 I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help

I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help

You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so.

I won Lightroom 1.0 a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

I won Lightroom 1.0 as a door prize a few years ago at an Adobe clinic in Fremont. I have since misplaced the original disk and cannot get the program to open. It wants a serial number and I don't have one. How can I get the serial number so I can use the software?

Thanks for replying, Jim. I wasn't planning to use it for raw images. I shoot film, black and white, and have many negatives I want to print. I am unfamiliar with the upgrades in Lightroom. I wasn't unhappy with the version I have. It was useful for my purposes.
Because it was a few years ago, I don't remember if I registered the product. I was able to login to my account. But could not find a path to communicate with Adobe. I will keep trying.
Ken

HT4061 I have lost my iphone and dont have the box, how can I get the IMEI number?

I have lost my iphone and dont have the box. Can I get its IMEI number? From itunes, icloud or any other way? Please help!

http://support.apple.com/kb/ht4061

I had iPhoto on my Macbook when I bought it, but I had to replace my hard drive, reloaded now Leopard and now don't have iPhoto. How can I get it without having to pay for it again?

I had to replace my hard drive and load Snow Leopard, but iPhoto is not there. How can I get iPhoto without having to pay for it.

The iLife that came with your MacBook is on the #2 gray disk that came with the MacBook.
The App Store version of iLife ‘11 programs will only work with 10.7 or 10.8. You can get the iLife ’11 DVD which will run on 10.6 on eBay or Amazon.com fairly cheap.
http://www.ebay.com/sch/i.html?_odkw=apple+ilife+11&LH_Auction=1&LH_BIN=1&_sop=1 2&_osacat=0&_from=R40&_trkparms=72%253A1234%257C66%253A2%257C65%253A12%257C39%25 3A1&LH_PrefLoc=1&_sc=1&_trksid=p2045573.m570.l2632.R2&_nkw=apple+ilife+11&_sacat =18793
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?s=so ftware&ie=UTF8&qid=1376932206&sr=1-1&keywords=ilife+%2711

HT201272 I have purchased six seasons of Dexter and two seasons of Revenge. When I go into "Quick Links" through the iTunes Store and click on "Purchased", only two episodes of Revenge are shown. How can I get the rest of my episodes to show up??

Why aren't my previous purchases showing when I click "Quick Links", then "Purchased" in the iTunes Store??

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

App Mgr tells me Premiere Pro is update and I don't have it. How can I get it?

I uninstalled the trial version of premiere when the trial expired, before I subcribed to the cloud. Now the application mge tells me I'm up to date. How can I download premiere pro?

You can find information on how to install applications at http://forums.adobe.com/message/4396277#4396277?tstart=0. If you still have Premiere Pro installed you can choose the option to License this Software and enter the Adobe ID tied to your subscription.

After going through the process for an upgrade, we completely lost Mozilla. We get a message saying that we don't have permissions. How can I get the previous version back on my computer?

My husband received a message saying that there was an upgrade for FF Mozilla, so he proceeded to upgrade. After doing so he received a message saying we didn't have permissions. I took the laptop to the Geeks at Best Buy and was told that it was a software issue. We just want to get back to our previous version but can't do that either.

Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_backup

HT1657 I rented a movie but had to interrupt the download as I was not near a Wi-Fi hot spot for a period of time. I boarded a plane and then could not watch the movie. Can I get a credit for the rental since I was not able to watch it?

I was downloading a rented movie but could not finish the download before I had to board a plane. I went to play the movie on the plane but received an error message and could not watch it. I was charged for the rental. Can I get a credit?

Personally I would raise the problem with iTunes Store Support via:
https://expresslane.apple.com
You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer.

I lost my 50$ unused iTunes card but I have the receipt with the serial number. Is there anything apple will do?

I lost my 50$ unused iTunes card, but I have the receipt with the serial number. Is there anything apple will do ?

Contact iTunes Customer Support and ask them.

I lost my $20 itunes card but still have receipt of purchase Can i still redeem it??

I lost my $20 itunes card but still have receipt of purchase Can i still redeem it?

You can ask, but there's almost certainly nothing they will be able to do for you. Gift cards, from any retailer, are almost always treated like cash and hence cannot be replaced if you lose them. Apple's terms say:
Neither Issuer nor Apple is responsible for lost or stolen Gift Certificates, iTunes Cards, Content Codes, or Allowances.
Sorry, but you're probably out of luck.
Regards.

I got a new lenovo desktop windows 8.1,installed itunes and synced my ihone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to ap

i got a new lenovo desktop windows 8.1,installed itunes and synced my iphone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to appear in the main library and sync properly
thanks
john

Check the songs are really not in the Music section of the library by clicking the magnifying glass in the search box and unticking Search Entire Library if it is ticked, then typing in the name of the album. If the tracks still don't show try closing iTunes and deleting a hidden file called sentinel from inside your iTunes folder. This should make iTunes run an integrity check on the database when you start it again. Make sure the tracks are checked before you try syncing again.
tt2

I redirected iTunes to an external drive and moved my iTunes library and folder, but my hard drive is still low on space. How can I be sure that my music is all on the external HD ONLY, especially with the new iCloud technology?

I redirected iTunes to an external drive and moved my iTunes library and folder, but my hard drive is still low on space. How can I be sure that my music is all on the external HD ONLY, especially with the new iCloud technology? It doesn't look like I created any more space by doing this, AND I totally lost all my iTunes playlists. I'm not sure if because I added old library materials manually if this messed up my playlists, or if the new location is just not reading my moved library. In any case, I followed step by step instructions and found a few holes and thought I'd just "figure it out" but I guess I'm not as smart as I thought since I'm still scratching my head many hours later.
Thanks for any support ;-)
Eaglerocker

Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder.
If this is to a new computer and you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.

I had to restore my iPhone and lost a lot of music!!! How can I get it back?! No cloud appears next to the songs, just buy!

I had to restore my iPhone and lost a lot of music!!! How can I get it back?! No cloud appears next to the songs, just buy!

You should be storing everything on your computer and you should always backup your computer. Have you failed to do these things?
If so, not good, then you can redownload some iTunes purchases in some countries. Open iTunes store, click Purchased under Quick links

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

I purchased an ablum thru itunes on my phone and it says i purchased the songs on itunes but when i go on my music it says i have to repurchase all the songs how can i get the songs with out havin to pay again

Whether you can redownload music depends upon what country that you in. If you are using your computer's iTunes then does music show in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (on your phone you might be able to redownload media via the Purchased tab in the iTunes store app) ? If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
If you aren't in a country when you can redownload music and it's still on your phone then you should be able to copy it over from the phone via File > Devices > Transfer Purchases.

Entered iTunes card and loaded it then lost my card don't have the pin how can I get my credit?

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