Enterprise Activation stops @ 98% on Pearl 8110
Hi all,
Just been trying to activate a Pearl 8110 after a security wipe. Eveyrthing flys through the setup wiz and then the enterprise activation, execept that when it reaches 98% and is initialising the address book it just hangs there. This is the third time I've tried to activate the handset this week. When it was first issued it activated with no problems.
Anyone care to share their thoughts on this?
TIA
Rob.
Hi and Welcome to the Forums!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
KB03577 How to resend service books to BlackBerry smartphones from the BlackBerry Enterprise Server
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If that still fails, then I'd also contact my carrier to ensure that the BB is fully activated on their network and that it has the proper plan from them to enable BES to function through their network.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unless you are on corporate/BES, then anything to do with Enterprise is something you should be avoiding entirely. Plus, that screen has to do with email, not BBM. So I'm quite lost as well, since you have multiple different topics all jumbled together there.
What I'd suggest you do is first contact your mobile service provider and ensure a two things:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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I have just brought a pearl 8110 yesterday and have been installing software on it like Google maps, Google mail, etc but the problem is certain programs won't launch (Google maps) freezes blackberry. Also none of the applications seem to connect to the Internet? So when installing an application what am i doing wrong because none of them seem to connect to the Internet! I am on T-Mobile UK and also my MMS messaging does not seem to be working either?
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RockyukYou need to provide your carriers APN settings to make that software’s work.
Go to Options -> Advances options -> TCP -> put your carriers APN and user name/password. You can collect this info from your carrier support or web site.
tanzim
If your query is resolved then please click on “Accept as Solution”
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Hello, I'm wondering if anybody could help me.. I just got a curve 8520 , brought brand new from the Orange shop in Spain.. as I currently am living here.. I'm on contract, 32 Euro a month for unlimited internet, and free calls.. but I cannot seem to get my email set up, it only gives me the one option, but I heard that there should be 2.. but its saying I need a enterprise activation code.. & also my blackberry messenger is not working.. I don't know whether I have to have my email setup for this.. My mobile internet is working fine.. although my wifi does not have a green tick on it, but I can login through the wifi hotspot log in! Serious problems.. Please can anybody help!
dan10 wrote:
Hello, I'm wondering if anybody could help me.. I just got a curve 8520 , brought brand new from the Orange shop in Spain.. as I currently am living here.. I'm on contract, 32 Euro a month for unlimited internet, and free calls.. but I cannot seem to get my email set up, it only gives me the one option, but I heard that there should be 2.. but its saying I need a enterprise activation code.. & also my blackberry messenger is not working.. I don't know whether I have to have my email setup for this.. My mobile internet is working fine.. although my wifi does not have a green tick on it, but I can login through the wifi hotspot log in! Serious problems.. Please can anybody help!
Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
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I suggest you contact directly the instaphoto developer, they will confirm if this is possible.
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