Enterprise Activation stops @ 98% on Pearl 8110

Hi all,
Just been trying to activate a Pearl 8110 after a security wipe. Eveyrthing flys through the setup wiz and then the enterprise activation, execept that when it reaches 98% and is initialising the address book it just hangs there. This is the third time I've tried to activate the handset this week. When it was first issued it activated with no problems.
Anyone care to share their thoughts on this?
TIA
Rob. 

Hi and Welcome to the Forums!
I suggest the following steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
KB03577 How to resend service books to BlackBerry smartphones from the BlackBerry Enterprise Server
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If that still fails, then I'd also contact my carrier to ensure that the BB is fully activated on their network and that it has the proper plan from them to enable BES to function through their network.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Help!! please email setup requesting enterprise activation after factory reset

    after i did a factory reset i notice my email set up is requesting enterprise activation email and password i don't have either so now my email setup can't work unless i do it and my native browser won't connect and blackberry protect won't work. i registered the blackberry thru hosting and i got your blackberry is registered but i can't get the other apps to work since i need the enterprise activation.

    i got the phone from ebay so i don't know if it's on BES and as far as a blackberry data plan i have verizon prepaid and i activated the phone thru them with no problem and i signed up for BIS with no issues but i don't remember the password to get the service books sent to my phone. the phone just stop working a couple of days ago i have had it since october with no issues until now. the first thing i notice was i stopped getting email and it said my service was blocked so i did a battery pull that didn't work. then i did a security swipe and now i can't access the email setup or the browser and it says that i don't have a data plan needed to use it which i don't get since i have had no problems since october. i was told on by someone that maybe i was over my data but i just looked and saw i wasn't and it rolled back since i paid on the 24. this is like the 3rd incident since switching from post paid to prepaid it is making me want to switch carriers

  • Media Sync cannot access photos in internal memory of Pearl 8110

    Hey,
    I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
    1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
    2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
    Thanks a bunch,
    Carmine

    carmine_dichiara wrote:
    2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
    Hi carmine_dichiara:
    We currently can’t pull pictures from the internal memory of a 8110.
    If you get a microSD card and save the pictures to that location, it will work properly.
    (It won’t automatically move already taken pictures to the microSD card)
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • Enterprise activation code

    Can any body help i bought an unlocked curve 8520 from a friend and i cant use bbm or the app world i dont seem to have an enterprise activation code where can i get one im lost

    Hello,
    Unless you are on corporate/BES, then anything to do with Enterprise is something you should be avoiding entirely. Plus, that screen has to do with email, not BBM. So I'm quite lost as well, since you have multiple different topics all jumbled together there.
    What I'd suggest you do is first contact your mobile service provider and ensure a two things:
    1) That your specific BB model number is specifically and fully supported on their network for all BB-proprietary services...if it's not, then you likely should just stop and re-think what you are attempting to do.
    2) If your BB model number is fully supported, ensure that you are subscribed, from your carrier, to a data plan that is adequate to enable the various services you desire to use. All BB services are delivered as part of a service plan from the carrier...so you must subscribe to the services in order to use them.
    See how that goes and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Whatsapp for my BB pearl 8110

    Hi I have a BB pearl 8110 and i want to get whatsapp in it. i know that whatsapp requires os 4.5 and above. what should i do to get whatsapp on my phone?? plz help...

    hey bolder.  i have the same problem and did the same thing searched for hours on blackberry parts suupply centers trying to find the SD Card metal clip to no avail.  my suggestion is what i did was go to ebay and just type in blackberry pearl 8100 phones and there are a ton of them in there that have waterdamage, brokenor cracked screen, missing backs ect. the bids start at 99 cents with shippig 6-8 bucks. in fact i am bidding on 2 of them now that are active still and hoping i win 2.  i actually saw one that sold 4 43.30 AND $6.95 SHIPPING. I FIGURE IF I GOT TO PAY 10  BUCKS TO GET ONE ITS WORTH THE HASSEL..  give that a try, and ill be back in aminute and give u a website that has a vidieo that shows the complete disassebling of the 8100 pearl.  hope this helps everone else having same prob
    GL  littlebit2454

  • Pearl 8110 will not sync with Outlook Calendar

    I have a Blackberry Pearl 8110, and I upgraded the Desktop Manager, then it quit syncing with outlook calendar.  It does sync with noes, memos, addresses, but no calendar.  when the sync is getting to the calendar it says "please wait" then just kicks me out.  No error message in the log, nothing.  I even retrograded back to 4.7.0.17, but no changed.  Here is what else I have:
    Blackberry 4.5.0 Core Applications 4.5.0
    Blackberry 4.5.0 System Software Properties
    Blackberry MDS runtime Properties 4.5.0.20
    The calendar is the big thing for me.  Any Ideas??
    Thanks

    I just wanted to let you know that I'm having the same problem with my 8120 and it started on the 18th.  I spent 3 hours, 39 minutes, and 42 seconds on the phone with BB support yesterday with no luck and we tried every trick they could think of.  I'll certainly let you know if I find any information since I too can't live without my calendar. 

  • For OS X: Whenever I have internet access my disk is running continuously for a period of time without any activity on my part.  When I close internet access the disk activity stops.  Who is fishing for data?

    For OS X v5 or 6: Whenever I have internet access my disk is running continuously for a period of time without any activity on my part.  When I close internet access the disk activity stops.  Who is fishing for data?

    Thanks for your reply.  I don't use itunes so that couldn't be it.  Reading about Little Snitch and Hands Off, however,  educated me about the data harvesting in many apps and that when buying from the AppStore one will more likely get Apps with benign data harvesting.

  • Satelitte P200-1BA - Internet browser activity stops

    Hello,
    I have a big problem with internet activity on WLAN connection.
    Configuration:
    Comp: Satelitte P200-1BA .
    System: Vista Home Premium OEM with SP1 and last upgrades.
    Internet Browsers: Mozilla Firefox, IE, Safari.
    Router: FRITZ Box 7050.
    Communicators: Skype, Gadu-gadu
    Problem description:
    After system booting - WLAN internet connection start automaticaly in next step commumicators are starting.
    When I open any of my internet browsers - I can work with this browser only 5-20 min. After this time my browser activity stops.
    I can't use any other browser - web pages are not loading. But - commmunicator Gadu-Gadu - still works properly.
    I can start & stop communicator activity many time - and communicator still is OK.
    But not browser - browser is hanging up.
    I have to system reboot - this is the only way I can using again my browser and see any www pages.
    I know that:
    - i've tested dns - writtening IP in adres field in browser - does'nt work
    - there are different ports 80-browsers, 8080(?) communicator - maybe vista blocks any ports?
    - in command mode - adres pinging - without problems
    - in command mode ipconfig /renew - without effects
    - different toshiba - with windows XP - works properly and correctly
    - mail program (outlook) is working properly
    - after vista reinstallation - problem is back
    Please, help.

    Hi
    You are using the WLan but did you notice the same using the LAN?
    According to your posting the chat applications like gadu-gadu and Skype are automatically loading in the OS background.
    In your case I would test if the IE and other internet browsers would hang without usig and loading gadu gadu and Skype.
    Furthermore if this issue appears only using the WLan then you should update the WLan driver and should also check if the BIOS is up to date.
    Sorry for this frugal proposal but as you probably know, its not really easy to say what causes this strange issue
    Greets

  • Blackberry Bold 9900 / Enterprise Activation

    Thank you in advance for your help with this matter.
    I have purchased the Blackberry bold 9900 smart phone couple of days ago.
    Not an expert myself but expected better from our own IT Dept…seems that they need help themselves.
    Not certain how to find enterprise activation icon on blackberry 9900 bold.  Usually this is what I do:
    Options>>device>>advanced System Setting>>Enterprise setting.
    For some odd reason…enterprise setting is not there.  It is not also under set up…just the web based emails setting.
    I have tried the wipe out but nothing changed.
    Would be grateful if someone could be kind please to tell me what to do.
    Thanks so much for your time.

    You can dowload the Enterprise activation App from the below link, but make sure that the your number has the proper data plan, and the device registered  with your carrier.
    http://appworld.blackberry.com/webstore/content/33609/
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.

  • Enterprise Activation Option not Present

    I am trying to get my blackberry working.  I do not have the Enterprise Activation option present -- either as an icon or under options --> Advanced Options.
    I have read the KBs and can't find the solution.
    Please help.
    I have the password for the server, but can't activate it on my phone.
    ps.  I previously had this device setup for redirector.
    Thanks!!

    please call you service provider and make sure you have enterprise plan set up for your BB and then take batt out and put it back in and go to Options-advanced options-host rotuing table and push menu and choose register now.
    Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

  • Cannot Enterprise Activation - Desktop manager 5.0.1

    Hi,
    I want to perfomr wired enterprise activation of my BB device on lab setup,
    Things I do not have
    I donot haveGSM/Edge  Blackberry plan and not register with any service provider
    Since I'm testing BB in my test lab, my exchange is confined to test lab environment and do not have public dns entry like MX record and cannot route emails from internet
    Thing I have,
    VMWare - Exchange Server 2003 Sp2 on IWndows Server 2003 R2 SP2 , Domain controller, BES Express 5.0.2 ( 2 free license), XP client with Desktop manager 5.0.1
    One BB device for testing.
    Internet connection to BES Infrastructure ( resolve - ca.srp.blackberry.com - PASSED)
    Question,
    1. With the above setup can I perform the wired  Enterprise activation(EA) using Desktop manager 5.0.1?
    I'm unable to perform EA using desktop manager 5.0.1
    Appreciate your response,

    HI Jamead1981,
    Please refer teh link - http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB21124
    This link says you can either directly attach the BB device to BES and perform the enterprise activation. Hence BB plan would be necessary if wireless activation is performed. For wired , you can attach the device to BES server and perform activation.

  • Blackberry Enterprise Activation for Nokia devices

    Hello,
    My company's policy for the activation of BlackBerry devices is to go through wireless Enterprise Activation.
    This option does not seem to be available in the BlackBerry setup screens of the Nokia E70.
    1. Does anyone know if Enterprise Activation is supposed to be available on Nokia devices?
    2. If not, what should be done by our IT administrator (on either BES or Exchange) to allow the activation via the BlackBerry Connect Desktop application to work?
    Regards,
    Yata

    You can most certaily connect your E61-1 to a BES server as long as you use the Blackberry connect desktop application and PC suite together on the computer that has the MS-exchange e-mail accout setup on it in outlook. We have our onw Blackberry server and I have set it up on an E61 for a staff member with no problems at all using the software mentioned before.Message Edited by serenity on 06-Feb-2007
    08:08 PM
    iPhone 5 32GB
    MacBook Pro Retina 15" Mac OS X Mountain Lion 10.8.4

  • Pearl 8110 Problems

    Hi Everyone,
    I have just brought a pearl 8110 yesterday and have been installing software on it like Google maps, Google mail, etc but the problem is certain programs won't launch (Google maps) freezes blackberry. Also none of the applications seem to connect to the Internet? So when installing an application what am i doing wrong because none of them seem to connect to the Internet! I am on T-Mobile UK and also my MMS messaging does not seem to be working either?
    Thanks
    Rockyuk 

    You need to provide your carriers APN settings to make that software’s work.
    Go to Options -> Advances options -> TCP -> put your carriers APN and user name/password. You can collect this info from your carrier support or web site.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Enterprise Activation

    Hello, I'm wondering if anybody could help me.. I just got a curve 8520 , brought brand new from the Orange shop in Spain.. as I currently am living here.. I'm on contract, 32 Euro a month for unlimited internet, and free calls.. but I cannot seem to get my email set up, it only gives me the one option, but I heard that there should be 2.. but its saying I need a enterprise activation code.. & also my blackberry messenger is not working.. I don't know whether I have to have my email setup for this.. My mobile internet is working fine.. although my wifi does not have a green tick on it, but I can login through the wifi hotspot log in! Serious problems.. Please can anybody help!

    dan10 wrote:
    Hello, I'm wondering if anybody could help me.. I just got a curve 8520 , brought brand new from the Orange shop in Spain.. as I currently am living here.. I'm on contract, 32 Euro a month for unlimited internet, and free calls.. but I cannot seem to get my email set up, it only gives me the one option, but I heard that there should be 2.. but its saying I need a enterprise activation code.. & also my blackberry messenger is not working.. I don't know whether I have to have my email setup for this.. My mobile internet is working fine.. although my wifi does not have a green tick on it, but I can login through the wifi hotspot log in! Serious problems.. Please can anybody help!
    Hi and Welcome to the Forums!
    To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How to download the instaphoto app for pearl 8110 w/o mobile internet?

    I would like to purchase and download the new instaphoto application for a blackberry pearl 8110 but i do not have mobile internet at the moment. & when I tried to purchase it it required for me to have the radio on but like I said, there's no internet. Is there a way i can still purchase/download the app and import it to my bb using the blackberry desktop manager/software? PLEASE HELP. thanks

    hello,
    I suggest you contact directly the instaphoto developer, they will confirm if this is possible.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Maybe you are looking for