Enterprise manager Oracle Agent Unreachable

Hello,
I have done a fresh install of Oracle 11Gr2 and everything was working fine. I imported a database.
When i connect trought the EM the Oracle Agent status is: unreachable.
But everything is working fine, i can connect to the database, i can use the EM, make changes, updates, everything.
I can't figure out what could be wrong, i already tryed to change the agent password, but the error remains.

Did you check the agent through GC Setup page (top right corner on any GC page, then click Agents)? Does it say anything there?
You can always try:
1. Stop the agent
2. Do a clearstate (emctl clearstate agent)
3. Clean the upload and state directories from agent home ($AGENT_HOME/sysman/emd/upload/ and $AGENT_HOME/sysman/emd/state/), remove these files too:
$AGENT_HOME/sysman/emd/lastupld.xml
$AGENT_HOME/sysman/emd/agntstmp.txt
$AGENT_HOME/sysman/emd/blackouts.xml
$AGENT_HOME/sysman/emd/protocol.ini
4. Secure the agent and start it again.

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That worked just fine. However, we started getting an "account locked" error when the Enterprise Manager started. And the result is the same as you described. The account is not locked by any means. If you ignore what you see on the screen about an error, you can go on and administer the database just fine. It's just when you get back to the home screen, it tells you that your account is locked and you are not in touch with the instance.
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Deploying Enterprise Manager 12c Agent on Win2003 32bit Failed

When Deploying Enterprise Manger 12c Agent Silent Mode fail with:
C:\Adm\12.1.0.2.0_AgentCore_912>agentDeploy.bat AGENT_BASE_DIR=D:\oracle\ora12c
RESPONSE_FILE=C:\Adm\12.1.0.2.0_AgentCore_912\agent.rsp
C:\Adm\12.1.0.2.0_AgentCore_912
Present working directory:C:\Adm\12.1.0.2.0_AgentCore_912
Archive location:C:\Adm\12.1.0.2.0_AgentCore_912 directory
AGENT_BASE_DIR
AGENT_BASE_DIR
D:\oracle\ora12c
Agent base directory:D:\oracle\ora12c
D:\oracle\ora12c
RESPONSE_FILE
C:\Adm\12.1.0.2.0_AgentCore_912\agent.rsp
Agent base directory:D:\oracle\ora12c
OMS Host:
Agent image loc : "C:\Adm\12.1.0.2.0_AgentCore_912"
D:\oracle\ora12c configonlyfalse
Reading the properties file: "C:\Adm\12.1.0.2.0_AgentCore_912"\agentimage.proper
ties
1 file(s) copied.
This is the version 12.1.0.2.0
This is the type core
This is the aru id 912
"Validating the OMS_HOST & EM_UPLOAD_PORT"
"D:\oracle\ora12c\core\12.1.0.2.0"
"Executing command : D:\oracle\ora12c\core\12.1.0.2.0\jdk\bin\java -classpath D:
\oracle\ora12c\core\12.1.0.2.0\jlib\agentInstaller.jar:D:\oracle\ora12c\core\12.
1.0.2.0\oui\jlib\OraInstaller.jar oracle.sysman.agent.installer.AgentInstaller D
:\oracle\ora12c\core\12.1.0.2.0 "C:\Adm\12.1.0.2.0_AgentCore_912" D:\oracle\ora1
2c -prereq"
Validating oms host & port with url: http://suarbuxorat02:4889/empbs/genwallet
Validating oms host & port with url: https://suarbuxorat02:4889/empbs/genwallet
Return status:0
"C:\Adm\12.1.0.2.0_AgentCore_912"\12.1.0.2.0_PluginsOneoffs_912.zip
"Executing command : D:\oracle\ora12c\core\12.1.0.2.0\jdk\bin\java -classpath D:
\oracle\ora12c\core\12.1.0.2.0\jlib\OraInstaller.jar:D:\oracle\ora12c\core\12.1.
0.2.0\sysman\jlib\emInstaller.jar:D:\oracle\ora12c\core\12.1.0.2.0\jlib\xmlparse
rv2.jar:D:\oracle\ora12c\core\12.1.0.2.0\jlib\srvm.jar:D:\oracle\ora12c\core\12.
1.0.2.0\jlib\emCfg.jar:D:\oracle\ora12c\core\12.1.0.2.0\sysman\jlib\agentInstall
er.jar oracle.sysman.agent.installer.AgentInstaller D:\oracle\ora12c\core\12.1.0
.2.0"
Executing agent install prereqs...
Executing command: D:\oracle\ora12c\core\12.1.0.2.0\oui\bin\setup.exe -ignoreSys
Prereqs -prereqchecker -silent -ignoreSysPrereqs -waitForCompletion -prereqlogl
oc D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy -entryPoint oracle.s
ysman.top.agent_Complete -detailedExitCodes PREREQ_CONFIG_LOCATION=D:\oracle\ora
12c\core\12.1.0.2.0\prereqs -J-DORACLE_HOSTNAME=ssbuelpspc01 -J-DAGENT_PORT=387
2
Prereq Logs Location:D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy\pr
ereq<timestamp>.log
ERROR: Agent Install Prereqs failed
C:\Adm\12.1.0.2.0_AgentCore_912>
Then I check logs and says:
oracle.sysman.oii.oiil.OiilNativeException: KeyNotFound
     at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegGetNumValuew32(Native Method)
     at oracle.sysman.oii.oiix.OiixRegistryOps.RegGetNumValuew32(OiixRegistryOps.java:160)
     at oracle.sysman.oip.oipc.oipch.OipchWindowsSystemCreator.updateCPUInfo(OipchWindowsSystemCreator.java:100)
     at oracle.sysman.oip.oipc.oipch.OipchWindowsSystemCreator.createSystem(OipchWindowsSystemCreator.java:43)
     at oracle.sysman.oip.oipc.oipch.OipchSystemCreator.getSystem(OipchSystemCreator.java:133)
     at oracle.sysman.oip.oipc.oipch.OipchHostCreator.getSystem(OipchHostCreator.java:73)
     at oracle.sysman.oip.oipc.oipch.OipchHostCreator.build(OipchHostCreator.java:55)
     at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSourceImpl(OipckKnowledgeSourceFactory.java:239)
     at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSource(OipckKnowledgeSourceFactory.java:60)
     at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.loadKnowledgeSource(OipckKnowledgeSourceLibrary.java:160)
     at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.getKnowledgeSource(OipckKnowledgeSourceLibrary.java:79)
     at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.getKnowledgeSource(OipcrRulesEngine.java:611)
     at oracle.sysman.oip.oipc.oipcz.OipczOSChecks.checkCertifiedOSVersions(OipczOSChecks.java:79)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.executeRule(OipcrRulesEngine.java:325)
     at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executeCheck(OipcpPrereqChecker.java:581)
     at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.runChecks(OipcpPrereqChecker.java:536)
     at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executePrereqs(OipcpPrereqChecker.java:437)
     at oracle.sysman.oip.oipc.oipcc.OipccPreReqSession$1.run(OipccPreReqSession.java:408)
     at java.lang.Thread.run(Thread.java:662)
The port for agent upload unsecure is 4889 and secure is 4900.
Can you help me?
Regards!
Juan

FILE: prereq2013-05-03_11-09-05AM.log
INFO: Environment Variables:
INFO:      ORACLE_HOME =
INFO:      PATH = D:\oracle\ora81\bin;C:\Program Files\Oracle\jre\1.1.7\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\ctmag\Default\EXE\;C:\Program Files\Windows Imaging\
INFO:      CLASSPATH =
INFO: Username:ry08109a
INFO: Prerequisite Checker Version Version 11.1.0.9.0 Production
INFO: Execute Remode Nodes Flag Set To False,Not executing prereqsesssion
INFO: Starting Prerequisite checks : Fri May 03 11:09:06 GMT-03:00 2013
INFO: Checking CertifiedVersions_agent
     This is a prerequisite condition to test whether the Oracle software is certified on the current O/S or not.
INFO: Expected result: One of 5.0,5.1,6.0,6.1,5.2
Actual Result: 5.2
Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Checking AvailableInventorySpace
     Checks whether the Inventory Location has at least 100 MB of free disk space.
INFO: Value of invLoc is : C:\Program Files\Oracle\Inventory
INFO: Expected result: 100.0MB
Actual Result: 4984MB
Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Checking InventoryWritableCheck
     Checks whether you have permission to write to the central inventory on the system.
INFO: Value of invLoc is : C:\Program Files\Oracle\Inventory
INFO: Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Checking TZRegionCheck
     Checking whether the timezone installed in the machine is supported for the agent startup
INFO: Check complete. The overall result of this check is: Failed <<<<
INFO: --------------------------------------------------------------------------------
INFO: Checking PortCheck
     Checking for port availability and hostname validity.
INFO: Install area Control created with access level 1
INFO: Agent port from user passed port:3872
INFO: Expected result: 3872
Actual Result: Port 3872 passed is free and available for agent
Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Checking CheckHostName
     This is a prerequisite condition to test whether the host name where the installation will be done, is correct or not.
INFO: The value of domain name is
INFO: The value of full host name is ssbuelpspc01
INFO: Expected result: Should be a Valid Host Name.
Actual Result: ssbuelpspc01
Check complete. The overall result of this check is: Passed
INFO: --------------------------------------------------------------------------------
INFO: Prerequisite checks completed : Fri May 03 11:09:06 GMT-03:00 2013
FILE: agentDeploy_2013-05-03_11-09-05-AM.log
INFO: D:\oracle\ora12c\core\12.1.0.2.0
INFO: C:\Adm\12.1.0.2.0_AgentCore_912
INFO: D:\oracle\ora12c
INFO: AGENT_BASE_DIR=D:\oracle\ora12c
INFO: AGENT_BASE_DIR=D:\oracle\ora12c
INFO: RESPONSE_FILE=C:\Adm\12.1.0.2.0_AgentCore_912\agent.rsp
INFO: RESPONSEFILE_VERSION=2.2.1.0.0
INFO: #s_agentHomeName:<String>Customized Oracle home name for the agent home. Example: s_agentHomeName="agent12gR1"
INFO: OMS_HOST=suarbuxorat02
INFO: EM_UPLOAD_PORT=4889
INFO: AGENT_INSTANCE_HOME=D:/oracle/ora12c
INFO: AGENT_PORT=3872
INFO: b_startAgent=false
INFO: ORACLE_HOSTNAME=ssbuelpspc01
INFO: s_agentHomeName=agent12c
INFO: # s_agentServiceName = "Oracleagent12gAgent" ; default value
INFO: # s_agentServiceName = "GridAgent"      ; User specified value
INFO: #s_agentServiceName=""
INFO: EM_INSTALL_TYPE="AGENT"
INFO: RESPONSEFILE_VERSION=2.2.1.0.0
INFO: #s_agentHomeName:<String>Customized Oracle home name for the agent home. Example: s_agentHomeName="agent12gR1"
INFO: OMS_HOST=suarbuxorat02
INFO: EM_UPLOAD_PORT=4889
INFO: AGENT_INSTANCE_HOME=D:/oracle/ora12c
INFO: AGENT_PORT=3872
INFO: b_startAgent=false
INFO: ORACLE_HOSTNAME=ssbuelpspc01
INFO: s_agentHomeName=agent12c
INFO: # s_agentServiceName = "Oracleagent12gAgent" ; default value
INFO: # s_agentServiceName = "GridAgent"      ; User specified value
INFO: #s_agentServiceName=""
INFO: EM_INSTALL_TYPE="AGENT"
INFO: AGENT_BASE_DIR=D:/oracle/ora12c
INFO: AGENT_BASE_DIR=D:/oracle/ora12c
INFO: RESPONSE_FILE=C:\Adm\12.1.0.2.0_AgentCore_912\agent.rsp
INFO: Setting the system property ORACLE_HOSTNAME to:ssbuelpspc01
INFO: Inventory Location is not passed by the user or does not exist by default
INFO: Agent Base Directory is : D:\oracle\ora12c
INFO: Agent Home is : D:\oracle\ora12c\core\12.1.0.2.0
INFO: Sbin Home is : D:\oracle\ora12c\sbin
INFO: Logs Location is : D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy
INFO: Setting the system property ORACLE_HOSTNAME to :ssbuelpspc01
INFO: Executing command: D:\oracle\ora12c\core\12.1.0.2.0\oui\bin\setup.exe -ignoreSysPrereqs -prereqchecker -silent -ignoreSysPrereqs -waitForCompletion -prereqlogloc D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy -entryPoint oracle.sysman.top.agent_Complete -detailedExitCodes PREREQ_CONFIG_LOCATION=D:\oracle\ora12c\core\12.1.0.2.0\prereqs -J-DORACLE_HOSTNAME=ssbuelpspc01 -J-DAGENT_PORT=3872
INFO:
INFO: Oracle Prerequisite Checker version Version 11.1.0.9.0 Production
INFO: Copyright (C) 1999, 2012, Oracle. All rights reserved.
INFO:
INFO:
INFO: Starting execution of Prerequisites...
INFO: Total No of checks: 6
INFO:
INFO: Performing check for CertifiedVersions_agent
INFO: Is the software certified on the current operating system?
INFO: Expected result: One of 5.0,5.1,6.0,6.1,5.2
INFO: Actual Result: 5.2
INFO: Check complete. The overall result of this check is: Passed
INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for AvailableInventorySpace
INFO: Checking for sufficient disk space in the Inventory Location
INFO: Expected result: 100.0MB
INFO: Actual Result: 4984MB
INFO: Check complete. The overall result of this check is: Passed
INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for InventoryWritableCheck
INFO: Checking for write permissions on the inventory.
INFO: The invloc recieved from the CUSTOM_INVENTORY property is :null
INFO: Check complete. The overall result of this check is: Passed
INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for TZRegionCheck
INFO: Checking TimeZone settings...
INFO: Check complete. The overall result of this check is: Failed <<<<
INFO:
INFO:
INFO: Check complete: Failed <<<<
INFO: Problem: A supported timezone cannot be computed on the host. The agent will be installed with a default timezone value of GMT.
INFO: Recommendation: Either set the timezone in the environment and retry the installation OR Execute emctl resettz agent after installation and follow the instructions to change the timezone at the agent and the repository.
INFO:
INFO: ========================================================
INFO: Performing check for PortCheck
INFO: Checking for port availability and hostname validity...
INFO: Trying for host : sdbuetmspc01/10.1.8.214 and port : 3872
INFO: Trying for host : /127.0.0.1 and port : 3872
INFO: ** Agent Port Check completed successfully.**
INFO: Expected result: 3872
INFO: Actual Result: Port 3872 passed is free and available for agent
INFO: Check complete. The overall result of this check is: Passed
INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: Performing check for CheckHostName
INFO: Is the host name valid?
INFO: Expected result: Should be a Valid Host Name.
INFO: Actual Result: ssbuelpspc01
INFO: Check complete. The overall result of this check is: Passed
INFO:
INFO:
INFO: Check complete: Passed
INFO: ========================================================
INFO: PrereqChecks complete
INFO:
INFO: D:\oracle\ora12c\core\12.1.0.2.0\oui\bin\setup.exe -ignoreSysPrereqs -prereqchecker -silent -ignoreSysPrereqs -waitForCompletion -prereqlogloc D:\oracle\ora12c\core\12.1.0.2.0\cfgtoollogs\agentDeploy -entryPoint oracle.sysman.top.agent_Complete -detailedExitCodes PREREQ_CONFIG_LOCATION=D:\oracle\ora12c\core\12.1.0.2.0\prereqs -J-DORACLE_HOSTNAME=ssbuelpspc01 -J-DAGENT_PORT=3872 completed with status=2
SEVERE: ERROR: Agent Install Prereqs failed
SEVERE: ERROR: Agent Deployment Failed
Regards.-

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Hello,
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        at oracle.sysman.emctl.secure.agent.SecureAgentCmd.secureAgent(SecureAgentCmd.java:303)
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[26-09-2013 10:28:43] USERINFO ::Securing agent...   Failed.
It looks good until it tries to verify the certificate, anyone seen this before?

Have you configured the certificate for https upload as per section 2.3.9.2 of the following doc?
http://docs.oracle.com/cd/E24628_01/doc.121/e36415/sec_features.htm#CJACJDJJ
Regards,
- Loc

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Copyright (c) 1991, 2009, Oracle. All rights reserved.
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Uptime 0 days 0 hr. 2 min. 37 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Parameter File /opt/oracle/11g/network/admin/listener.ora
Listener Log File /opt/oracle/diag/tnslsnr/freds-server/listener/alert/log.xml
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=freds-server)(PORT=1521)))
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=freds-server)(PORT=8080))(Presentation=HTTP)(Session=RAW))
Services Summary...
Service "GWORCL.i-surname.co.uk" has 2 instance(s).
Instance "GWORCL", status UNKNOWN, has 1 handler(s) for this service...
Instance "GWORCL", status READY, has 1 handler(s) for this service...
Service "GWORCLXDB.i-status.co.uk" has 1 instance(s).
Instance "GWORCL", status READY, has 1 handler(s) for this service...
The command completed successfully
I suspect that this is not just an OEM issue.
see
Listener working but not working for Enterprise manager oracle 11gr2 Linux.
for configuration files
Edited by: Neill_R on Nov 27, 2012 11:51 AM

This was solved by : Osama_mustafa
in the general questions forum
emca -deconfig dbcontrol db -repos drop
emca -config dbcontrol db -repos create

9.0.2 Enterprise manager - An operation is in progress that prevents yours.

Hi we tried to deploy an application to a 9.0.2 j2ee + webcache version on 9iAS. It timedout and since then we've got the below message when trying to do anything with the enterprise manager:
oracle.sysman.emSDK.util.jdk.EMException: An operation is in progress that prevents your operation from completing at this time.
We've restarted the enterprise manager and also bounced the box, but still get the same problem.

This issue was fixed by issuing the command:
dcmctl resetFileTransaction -v

Export error from enterprise manager

Im getting this error when trying to do a table export from enterprise manager(oracle 10g statndard edition). There is a problem writing to the export files: ORA-39094: Parallel execution not supported in this database edition. I looked on line and places said to have parallelism to 1 but i think i already have that set.
Export Type Tables
Statistics type Estimate optimizer statistics when data is imported
Parallelism 1
Files to Export WRITABLE_DIRECTORY tables.DMP
Log File WRITABLE_DIRECTORY EXPDAT.LOG

Its trying to create a dump file, but file by that name already exists. Verify that name & path is correct.

Oracle Management Console 10g - Job Status - Suspended on Agent Unreachable

Recently we updated our RDMS from 10.2.0.1 to 10.2.0.4.0 PATCH 25.
Ever since we upgraded, we have had trouble with our RMAN backups. Now when a scheduled backup begins it never ends. Now whenever we schedule a job, from a backup to any simple system command, the status immediately returns "Suspended on Agent Unreachable".
We can start and stop the dbconsole successfully, and I can use the OEM to monitor the database, and make changes to that. However, I cannot run any scheduled database jobs through the OEM. However, I can run the rman jobs via the command line.
The database server, and the OEM console is on the save server. I am not running RAC. Everything database related is on this one server.
Here are the results for emctl status agent:
E:\oracle\product\10.2.0\db_1\BIN>emctl status agent
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
Agent Version     : 10.1.0.6.0
OMS Version       : 10.1.0.6.0
Protocol Version : 10.1.0.2.0
Agent Home        : E:\oracle\product\10.2.0\db_1\content.mydomain.com_ORCL
Agent binaries    : E:\oracle\product\10.2.0\db_1
Agent Process ID : 34372
Agent URL         : http://content.mydomain.com:3938/emd/main
Started at        : 2010-01-11 14:58:24
Started by user   : SYSTEM
Last Reload       : 2010-01-11 14:58:24
Last successful upload                       : (none)
Last attempted upload                        : (none)
Total Megabytes of XML files uploaded so far :     0.00
Number of XML files pending upload           :     5016
Size of XML files pending upload(MB)         :    42.77
Available disk space on upload filesystem    :    37.94%
Agent is Running and ReadyHere are the results for emctl status agent:
E:\oracle\product\10.2.0\db_1\BIN>emctl upload
Oracle Enterprise Manager 10g Database Control Release 10.2.0.4.0
Copyright (c) 1996, 2007 Oracle Corporation. All rights reserved.
EMD upload error: uploadXMLFiles skipped :: OMS version not checked yet..I think the EMD upload error may be the problem, but I'm unsure how to resolve this.
What do I need to do in order to resolve this issue?
If any more info would be useful, please let me know and I will post it immediately.
thanks.

Rondeyli,
Thanks, that was it. I followed your instructions, and was able to get the system to work. I had to alter the commands a bit to get them to work on my system, so here is what I did.
I performed the following steps:
1. Ran the following command:
        emctl stop dbconsole
2. deleted all files in $AGENT_HOME/sysman/emd/upload and $AGENT_HOME/sysman/emd/state
3. Ran the following command:
       emctl clearstate dbconsole
4. Ran the following command:
       emctl secure dbconsole
5. Ran the following command:
       emctl start dbconsoleThis got everything running for me.
thanks.

Oracle Enterprise Manager Agent deployment (Installation and Configuration) Error

Hello,
I am trying to create an agent on a linux server using Oracle Enterprise Manager 12.1.0.3. The user is created with root privilege on the server, by change /etc/sudoers entry username the same as the root entry. After that I tried to add host target by clicking Setup->Add Target->Add target Manually->Add Host Targets in the Oracle Enterprise Manager.
In the Add Target view: I clicked on add, then I entry host and platform information. After that I click next. Then I provided the Linux x86-64 : Installation Details for
Installation Base Directory, Instance Directory, Name Credential ... then click next. then click Deploy Agent.
In the Add Host Status view: stages Initialization and Remote Prerequisite Check successfully passed, but in the stage Agent Deployment, it failed in the Installation and Configuration phrase of the Agent Deployment stage.
The log content is shown below. There are numerous SEVERE Errors. But I don't have much experience in dealing with these type of problems. I thank you in advance for all the helps.
lf
WARNING: Validation of XML schema is disabled because AggregateDescriptions.xsd could not be found
INFO: Creating new CFM connection
INFO: Creating a new logger for oracle.sysman.top.agent
INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/oracle.sysman.top.agent.12_1_0_3_0.xml
INFO: Creating a new logger for OuiConfigVariables
INFO: Unmarshalling /users/ncgf/em_agent/core/12.1.0.3.0/inventory/ContentsXML/ConfigXML/OuiConfigVariables.1_0_0_0_0.xml
INFO: Aggregate Description oracle.sysman.top.agent:12.1.0.3.0:common successfully loaded
INFO: Aggregate Description OuiConfigVariables:1.0.0.0.0:common successfully loaded
INFO: Successfully returning from CfmFactory.connect()
INFO: Cfm.save() was called
INFO: Cfm.save(): 2 aggregate instances saved
INFO: oracle.sysman.top.agent:IAction.perform() was called on {Action state:configuration in CfmAggregateInstance: oracle.sysman.top.agent:12.1.0.3.0:common:family=CFM:oh=/users/ncgf/em_agent/core/12.1.0.3.0:label=1}
INFO: Framework waiting for Action to complete at 15:08:10.272
INFO: CfwProgressMonitor:actionProgress:About to perform Action=configuration Status=is running with ActionStep=0 stepIndex=0 microStep=0
WARNING: Skipping environment variable line: "}": oracle.sysman.emCfg.common.CfwException: A non-empty environment line must contain "=": }
WARNING: Failed to read environment variable file /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties: java.io.FileNotFoundException: /users/ncgf/em_agent/core/12.1.0.3.0/install/envVars.properties (No such file or directory)
INFO: oracle.sysman.top.agent:About to execute plug-in Agent Configuration Assistant
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant is running
INFO: oracle.sysman.top.agent:Internal PlugIn Class: oracle.sysman.agent.config.AgentConfiguration
INFO: oracle.sysman.top.agent:Classpath = /users/ncgf/em_agent/core/12.1.0.3.0/oui/jlib/srvm.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/agentConfig.jar:/users/ncgf/em_agent/core/12.1.0.3.0/jlib/emConfigInstall.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/emagentSDK.jar:/users/ncgf/em_agent/core/12.1.0.3.0/modules/oracle.http_client_11.1.1.jar:/users/ncgf/em_agent/core/12.1.0.3.0/sysman/jlib/log4j-core.jar
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration has been started
INFO: oracle.sysman.top.agent:Parametes passed to agent configuration are:
1.ORACLE_HOME=/users/ncgf/em_agent/core/12.1.0.3.0
2.AGENT_PORT=3872
3.ORACLE_HOSTNAME=nsn175-89.us.oracle.com
4.b_doDiscovery=false
5.AGENT_BASE_DIR=/users/ncgf/em_agent
6.AGENT_INSTANCE_HOME=/users/ncgf/em_agent/agent_inst
7.s_hostname=nsn175-89.us.oracle.com
8.OMS_HOST=nsn175-105.us.oracle.com
9.b_startAgent=false
10.b_secureAgent=true
11.b_chainedInstall=false
12.b_forceConfigure=false
13.EM_UPLOAD_PORT=4904
14.b_forceAgentDefaultPort=false
15.s_staticPorts=
16.PROPERTIES_FILE=
b_skipValidation=false
INFO: oracle.sysman.top.agent:Validating OMS_HOST and EM_UPLOAD_PORT
INFO: oracle.sysman.top.agent:Validating with http protocol ...
INFO: oracle.sysman.top.agent:URL framed is:http://nsn175-105.us.oracle.com:4904/empbs/genwallet
SEVERE: oracle.sysman.top.agent:Connection refusedUnexpected end of file from server
INFO: oracle.sysman.top.agent:Validating with https protocol ...
INFO: oracle.sysman.top.agent:URL framed is:https://nsn175-105.us.oracle.com:4904/empbs/genwallet
SEVERE: oracle.sysman.top.agent:The EM_UPLOAD_PORT passed is a secure port. Hence AGENT_REGISTRATION_PASSWORD or s_encrSecurePwd should be passed
INFO: oracle.sysman.top.agent:EM Protocol Switch determined: https
INFO: oracle.sysman.top.agent:Performing free port detection..
INFO: oracle.sysman.top.agent:Trying for host : nsn175-89/10.134.175.89 and port : 3872
INFO: oracle.sysman.top.agent: Trying for host : /127.0.0.1 and port : 3872
INFO: oracle.sysman.top.agent:** Agent Port Check completed successfully.**
INFO: oracle.sysman.top.agent:Agent Port from User Passed Port3872
INFO: oracle.sysman.top.agent:Paths after canonical format conversions are :
1. state_dir=/users/ncgf/em_agent/agent_inst
2. agentBaseDir=/users/ncgf/em_agent
3. oraHome=/users/ncgf/em_agent/core/12.1.0.3.0
INFO: oracle.sysman.top.agent:Parent directory of agent instance home:/users/ncgf/em_agent
INFO: oracle.sysman.top.agent:AgentConfiguration:perform:AgentPortHandler for /users/ncgf/em_agent/core/12.1.0.3.0 and hosts=nsn175-89.us.oracle.com returned Port to Use=3872
INFO: oracle.sysman.top.agent:Instantiating emctl.template file #DEFAULT_EMSTATE# with /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Writing the following contents into /users/ncgf/em_agent/core/12.1.0.3.0/install/oragchomelist
INFO: oracle.sysman.top.agent:/users/ncgf/em_agent/core/12.1.0.3.0:/users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Both /etc/oragchomelist and /var/opt/oracle/oragchomelist does not exist.
INFO: oracle.sysman.top.agent:Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:AgentConfiguration: Executing emctl deploy agent command...
INFO: oracle.sysman.top.agent:Executing the command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com
INFO: oracle.sysman.top.agent:Creating shared install...
INFO: oracle.sysman.top.agent:Source location: /users/ncgf/em_agent/core/12.1.0.3.0
INFO: oracle.sysman.top.agent:Destination (shared install) : /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:Secure Mode: No
INFO: oracle.sysman.top.agent:DeployMode : agent
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:Creating directories...
INFO: oracle.sysman.top.agent:Creating private.properties...
INFO: oracle.sysman.top.agent:Creating blackouts.xml...
INFO: oracle.sysman.top.agent:Creating targets.xml...
INFO: oracle.sysman.top.agent:Creating emctl control program...
INFO: oracle.sysman.top.agent:Creating emtgtctl control program...
INFO: oracle.sysman.top.agent:Agent will not be secured.
INFO: oracle.sysman.top.agent:Secure REPOSITORY_URL found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Secure emdWalletSrcUrl found. New agent should be configured for secure mode
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Property 'agentTZRegion' is missing from /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties. Updating it...
INFO: oracle.sysman.top.agent:An agentTZregion of 'US/Pacific' is installed in /users/ncgf/em_agent/agent_inst/sysman/config/emd.properties.
INFO: oracle.sysman.top.agent:The command: /users/ncgf/em_agent/core/12.1.0.3.0/bin/emctl deploy agent -L -o nsn175-105.us.oracle.com:4904 -N /users/ncgf/em_agent/agent_inst nsn175-89.us.oracle.com:3872 nsn175-89.us.oracle.com completed with status=0
SEVERE: oracle.sysman.top.agent:Securing of agent step will be skipped because of the following reasons:
1. Agent Registration Password was not passed.
2. b_secureAgent was passed as false
3. The flag -forceConfigure was assed from agentDeploy.sh
INFO: oracle.sysman.top.agent:Plugin File:/users/ncgf/em_agent/plugins.txt
INFO: oracle.sysman.top.agent:Plugin Homes found.
INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/core/12.1.0.3.0/perl/bin/perl /users/ncgf/em_agent/core/12.1.0.3.0/bin/AgentPluginDeploy.pl -oracleHome /users/ncgf/em_agent/core/12.1.0.3.0 -agentDir /users/ncgf/em_agent -pluginIdsInfoFile /users/ncgf/em_agent/plugins.txt -action configure -emStateDir /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:
INFO: oracle.sysman.top.agent:The Agent emStateDir location passed is /users/ncgf/em_agent/agent_inst
INFO: oracle.sysman.top.agent: The log file is /users/ncgf/em_agent/agent_inst/install/logs/agentplugindeploy_2013_10_16_15_08_11.log
INFO: oracle.sysman.top.agent: The temp file created to check R/W permissions in Oraclehome: /users/ncgf/em_agent/core/12.1.0.3.0 is /users/ncgf/em_agent/core/12.1.0.3.0/rwFile
INFO: oracle.sysman.top.agent:Plugin command completed with status=0
INFO: oracle.sysman.top.agent:Executing command :/users/ncgf/em_agent/agent_inst/bin/emctl listplugins agent -type all
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Oracle Enterprise Manager Cloud Control 12c Release 3
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:Copyright (c) 1996, 2013 Oracle Corporation. All rights reserved.
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
INFO: oracle.sysman.top.agent:---------------------------------------------------------------
SEVERE: oracle.sysman.top.agent:ERROR: The Management Agent configuration failed. The plug-in configuration for the oracle.sysman.oh monitoring plug-in may have failed, or this plug-in may not be present in the Management Agent software. Ensure that the Management Agent software has the oracle.sysman.oh monitoring plug-in, if not then retry the operation. If the agent software has the oracle.sysman.oh monitoring plug-in, view the plug-in deployment log /users/ncgf/em_agent/agent_inst/install/logs to check if the plug-in configuration for the oracle.sysman.oh monitoring plug-in failed.
SEVERE: oracle.sysman.top.agent:Agent configuration has failed
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:AgentConfiguration:agent configuration finished with status = false
INFO: oracle.sysman.top.agent:The plug-in Agent Configuration Assistant has failed its perform method
INFO: Cfm.save() was called
INFO: Cfm.save(): 2 aggregate instances saved
INFO: done waiting for Action from 15:08:10.272
Thank you for your help AkankshaSheoranKaler. I have executed the following command based on your request. If there is any issue, please let me know. Thanks!
"Can you run this command to make sure that the agents bits were downloaded correctly : oms home /bin /emcli verify_updates
Share the output of the command. I am suspecting this is a know issue (Bug 17300008) but i will wait for your output. Also if you can open an SR with oracle support to track this issue and its resolution. "
[ncgf@nsn175-105 bin]$ ./emcli setup -url=https://nsn175-105.us.oracle.com:7803/em -u sername=SYSMAN
Oracle Enterprise Manager 12c 3.
Copyright (c) 1996, 2013 Oracle Corporation and/or its affiliates. All rights reserve d.
The configuration directory "/users/ncgf" may not be local. See the "dir" option in t he help for the setup command.
Do you want to continue using this directory? [yes/no] yes
Enter password
Emcli setup successful
[ncgf@nsn175-105 bin]$ ./emcli verify_updates
Verifying updates. Starting validation...
Type       : Plug-in
Description: Demo Hostsample Test Plugin
Attributes
        Version: 1201000100
        Revision: 0
        OS Platform: Generic Platform
        Plug-in Name: Demo Host Sample Plugin
Archives are missing from the Software Library. Unable to determine the URL for downloading the update. The update might not have come from Oracle Enterprise Manager Store.
For each update with missing archives, emcli import_update can be used with a -force option to re-upload the archives to the Software Library.

   Hello AkankshaSheoranKaler
We have done the following, but we aren't able to resolve this issue. Thank you for your help!
lf
“This happen if the software library is not accessible, readable or unmounted (if it is in shared file system).”
On Enterprise Manager server [nsn175-105], we did the following:
1. we modified /etc/exports to include this line: /export *(rw,no_root_squash,sync)
we start nfs service by executing command “service nfs start”.
On Management Agent server (nsn175-89), we verified that we are able to mount /export directory of EM server.
On Management Agent server, we started firefox browser and were able to run successfully https://nsn175-105.us.oracle.com:4904/empbs/genwallet
After making this change, we ran agent deployment again. We encountered the same error as shown above.
“You can fix the software library or you can download the agent bits in offline mode.”
For fixing the software library, select Setup->Provision and Patching->Offline Patching, then select Offline Patching radio button, download: https://updates.oracle.com/download/em_catalog.zip. Next upload this zip file.
“Try downloading the bits again”
We are not sure what agent bits are. Would you please explain this and provide procedure how we can download this?
(Here I have attempted to fix the software library, but I am new to Enterprise Manager and not sure how to interpret this).

Enterprise manager Oracle Agent Unreachable

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