Enterprise Manager shows no roles available

Hi:
I'm trying to get Oracle 10.2 running on RHEL 4. Someone else has installed Linux and Oracle. The oracle installation did everything but create a database instance, so I ran dbca and created one. I am unable to start/shutdown the database via EM. I have to use the command line scripts. Also, I created a new user in the database via EM and when I click on the tab to add roles like CONNECT, etc. for this user, there are no roles to assign the user. Not CONNECT, not anything. Is this an environment problem or something? Is it a browser problem? I'm using Konqueror at the moment but I should be able to get Firefox and use that if I need to.
Thanks.

OEM dbconsole will definitely work better with firebox compare to Konqueror you were using.
Which user were you used to log into EM dbconsole?

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