Enterprise Voice and Lync Meeting Outlook Add-In, Dial in Numbers
I ran across something that I was unaware of and wanted to double check here.
Background: I am running a two pool Lync 2013 Enterprise Deployment with an OCS pool being phased out. All users are migrated to Lync backend using the OCS client but our conferencing numbers still exist on the OCS deployment.
As man know, when you upgrade to the Lync client, it removes the Outlook add-in for conferencing and places a single button for scheduling conference calls and meetings. Ideally, depending on the pool the user is on, the information that is populated
in the meeting request comes from the pool they are assigned to.
I have found that without enabling Enterprise Voice and setting the voice policy to Automatic, Outlook will still use the OCS numbers in the meeting request. Once I enable EV for a user and set the VP to Auto, they receive the correct numbers based
on pool registrar.
I am still currently searching but what I would like is confirmation that I do need to enable Enterprise Voice with Voice Policy set to automatic to have Outlook obtain the correct numbers for the pool any user is registered to.
I don’t believe the enable Enterprise Voice and assigning a dial plan can change the behavior of the Outlook add-in.
The process is like this:
The conference organizer uses Microsoft® Outlook® to schedule a conference, and then Outlook communicates with Microsoft Lync Server 2010 by using an Outlook add-in that is included as part of the Microsoft® Lync™ 2010 installation. Outlook
uses the information supplied by the server to create a new invitation, which includes a conference URL for attendees who are joining the conference by using one of the supported Lync clients, and telephone numbers and a conference ID for attendees who are
joining by phone.
When you mentioned OCS numbers, did you refer to Lync dial-in access number or conference ID?
Lisa Zheng
TechNet Community Support
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Hi,
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Generally, when you install Lync 2013 in the computer with Office 2010, a Lync Meeting Add-in will be installed and enabled in Outlook 2010. Please follow these steps to check it:
1. In Outlook, click the File tab, click Options, and then click
Add-Ins.
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a. In the Manage drop-down list at the bottom of the dialog box, click
COM Add-ins, and then click Go.
b. Click to select the check box next to the add-in, and then click OK.
The New Online Meeting button should now be available in
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If the add-in is in the Disabled Application add-ins list, follow these steps:
a. In the Manage drop-down list at the bottom of the dialog box, click
Disabled Items, and then click Go.
b. Select the add-in, and then click Enable.
c. Restart Outlook, and then verify that the add-in is displayed in the
Add-ins dialog box.
The New Online Meeting button should now be available in
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Winnie Liang
TechNet Community Support -
Hi All,
I originally posted this in the MS Support forums (http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/recieveing-onucappointmentgetvisible-error-in/1a40eca2-8cd1-40f1-a92f-cb08f0af6b72), but was directed over here.
I have recently upgraded an installation of Office 2010 to 2013 (both 64 bit) but am now receiving an error which says:
Window Title - "Custom UI Runtime Error in Lync Meeting Add-in for Microsoft Office 2013"
An error occured while calling the callback: "OnUCAppointmentGetVisible"
This seem to happen when I initially open a calender entry, and when I close the entry (most only the first time I close the entry).
I did have some developer tools installed for Office 2010 and VS 2010 which played around with Excel,2013 but I have now uninstalled these.
In addition, BCM 2010 was installed (but for the time being has been uninstalled), but I don't think that is the culprit.
The issue is being caused be an Outlook add-in. I have three COM add-in enabled, but the one causing the issue in the "Lync Meeting Add-in for Microsoft Office 2013".
We are currently trialling Lync in a demo installation which is in a different domain to any of the Exchange accounts, but should this cause a problem? For the time being I have disable this add-in.
Regards,
Chris
ChrisHi,
Sorry for my misunderstanding. If the issue is determined to be caused by Lync Meeting Add-in, please remove this add-in from Outlook, then go to Control Panel to repair Office 2013 program. After repairing,
this add-in would be automatically reinstalled. Please check whether the issue persists. About how to repair Office programs, please refer to:
http://office.microsoft.com/en-us/outlook-help/repair-office-programs-HA010357402.aspx
If the Lync Meeting Add-in is not automatically reinstalled, please try to manually add this add-in by the following steps:
1. Starting Outlook 2013 as an Administrator (right click, run as Admin).
2. Click File > Options > Add-ins, Manage Com Add-Ins Go... > Add..., C:\Program Files (x86)\Microsoft Office\Office15\UCAddin.dll, OK.
3. Close Outlook and start it as a normal user.
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Winnie Liang
TechNet Community Support -
Outlook Delegate Showing up in Lync even when Enterprise Voice is disabled
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http://social.technet.microsoft.com/Forums/windows/en-US/3dbfb19a-c8dd-4d66-bba3-c9865a457625/how-do-i-remove-a-lync-delegation
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http://www.microsoft.com/en-us/download/details.aspx?id=39968
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which works, but when he adds another domain email account in his outlook and tries doing that, he gets an error "The request failed. Please try again. Make sure that you are signed in to Microsoft Lync" in which he is signed in.
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Best regards,<br/> <br/> <strong>Joe C<br/> </strong>Partner Online Technical Community<br/> -----------------------------------------------------------------------------------------<br/> We hope you get value from
our new forums platform! Tell us what you think:<br/> <a href="http://social.microsoft.com/Forums/en-US/partnerfdbk/threads"><span style="color:#0033cc">http://social.microsoft.com/Forums/en-US/partnerfdbk/threads<br/>
</span></a>------------------------------------------------------------------------------------------<br/> This posting is provided "AS IS" with no warranties, and confers no rights <hr>Correction:
The error happens when he sends a lync meeting to his own second domain or anyone within the domain.
So he has two email addresses in outlook
1 domain 1 (default) which he connects to Lync with this and this is our domain
2 domain 2 this is his other domain email address in which he added to Outlook.
So when he goes on domain 1 calendar and creates a meeting and licks on New Lync meeting to someone in Domain 2 that is when Outlook throws an error that he is not signed into Lync in which he is. It;s odd.
Sorry for the confusion.
Funny thing is when he removes Domain 2 email account, lync meetings work fine to send. So something with domain 2 email address added to his outlook is triggering this.
Best regards,<br/> <br/> <strong>Joe C<br/> </strong>Partner Online Technical Community<br/> -----------------------------------------------------------------------------------------<br/> We hope you get value
from our new forums platform! Tell us what you think:<br/> <a href="http://social.microsoft.com/Forums/en-US/partnerfdbk/threads"><span style="color:#0033cc">http://social.microsoft.com/Forums/en-US/partnerfdbk/threads<br/>
</span></a>------------------------------------------------------------------------------------------<br/> This posting is provided "AS IS" with no warranties, and confers no rights <hr> -
Enable users and schedule a lync meeting via a webapplication
dear
my question is that i have a web service joined into my domain and then we have an exchange server and recently add lync server 2013(and edg server and sql)
i want register external users(browsing user) in lync server and
trying to schedule a lync conference . After creating the conference I send the ConferenceUri to the users and let them join the conference
first i add users into ldap and then enable exchange email for them (by my web ) and now i want enable them in lync and create schedule a lync meeting
the problem is that i dont know which way is usefull for me? lync sdk , ucma 4 , ucwa , powershell , ...
but all of this ways need an Installed lync server in developing machine .right?
my web service is none hosted lync installed. please help my(in other word i want try that:
http://stackoverflow.com/questions/21019286/schedule-a-lync-conference-with-ucma-3-0
. how do that?Hi,
From your description, did you mean you have install Exchange Server and Lync Server 2013 (including Edge server) successfully?
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to the meeting. If you also want external users to download meeting content for your meetings you also need to deploy a Reverse Proxy in DMZ zone. If the external users don’t have a Lync account, they can also join the meeting as a guest.
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Eason Huang
TechNet Community Support -
Our environment:
On premise Exchange 2010 SP3, Lync 2013 with latest CU.
Office 2013 from Office 365 for Business.
Whenever someone tries to create a Lync meeting with more than 30 participants and tries to add conference room, conference room appears for few seconds and then disappers.
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Try to disable all add-ins in Outlook except Lync Meeting Add-in for Outlook 2013, check if the problem persists.
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If the problem doesn't exist when other add-ins are disabled, this issue was probably caused by one conflicting add-in, disable the add-ins one by one to test which one caused the problem.
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number limitation on Lync Server.
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It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Lync Enterprise Voice Deployment - Can't get SIP trunks to work
Hey guys,
So i'm doing a proof-of-concept for Lync 2013 Enterprise voice. I've just purchased two sip trunks with 3 DIDs. I've followed their directions but have had no luck making outgoing PSTN numbers. I always get the error message "Disconnected service unavailable".
I did some troubleshooting with their tech support, did some logging with Lync & gave them our SIP Logs.
Here is what they told me back:
I have reviewed the log and found the following:
Your logs state the below:
Direction: outgoing;source="local"
Peer: lync2013.network.caedm.ca:5070
sip:[email protected]:5070
ß this particular line states to send the call of 780-719-8033 to 208.82.88.120 at port 5070. Please change this to port 5060.
In your outbound To field you have the following:
To: <sip:7807198033;phone-context=[email protected];user=phone>;epid=EC06E70A33;tag=b91b46715a
Please change this to reflect: To:
sip:[email protected];user=phone>;epid=EC06E70A33;tag=b91b46715a
Where can I set the outgoing port to 5060? In the topology builder I have already configured the listening port under "PSTN gateway" to be TCP 5060. I don't see anything in the topology builder relating to outgoing ports, only "listening ports".
Thanks.Looks exactly the same as mine. (I also use a SIP trunk.)
I assume you can ping the SIP provider from your mediation server? (and telnet to TCP 5060) without any issue.
Sorry, try netstat -ano
You should have some entries that look this: (where 10.0.0.3 is your mediation servers local IP)
TCP 10.0.0.3:5060 208.82.88.120:58869 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:58924 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:59094 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:59216 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:59658 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:59734 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:59953 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60255 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60318 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60631 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60765 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60834 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60885 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:60934 ESTABLISHED 1780
TCP 10.0.0.3:5060 208.82.88.120:61141 ESTABLISHED 1780
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer"
Georg Thomas | Lync MVP
Blog www.lynced.com.au | Twitter
@georgathomas
Lync Edge Port Check (Beta)
This forum post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
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