Entire album has disappeared

An album in iTunes show ! against each track and the files are not on the hard drive. The folder with the correct name is there but empty. I don't recall if I got this via mp3s or cd, nor if I bought or borrowed it - I can't find a cd. No record of an online purchase in the last couple of years. The previous versions of .itl don't seem to have it either and it's not on my iPhone so it probably never was imported correctly.
This has happened before but I've always found the cd/mp3s to reimport.
It doesn't seems to be in Time Machine (which I erased a few months back and reset)
Any ideas for other places to look?
Thanks

Hmm. Yes I have to delete my media files myself and I doubt that iTunes deleted both on its own. No harm in asking though. I've had several instance of Itunes no longer linking to an album, but the album itsef was not deleted.
Although I keep back ups I've always used Time Machine on auto, which fills up the backup disk quite quickly and so I delete old back-ups. It's just possible that the album was on an earlier backup, but I doubt it. Probably time to pay more attention to backing up.
An explanation has been offered which is plausible, and it goes like this. I added this album to the library from a usb drive I'd been given - there's a few of us who sing and play together and we often pass stuff around in this way. It's possible that the album happened to be on a drive I'd been given and I decided to add it to the library. This didn't actually work and I didn't notice. I gave the usb drive back and the album went with it.
This may explain why I've no memory of ever owning the cd or downloading the mp3 or flac files.

Similar Messages

My photo album has disappeared under the header so now I cannot access it. How do I get it back onto the screen?

My photo album has disappeared under the album header and so now I cannot access my photos from my phone. How do I correct this?

This has been asked and answered many times. A forum search ( right side of this page) will find many posts answering this.

In iCal, an entire week has disappeared

For some reason in my iCal, an entire week has been cleared/hidden and is now locked. (In Week view) This week is completely normal and updated, but when I click next to the week of April 24 - April 30, all events have been cleared. However, all events reappear starting the week of May 1. In addition, I am unable to actually click on any one day or add events during the week. I've tried creating a new event in a previous week and then moving it to the week of April 24-30, but it simply disappears. I can edit each day in "Day view" but the entire week is cleared in both Week and Month view. Please help me fix this error.

Lisa,
I went to system preferences, but I do not have a tab labeled international to reset. Is there another tab I should look for?
It sounds like you may be using Snow Leopard. If that is the case look in System Preferences...>Language & Text>Formats>Region:

My entire workspace has disappeared

My entire workspace has completely disappeared.
My Adobe Premiere Pro CS6 was on when I plugged it into an Epson projector into my Mac Laptop to play a slideshow through quicktime for some friends. It worked fine but afterwards I noticed it had done something funny to my Premiere. The entire Workspace had disappeared but the program is still on. The top of the screen with file, edit etc. are still there but it looks like the workspace moved over to the left as if there was a dual monitor or much bigger monitor, but I don't have one. I am not sure what is happening but now the windows asking me about my project settings are no longer in the middle of my screen, they are off to the left, half cut off at the edge of my monitor as well.
I tried uninstalling and reinstalling premiere but nothing seems to work. I tried fiddling with the display in my system preferences but no luck either. Any help is very much appreciated. I am at a loss for words an need to finish up some projects. Help!

Hello John,holding down the shift/option/command buttons while starting premiere and it didn't do anything that I can see. Still same issue.
Thanks for the info though.

Entire library has disappeared

My entire library of almost 5,000 songs has disappeared. The Itunes folder is also empty.
We recently ran an entire McAfee scan. Could this have anything to do with it?
I am in a complete panic. Please help.

im not in as bad a shape as u guys are in...
i have all my songs, but for some reason when i click on them to be played in my itunes library, i get the exclamation point next to it saying that the file has either been moved or deleted...
this is weird considering that none of my files have been moved or deleted, they are all in the same hard drive...
itunes might have a glitch

While importing and burning some CDs, my entire library has disappeared. Also, there no longer is a "burn file to disc" command in the File menu. I have downloaded the latest version of itunes which restored only tracks I bought from the iTunes store.

Also, the "burn playlist to disc" command has disappeared from the File options. I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store. I also tried setting up another logon.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2

Entire album has turned orange in color

Anyone have any of your photos in iPhoto turn orange? Wow, just like real film...amazing - an entire album of 100+ photos is orange! Ideas why this would happen or ?
Thank you!

Did this just happen during the rebuild?
Lori

How can I restore a whole folder which (containing multiple albums) has disappeared - has disappeared from my iPhoto Library (using Aperture 3.5.1)?

Last time I saw the folder, it had somehow moved inside another large folder, so I remember trying to move it back to its correct place. Now it has vanished completely - along with all the albums and as far as I can see the events and photos to boot. Searching for some of the album titles brings up none of them. And they're not in the trash.However, if I open the Library in iPhoto, the search button does find some of the missing photos - where Apertues found none. Why should that be? I'm trying to restore the iPhotoLibrary from an arbitrary date a month ago in my CrashPlan database - this will take over two days. I used Time Machine to restore the Library as it was one month ago, but no dice. Does anybody have any ideas??
Many thanks in advance!
Giorni
OS X 10.9

I assume, you already checked, if the search filters in the Browser and Viewer are cleared?
Have you tried to repair or to rebuild the library?
To use the Aperture Library First Aid tools:
Press and hold the Option and Command keys as you start Aperture. The Aperture Library First Aid dialog will appear and offer the following three troubleshooting options:
Repair Permissions. Some issues in Aperture may be caused by incorrect permissions for items in the library. To correct the permissions for your library, select the option to Repair Permissions then click the Repair button. You must authenticate with a user name and password for a user account with administrative access to perform this operation.
Repair Database. Sometimes internal structures within the library may become damaged and cause unexpected behavior; you can use Repair Database to try to correct the issue. Select the option to Repair Database then click the Repair button.
Rebuild Database. For more severe issues that can't be corrected with Repair Permissions or Repair Database, you can try Rebuild Database. It is strongly recommended that you have a complete backup of your Aperture library before performing this operation, either in the form of a recently updated vault, or a Time Machine backup. Select the option to Rebuild Database then click the Rebuild button in the Aperture Library First Aid dialog.

An album has disappeared from my library and purchase history, how do i get it back?

i bought an album on Christmas day and have had it since, went on iTunes to listen to it and it was gone, went into purchase history to re-download it and it was gone from there, how do i get it back as it cost me £10.99 and i don't want to have to re-buy it.

You are logged in with the same account that you bought it with it, you haven't moved countries, and it's still in the store ? If you've moved countries or the rights-holder has removed it from the store then you won't be able to redownload it - do you have a copy of it on your backup of your downloads/library ?
If you haven't moved countries and it's still in the store but it's not showing in the Purchased link for redownloading then check to see if you've hidden it from there : iTunes Store: Hiding and unhiding purchases.

ITunes 8 - my entire library has disappeared!

I admit I am not very tech savvy, but I have successfully upgraded my iTunes in the past. However, when I downloaded iTunes 8, all of my music and podcasts and everything disappeared. My iTunes is empty. I found my iTunes Folder in my owner folder, but now I am stumped. Help!

Is your Library missing, or your physical music files missing, or both? This is an important distinction which you did not explain.
This Article is useful: No music shows up in iTunes after upgrading
As may be the concepts in this one: All of my music is missing after downgrading from iTunes
Perchance you may still have the music files on your PC -- but not seen in iTunes or the PC.
Do a thorough search of your PC for your Music Files using the tips below:
First - Make sure that you enable your Windows Explorer to view 'Hidden' files:
1) Open Windows Explorer
2) Select 'My Computer'
3) On the main Windows Explorer menu: Tools=>Folder Options=>'View' tab
4) In 'Advanced Setting' --> Files and Folders --> Hidden files and folders:
4a) Select 'Show hidden files and folders’
5) Click 'Apply to All Folders'
6) Click 'OK'
Then check using Windows Explorer in 'My Music\iTunes\iTunes Music\...' for folders containing your music (or wherever you keep your music folders).
Also check in your Recycle Bin to see if you accidentally deleted it. If so, ‘Restore’ it back to it’s original spot.
Then try running a search using Windows Explorer (or similar) for files with the extensions of: m4a, m4p, MP3, OR with the partial names of the songs you are missing.
Do all the above before you decide that your music files have been completely erased from your hard drive.
IF you can locate the music files/folders, we can get iTunes to recognize it. Try one of these:
If you have a backup iTunes database file available....
1a. Close iTunes.
1b. If you have a backup (or previous version) of the ‘iTunes Library.itl’ database file, then place a copy of that file in the ‘...\My Music\iTunes’ folder (or wherever the current, incomplete file resides). Also look in the ‘Previous iTunes Libraries’ Folder for the backup ITL files saved by iTunes prior to an upgrade. You can use this file as well.
1c. Open iTunes
If you have a full version of the iTunes Music Library.xml file available....
2a. --- Within iTunes: File=>Library=>Import Playlist and browse to the location of the XML file
2b. --- Select the XML file and allow iTunes to Import the music information
If no backup ITL or XML files exists….
3a. --- In iTunes choose: Edit=>Preferences=>Advanced tab. Select 'Change' and browse to the music folder in your PC drive (if it isn’t already). Click OK to save that setting.
Then....
3b. --- In iTunes choose: File=>’Add Folder to Library’ & browse to the music folder in your PC drive. Click OK.
Without the ITL file or the XML file, re-‘Adding’ the music files to the Library will lose you the Ratings, Play Counts, Date Added and Last Played attributes, as well as your Playlists. No real way to recover them if you haven’t made prior backups. Something to consider for the future.
IF your music files are truly gone, and you have some or all of your music files on your iPod, these links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting.
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to ‘Manually manage songs & playlists’ – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
The music files should start to transfer back into iTunes with its correct information
This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
AFTER recovering your Library, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
a) One full set on the PC within iTunes (on internal HD or ExHD)
b) One full set on an separate external backup medium (CD/DVD/ExHD/other)
c) One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=9095648#9095648
Best of Luck

Installed latest version and now my entire library has disappeared. How do I get it back?

As above. Newest version kept crashing and now I can get it to work but it has installed an empty program Library. I have no idea where my content has gone.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

My entire itunes library has disappeared !!!

Hi all ,
My entire library has disappeared !!
Not sure if it happened during updates or one of my kids did it !!
HELP ...... had over 2000 items in there !!
Thanks

Restoring music is not all that easy.
For iTunes Purchased Music:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
OR
> iTunes Store: Transferring purchases from your iOS device or iPod to a computer
For Non-Tunes Music (CDs or Third-Party):
> Recover your iTunes library from your iPod or iOS device.
Hope all this helps.

Music disappearing to cloud/multiples of one song/entire album gone but one song and not in cloud

I noticed yesterday that some of my music has disappeared into the cloud and it shows 9 copies of that one song when I only have one and another entire album is gone except for one song and the rest of the album that disappeared is not in he cloud. How can I get this fixed?? does anyone know why it's doing this? Can I get the album back that has disappeared? Is anyone else having this issue??

Could be a corrupt download of that Song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

When I open iPhoto5, the list (albums, trash, etc.) next to pictures has disappeared. How do I get it back?

When I open iPhoto5, the list (albums, trash, etc.) next to pictures has disappeared. How can I get it back?

You can move your cursor to the far left of the iPhoto window and grab side of the source pane and drag it open - or
A good general step for strange issues is to renew the iPhoto preference file - quit iPhoto and go to "your user name" ==> library ==> preferences ==> com.apple.iPhoto.plist and trash it - launch iPhoto which creates a fresh new default preference file and reset any personal preferences you have changed and if you have moved the iPhoto library repoint to it. This may help
This does not affect your photos or any database information (keywords, faces, places, ratings, etc) in any way - they are stored in the iPhoto library - the iPhoto preference file simply controls how iPhoto works - which is why renewing it is a good first step.
LN

Entire album has disappeared

Similar Messages

Maybe you are looking for