Entire computer freezes when I attempt to sync my iPod

Every time I attempt to sync my iPod (video - I think it is a 5th gen??) my whole computer freezes immediately. It doesn't even get a chance to show that my iPod has been plugged in. The iPod itself acts as if it hasn't been plugged in at all - it doesn't even charge (it does in my wall charger).
I deleted iTunes and reinstalled it - but that didn't work.

The answer posted by turing may help you
https://discussions.apple.com/message/17776595#17776595

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    See Here :
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  • Entire Computer Freezes When iPod plugged in..

    Hey Guys
    When my fiance plugs her ipod into her USB port, it works fine for a few moments. Then the computer decides the slow down to the point it freezes. This does not happen with on either of my computers so I know its hers. I reinstalled itunes, did ipod update, got rid of any spyware or viruses, changed the USB port it was using and still no success! Restore is the only thing left but I don't think that will do much.
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    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
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  • Why does my Itunes keep freezing when I try to sync my Ipod?

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    Hello aczett,
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    For more information on this, take a look at:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
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  • I bought a new computer but when I tried to sync my ipod it says its not authorized. How can I set up my new PC?

    How can I syn my ipod to the new PC.  Using my  existing account?

    You can authorize and deauthorize according to these instructions.

  • My entire computer hangs when using Firefox

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  • Itunes freezes when i try to sync my itouch?

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  • Why does my itunes keep freezing when i try to sync music on my iphone

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    Hello Malanakate33,
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    The following article provides steps for troubleshooting unexpected shutdowns of iTunes.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
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  • I have a new iphone that is not showing up when I attempt to sync to itunes

    I have a new iphone that is not showing up when I attempt to sync with itunes

    Windows or Mac?
    iOS: Device not recognized in iTunes for Windows
    iPhone:  Device not recognized in iTunes for Mac OS X
    Robert, if you are using a Windows based computer, often disabling anti virus software and turning off the Firewall on the PC can help.
    iTunes for Windows: Troubleshooting security software issues

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    This has been an ongoing problem for about a month or so. When I connect my iPhone to my computer it shows in iTunes that it's connected, however, when I hit "sync" iTunes crashes. iTunes updates all of my applications and even allowed me to update my 3GS to iOS4 but it just crashes when it attempts to sync all of my music in iTunes. I've reinstalled iTunes using the step by step article like Apple tech support told me but after that they said it has to be a hardware problem.
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    Plug in the iPhone. *(Do not associate the iPhone with the empty library.)*
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