Entire Hub Deleted- AUTOMATICALLY?!
A few days ago I noticed there was nothing on my hub excepting a few facebook messages. No work email, personal email, fb notifs, texts, alerts, NOTHING. I have been out of comission sick, so just started looking into this today and saw that this also deleted all of my personal and work emails off their respective servers.
I did nothing to make this happen. I did a little poking around on the internet and saw that it might be that my media card was getting full? Could a used media card actually cost me an entire month's worth of work?!?
I have a feeling that there is not going to be any way to get my emails back, which is going to cost me my butt at work, but thought I'd check just in case someone could be my hero.
I find it hard to believe that bb would create an "auto" function that could be this devastating.
Hi redpep,
Welcome to the support community!
Sorry to hear about your messages being deleted.
How much free space do you have in Settings > Storage and Access under Device Storage Details and under Media Card Details?
Were there any recent changes made to the BlackBerry Q10 smartphone before this happened?
Do you have a password lock enabled?
Do you use a holster, case, or just put the BlackBerry smartphone in your pocket while travelling?
Is it possible the Delete Prior function was used perhaps while the BlackBerry smartphone was in pocket?
Do you have Allow Gestures While Locked (Settings > Display > Allow Gestures When Locked) turned on or off?
I look forward to your response.
-FS
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Alvaro Tejada GalindoOk, I did find the problem.
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