Entourage 2004 Error 4362

Hello,
i use to see this in Entourage X and am seeing now in Entourage 2004.
There is an email message (or 2) in my delete file. it does not show when i click on the folder, the sorting folder shows it as in my yesterday email and Thursday. when i try to select the message by clicking on or in these folders, the program freezes and i get the error message "unknown error (4362) has occurred." the folder also shows that whatever message it is has not been read, so i know it is there.
this error requires me to force quit the application to regain use of it.
in the older version, i figured out this was tied to my junk filter and the message in question was always spam of some type. The work around was to shut the junk filter off, then i could delete the message.
that doesn't work here.
any ideas?

Hi Ray,
http://www.entourage.mvps.org/error/number.html#error4362
See if the above helps before you remove and then re-install MS Office.
Da Vinci

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  • KERN_PROTECTION_FAILURE, Entourage 2004 error log...

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    After reading other posts on this matter, and I'm asking for some assistance on this issue. It seems that I may have to remove old files????
    I now get this kind of message on a couple of other apps.
    ========================
    OS Version: 10.4.11 (Build 8S2167)
    Report Version: 4
    Command: Microsoft Entourage
    Path: /Applications/Microsoft Office 2004/Microsoft Entourage
    Parent: WindowServer [60]
    Rosetta: Yes
    Version: 11.4.0 (11.4.0 (080122), © 2004 Microsoft Corporation. All rights reserved.)
    PID: 4426
    Thread: Unknown
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0:
    0 LaunchCFMApp 0xb80a564f 0xb8000000 + 677455
    1 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    2 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    3 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 1:
    0 LaunchCFMApp 0xb822fa6b strchr + 72
    1 LaunchCFMApp 0xb81cb487 pthreadcondwait + 3114
    2 LaunchCFMApp 0xb816765e catchexception_raise_stateidentity + 318
    3 LaunchCFMApp 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
    4 LaunchCFMApp 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
    5 LaunchCFMApp 0xb816775c catchexception_raise_stateidentity + 572
    6 LaunchCFMApp 0xb8200c00 pthread_create + 1124
    Thread 2:
    0 LaunchCFMApp 0xb813446b spinlockwrapper + 92201
    1 LaunchCFMApp 0xb815fa34 CallPPCFunctionAtAddressInt + 148094
    2 LaunchCFMApp 0xb8162601 CallPPCFunctionAtAddressInt + 159307
    3 LaunchCFMApp 0xb80c805c 0xb8000000 + 819292
    Thread 3:
    0 LaunchCFMApp 0xb81345e7 spinlockwrapper + 92581
    1 LaunchCFMApp 0xb8158141 CallPPCFunctionAtAddressInt + 117131
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 4:
    0 LaunchCFMApp 0xb81346a0 spinlockwrapper + 92766
    1 LaunchCFMApp 0xb8157ef8 CallPPCFunctionAtAddressInt + 116546
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 5:
    0 LaunchCFMApp 0xb813431a spinlockwrapper + 91864
    1 LaunchCFMApp 0xb814d4b8 CallPPCFunctionAtAddressInt + 72962
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Unknown thread crashed with i386 Thread State:
    eax: 0x00000000 ebx: 0xb80a5628 ecx:0x00000000 edx: 0x00000003
    edi: 0x00000000 esi: 0x80d03b70 ebp:0xb7fff9f8 esp: 0xb7fff9c0
    ss: 0x0000001f efl: 0x00010206 eip:0xb80a564f cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037
    Binary Images Description:
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    0x8fc00000 - 0x8fc50fff dyld 46.16 /usr/lib/dyld
    0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90218000 - 0x9021dfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021f000 - 0x90261fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90289000 - 0x9036dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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    0x907e7000 - 0x908befff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90905000 - 0x90905fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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    0x90fcd000 - 0x91046fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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    0x9173b000 - 0x917bcfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x917f9000 - 0x918abfff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x918e0000 - 0x91936fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9195e000 - 0x91978fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91986000 - 0x919a3fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x919af000 - 0x919ebfff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x91a03000 - 0x91a11fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91a19000 - 0x91a57fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91a6c000 - 0x91b2ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b7a000 - 0x91b8ffff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b94000 - 0x91bb4fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91bb9000 - 0x91c19fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c2b000 - 0x91c2ffff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c31000 - 0x91c9efff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ca3000 - 0x91ce3fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91ce9000 - 0x91d04fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d09000 - 0x91d0bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d0d000 - 0x91dfbfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e1a000 - 0x91e1afff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e1c000 - 0x91f02fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f0a000 - 0x91f29fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91f95000 - 0x92021fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9202d000 - 0x920c4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x920dd000 - 0x9268afff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x926bd000 - 0x929e8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92a18000 - 0x92b07fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
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    0x93220000 - 0x93547fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x9419b000 - 0x9425afff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x947a3000 - 0x94acffff com.apple.QuickTime 7.5.0 (861) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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    0x9a935000 - 0x9a936fff com.apple.iokit.dvcomponentglue 1.9.0 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    0x9c494000 - 0x9c496fff Interposers.dylib /usr/libexec/oah/Shims/Interposers.dylib
    0xb8000000 - 0xb82d6fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    Translated Code Information:
    Rosetta Version: 17.26
    Args: /Applications/Microsoft Office 2004/Microsoft Entourage /Applications/Microsoft Office 2004/Microsoft Entourage -psn011403265
    Exception: EXCBADACCESS (0x0001)
    Thread 0: (0xb011ad34, 0xb81345e7)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    0x84c7bbc4: No symbol
    0x84bdc558: No symbol
    0x84bdc73c: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0074d934 ctr: 0x9005b6f4
    r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000010
    r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
    r08: 0x00000000 r09: 0x00304fb0 r10: 0x00000000 r11: 0x007bb110
    r12: 0x9005b6f4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0188ca00
    r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8
    Thread 1: Crashed (0xb7fff9c0, 0xb80a564f)
    0x84f5b11c: No symbol
    0x849ed59c: No symbol
    0x849da5b0: No symbol
    0x8461e344: No symbol
    0x8461dc60: No symbol
    0x84e6da9c: No symbol
    0x84685164: No symbol
    0x84f5b774: No symbol
    0x846862d8: No symbol
    0x84f5adb4: No symbol
    0x84d7c9dc: No symbol
    0x848a5628: No symbol
    0x84d7c8c4: No symbol
    0x848a662c: No symbol
    0x84d7c220: No symbol
    0x84d7c170: No symbol
    0x84d67c44: No symbol
    0x84d69a80: No symbol
    0x849f1260: No symbol
    0x84d652fc: No symbol
    0x851ef314: No symbol
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x84f5b11c ctr: 0x84a923b0
    r00: 0x84f5b11c r01: 0xbfffdff0 r02: 0x00487000 r03: 0x00000000
    r04: 0x00000000 r05: 0x0054ef88 r06: 0x0054cf10 r07: 0x00000000
    r08: 0x00000010 r09: 0x00000004 r10: 0x00000001 r11: 0x00000008
    r12: 0x0181951c r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0xffffffff
    r20: 0xbffff984 r21: 0xbffff790 r22: 0x00311fc0 r23: 0x0068f7d8
    r24: 0x00000000 r25: 0x003f861c r26: 0xbfffe19c r27: 0x018afc00
    r28: 0x018b0400 r29: 0x018afc00 r30: 0x018b0400 r31: 0x018afc00
    Thread 2: (0xb021cd30, 0xb813431a)
    0x900717ec: /usr/lib/libSystem.B.dylib : pthread_cond_timedwait_relativenp + 0x1ec
    0x90d1eadc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 0xa0
    0x84bdcca8: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90071828 ctr: 0x90054820
    r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x0000630f
    r04: 0x00006403 r05: 0x0000003c r06: 0x00000000 r07: 0x00005b13
    r08: 0x00000000 r09: 0x00000001 r10: 0x00403472 r11: 0xa0006b5c
    r12: 0x90054820 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0xa0001614 r26: 0xa0ca58a8 r27: 0x00337398
    r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90071614
    Thread 3: (0xb00997fc, 0xb813446b)
    0x90005a20: /usr/lib/libSystem.B.dylib : _free + 0x5c
    0x007b1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 0xc54
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9000a97c ctr: 0x9000aa20
    r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
    r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003303
    r08: 0x000003e8 r09: 0x00000000 r10: 0x00000006 r11: 0xa00069a4
    r12: 0x9000aa20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003303 r27: 0x000003e8
    r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x007bbfb0
    Thread 4: (0xb019bd08, 0xb81346a0)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    0x84c7bd3c: No symbol
    0x84bdc96c: No symbol
    0x84bdcb04: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0074daf0 ctr: 0x90023af4
    r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000012
    r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
    r08: 0x00000000 r09: 0x000a3e30 r10: 0xa0005f80 r11: 0xa0006414
    r12: 0x90023af4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x01870800
    r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84
    Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.4.4
    Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1600BEVS-00VAT0, 149.05 GB
    Parallel ATA Device: MATSHITADVD-R UJ-857, 2.64 GB
    USB Device: USB2.0 Hub, Up to 480 Mb/sec, 500 mA
    USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
    USB Device: USB2.0Hub, Up to 480 Mb/sec, 500 mA
    USB Device: Keyboard Hub, Apple, Inc., Up to 480 Mb/sec, 500 mA
    USB Device: Apple Keyboard, Apple, Inc, Up to 1.5 Mb/sec, 100 mA
    USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
    USB Device: USB2.0Hub, Up to 480 Mb/sec, 500 mA
    USB Device: hp LaserJet 3015, Hewlett-Packard, Up to 12 Mb/sec, 500 mA
    USB Device: External HDD, Western Digital, Up to 480 Mb/sec, 500 mA
    USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
    USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
    USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
    Thank You,
    George Ross
    Wylie, TX

    Hey y'all helpful folks,
    O.K. Since Episode #1 of "Entourage Won't Open For The Big Bald Guy (BBG)(me), I have tried the following processes to help narrow down the search for the issue:
    1) Per Tech-101 guidelines (this disussion group), I purchased the 2 factory CDs for my MBP's serial # and transferred its ownership to me. Hit 'D' on reboot, ran the Apple Hardware Test. Looked up the error I received and discussion groups said it's not a problem. Uh... "Left_Upper-??? error.
    2) While re-booting with the new factory CDs, it would not let me select a disk so I could perform the Archive and Install (??) feature. I wonder is it's because I am already at 10.4.11, and the new CD is a lower version??
    3) I have removed all my Entourage preferences, and added them back a few at a time. With many re-boots of the MBP and re-starts of Entourage.
    4) I have ran the Mac combo update. Then when I tried to start Entourage, I got a different dialog box telling that Entourage couldn't find certain shared Microsoft tools, and that I should reload Office 2004. so I did.
    5) Have update_prebinding about 6 times from another boot drive
    Still, my wife's Entourage userID has no problem. But this big bald guy's user ID has gotten no email from Entourage for over 6 weeks. All my work files are not accessible. No access to Contacts. HELP... HELP... help...
    So the following is the latest EXCBADACCESS Problem Report.
    6) Am I correct to assume that 'LaunchCFMApp' has a problem and there are no symbols??
    6.5) I have no idea what I'm talking about, so would someone please tell me where to get the file it wants and where to put it (ha).
    Here's the report...
    PID: 13993
    Thread: Unknown
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0:
    0 LaunchCFMApp 0xb80a564f 0xb8000000 + 677455
    1 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    2 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    3 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 1:
    0 LaunchCFMApp 0xb822fa6b strchr + 72
    1 LaunchCFMApp 0xb81cb487 pthreadcondwait + 3114
    2 LaunchCFMApp 0xb816765e catchexception_raise_stateidentity + 318
    3 LaunchCFMApp 0xb8166b9a CallPPCFunctionAtAddressInt + 177124
    4 LaunchCFMApp 0xb8166a91 CallPPCFunctionAtAddressInt + 176859
    5 LaunchCFMApp 0xb816775c catchexception_raise_stateidentity + 572
    6 LaunchCFMApp 0xb8200c00 pthread_create + 1124
    Thread 2:
    0 LaunchCFMApp 0xb813446b spinlockwrapper + 92201
    1 LaunchCFMApp 0xb815fa34 CallPPCFunctionAtAddressInt + 148094
    2 LaunchCFMApp 0xb8162601 CallPPCFunctionAtAddressInt + 159307
    3 LaunchCFMApp 0xb80c805c 0xb8000000 + 819292
    Thread 3:
    0 LaunchCFMApp 0xb81345e7 spinlockwrapper + 92581
    1 LaunchCFMApp 0xb8158141 CallPPCFunctionAtAddressInt + 117131
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 4:
    0 LaunchCFMApp 0xb81346a0 spinlockwrapper + 92766
    1 LaunchCFMApp 0xb8157ef8 CallPPCFunctionAtAddressInt + 116546
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Thread 5:
    0 LaunchCFMApp 0xb813431a spinlockwrapper + 91864
    1 LaunchCFMApp 0xb814d4b8 CallPPCFunctionAtAddressInt + 72962
    2 LaunchCFMApp 0xb80a626f 0xb8000000 + 680559
    3 LaunchCFMApp 0xb809fb15 0xb8000000 + 654101
    4 LaunchCFMApp 0xb80bd72e 0xb8000000 + 775982
    5 LaunchCFMApp 0xb811eb4e spinlockwrapper + 3852
    Unknown thread crashed with i386 Thread State:
    eax: 0x00000000 ebx: 0xb80a5628 ecx:0x00000000 edx: 0x00000003
    edi: 0x00000000 esi: 0x80d03b70 ebp:0xb7fff9f8 esp: 0xb7fff9c0
    ss: 0x0000001f efl: 0x00010206 eip:0xb80a564f cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs:0x00000000 gs: 0x00000037
    Binary Images Description:
    0x1000 - 0x2fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    0x74a000 - 0x7b8fff com.microsoft.shmem.bundle 060425 (11.2.4) /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
    0x8fc00000 - 0x8fc50fff dyld 46.16 /usr/lib/dyld
    0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
    0x90000000 - 0x901c0fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
    0x90218000 - 0x9021dfff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x9021f000 - 0x90261fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x90289000 - 0x9036dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x90396000 - 0x90758fff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x907e7000 - 0x908befff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90905000 - 0x90905fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90907000 - 0x90a10fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
    0x90a61000 - 0x90ae4fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
    0x90b0d000 - 0x90b7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
    0x90bf2000 - 0x90bfdfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x90c02000 - 0x90c77fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c8d000 - 0x90c9ffff libauto.dylib /usr/lib/libauto.dylib
    0x90ca5000 - 0x90f70fff com.apple.CoreServices.CarbonCore 682.30 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90fcd000 - 0x91046fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x91089000 - 0x910cafff com.apple.CFNetwork 129.22 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x910de000 - 0x910f1fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x910fd000 - 0x9118ffff com.apple.SearchKit 1.0.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x911cb000 - 0x911ebfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x911f8000 - 0x91207fff libz.1.dylib /usr/lib/libz.1.dylib
    0x9120a000 - 0x913bffff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x914bc000 - 0x914c5fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x914cc000 - 0x914d4fff libbsm.dylib /usr/lib/libbsm.dylib
    0x914d8000 - 0x91500fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91512000 - 0x9158bfff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x915d5000 - 0x915d5fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x915d7000 - 0x91609fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x9161f000 - 0x916fcfff com.apple.ColorSync 4.4.10 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9173b000 - 0x917bcfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x917f9000 - 0x918abfff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x918e0000 - 0x91936fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9195e000 - 0x91978fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x91986000 - 0x919a3fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x919af000 - 0x919ebfff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x91a03000 - 0x91a11fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x91a19000 - 0x91a57fff com.apple.ImageIO.framework 1.5.7 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x91a6c000 - 0x91b2ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x91b7a000 - 0x91b8ffff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91b94000 - 0x91bb4fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91bb9000 - 0x91c19fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x91c2b000 - 0x91c2ffff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x91c31000 - 0x91c9efff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
    0x91ca3000 - 0x91ce3fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x91ce9000 - 0x91d04fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91d09000 - 0x91d0bfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x91d0d000 - 0x91dfbfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
    0x91e1a000 - 0x91e1afff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x91e1c000 - 0x91f02fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x91f0a000 - 0x91f29fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x91f95000 - 0x92021fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9202d000 - 0x920c4fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x920dd000 - 0x9268afff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x926bd000 - 0x929e8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x92a18000 - 0x92b07fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x92b0a000 - 0x92b90fff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x92bd2000 - 0x92e06fff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92fc6000 - 0x92fc6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92fc8000 - 0x92fddfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92fee000 - 0x92ff9fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x93001000 - 0x93009fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x93010000 - 0x9309afff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x930af000 - 0x930b3fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x930b7000 - 0x930d9fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x930ed000 - 0x930f5fff com.apple.print.framework.Print 5.1 (192.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x930fc000 - 0x93163fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x93189000 - 0x931d1fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x931fb000 - 0x9320bfff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x93214000 - 0x9321afff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93220000 - 0x93547fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x941e3000 - 0x942a2fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x942e6000 - 0x942e6fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9472a000 - 0x9473bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94742000 - 0x9474ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9479f000 - 0x947b9fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x947c0000 - 0x94aeffff com.apple.QuickTime 7.5.5 (990.7) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x94f24000 - 0x94f42fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9b36c000 - 0x9b38afff com.apple.OpenTransport 3.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    0x9b406000 - 0x9b407fff com.apple.iokit.dvcomponentglue 1.9.0 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
    0x9cff9000 - 0x9cffbfff Interposers.dylib /usr/libexec/oah/Shims/Interposers.dylib
    0xb8000000 - 0xb82d6fff LaunchCFMApp /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
    Translated Code Information:
    Rosetta Version: 17.26
    Args: /Applications/Microsoft Office 2004/Microsoft Entourage /Applications/Microsoft Office 2004/Microsoft Entourage -psn023592961
    Exception: EXCBADACCESS (0x0001)
    Thread 0: (0xb011ad34, 0xb81345e7)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    0x84c7bbc4: No symbol
    0x84bdc558: No symbol
    0x84bdc73c: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0074d934 ctr: 0x9005b6f4
    r00: 0x0000001e r01: 0xf01019a0 r02: 0x00000000 r03: 0x00000010
    r04: 0xf01019e8 r05: 0xf01019e0 r06: 0xf0101cc0 r07: 0x00000004
    r08: 0x00000000 r09: 0x003445d0 r10: 0x00000000 r11: 0x007bb110
    r12: 0x9005b6f4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x01882000
    r28: 0x00000000 r29: 0x00000000 r30: 0xf0101aa8 r31: 0xf0101aa8
    Thread 1: (0xb021cd30, 0xb813431a)
    0x900717ec: /usr/lib/libSystem.B.dylib : pthread_cond_timedwait_relativenp + 0x1ec
    0x90d1eadc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 0xa0
    0x84bdcca8: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90071828 ctr: 0x90054820
    r00: 0xffffffd9 r01: 0xf0203c60 r02: 0xa0001fcc r03: 0x00005b23
    r04: 0x00006217 r05: 0x0000003c r06: 0x00000000 r07: 0x00006103
    r08: 0x00000000 r09: 0x00000001 r10: 0x004033a7 r11: 0xa0006b5c
    r12: 0x90054820 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0xa0001614 r26: 0xa0ca58a8 r27: 0x00399aa8
    r28: 0xf0203d10 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x90071614
    Thread 2: Crashed (0xb7fff9c0, 0xb80a564f)
    0x84f5b11c: No symbol
    0x849ed59c: No symbol
    0x849da5b0: No symbol
    0x8461e344: No symbol
    0x8461dc60: No symbol
    0x84e6da9c: No symbol
    0x84685164: No symbol
    0x84f5b774: No symbol
    0x846862d8: No symbol
    0x84f5adb4: No symbol
    0x84d7c9dc: No symbol
    0x848a5628: No symbol
    0x84d7c8c4: No symbol
    0x848a662c: No symbol
    0x84d7c220: No symbol
    0x84d7c170: No symbol
    0x84d67c44: No symbol
    0x84d69a80: No symbol
    0x849f1260: No symbol
    0x84d652fc: No symbol
    0x851ef314: No symbol
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x84f5b11c ctr: 0x84a923b0
    r00: 0x84f5b11c r01: 0xbfffdff0 r02: 0x00487000 r03: 0x00000000
    r04: 0x00000000 r05: 0x0054ef88 r06: 0x0054cf10 r07: 0x00000000
    r08: 0x00000010 r09: 0x00000004 r10: 0x00000003 r11: 0x00000008
    r12: 0x0181991c r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0xffffffff
    r20: 0xbffff984 r21: 0xbffff790 r22: 0x00312410 r23: 0x0068f7d8
    r24: 0x00000000 r25: 0x003eebfc r26: 0xbfffe19c r27: 0x018a6200
    r28: 0x018a6a00 r29: 0x018a6200 r30: 0x018a6a00 r31: 0x018a6200
    Thread 3: (0xb019bd08, 0xb81346a0)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    0x84c7bd3c: No symbol
    0x84bdc96c: No symbol
    0x84bdcb04: No symbol
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x90ce11b8: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 0x50
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x0074daf0 ctr: 0x90023af4
    r00: 0x0000001d r01: 0xf0182ba0 r02: 0x00000000 r03: 0x00000011
    r04: 0xf0182c98 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
    r08: 0x00000000 r09: 0x0009d3f0 r10: 0xa0005f80 r11: 0xa0006414
    r12: 0x90023af4 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x01871800
    r28: 0x00000000 r29: 0xf0182c98 r30: 0xf0182c84 r31: 0xf0182c84
    Thread 4: (0xb00997fc, 0xb813446b)
    0x90005a20: /usr/lib/libSystem.B.dylib : _free + 0x5c
    0x007b1204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 0xc54
    0x9002bbe8: /usr/lib/libSystem.B.dylib : _pthreadbody + 0x60
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0x0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x9000a97c ctr: 0x9000aa20
    r00: 0xffffffe1 r01: 0xf0080ce0 r02: 0x00000001 r03: 0xf0080dcc
    r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003303
    r08: 0x000003e8 r09: 0x00000000 r10: 0xa0005f80 r11: 0xa00069a4
    r12: 0x9000aa20 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0xf0080dcc r25: 0x00000054 r26: 0x00003303 r27: 0x000003e8
    r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x007bbfb0
    Model: MacBookPro1,1, BootROM MBP11.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
    Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
    Thx for sharin' your brains (again),
    George Ross
    ===========================

  • SMTP error with entourage 2004 on OS 10.5

    I'm running Entourage 2004 on OS 10.5. For the last week we've had an issue with receiving emails. For several days it wouldn't download any, presenting the error "An operation on the server timed out. The server may be down, overloaded, or there may be too much net traffic." (-3259 )
    " Halfway into this, it downloaded the bulk of the emails from the days it hadn't connected, but never finished and gave the same error again. Emails can still be sent fine. It's an AOL email account.
    It's set up to receive from an IMAP server as imap.aol.com.
    It's set up to send from smtp.aol.com, overriding default port with 587, password required.
    I started to set up a new account with this email, and when it tried to verify the account settings, the IMAP settings verified fine, but the SMTP settings didn't.
    I found one forum that said "smtp.aol.com" had to be changed to "smtp.aol.com:[email protected]"
    That didn't work (couldn't find the server)
    So...it's sending emails just fine and they even get received by other mail accounts in entourage, but unable to verify the smtp settings for receiving.
    Yet it cannot receive emails and verifies imap settings just fine.

    Hi Roy,
    You have them swapped, SMTP is for Outgoing mail... usually!
    For Incoming Mail Server, try: imap.aol.com.
    http://macs.about.com/od/applications/qt/mailaol.htm

  • Sync Services error while Syncing with Mac & Entourage 2004

    Hello All,
    I got an error '.Mac Sync Error' screen while syncing from Entourage 2004, v11.3.3 for Mac. OS X 10.4.10. Some data did sync, but the entries that did not are apparently untraceable. It said, "You can't modify a record that doesn't exist."
    I tried wiping the old Addressbook on the Mac side to eliminate any corrupt
    data. The first sync with Entourage and subsequent sync gives the same
    error. Funny but my iPhone syncs great with Addressbook and doesn't give a
    similar error. It may be that this error is on iCal instead. How do I find the error from the number given?
    I checked the database in Entourage with Database Utility and no errors were
    found. I also backed up the database and compacted it just so I'd have a
    copy.
    The database does somehow get duplicate information to Addressbook with
    subsequent syncs which end up duplicating entries on both Addressbook and
    Entourage. iCal seems reliable but I don't know...
    Henry
    (Also posted in Newsgroup:microsoft.public.office.mac.entourage)

    The push descriptor indicates that your machine is trying to push—or, send—data to an Unfiled calendar that does not exist elsewhere. 'Elsewhere' could be in the truth database on that machine, at .Mac or on another synchronized machine.
    It's clearly not on your local machine in iCal anymore. If you reset the truth database by using the Reset Sync History… option in iCal, it should no longer be present on .Mac, if you subsequently synchronized. If you opted instead to Reset Sync Data and pushed records from .Mac to your machine, it is likely that it once again resides in your copy of iCal. If you opted to Reset Sync Data and pushed records from .Mac to your machine, it will not be present in iCal.
    The most reasonable explanation, given what you have described and the error dialog you printed, is that this Unfiled Calendar exists on another synchronized Macintosh. If that is the case, you must also delete it from the copy of iCal on that machine.
    If you don't have another synchronized machine in your pool, I can give you a terminal command that will completely obliterate your truth database and require that you start all over again, reregistering all of your clients—including Entourage—and starting all over.
    You should, by the way, disable Entourage synchronization to isolate it and temporarily simplify your synchronization pool, until you have resolved this issue. Do not simply delete the Entourage calendar from iCal, for that will result in the deletion of matching records in Entourage itself during the next synchronization event.

  • Problems Migrating Entourage 2004 to All-Mac Apps

    Greetings All,
    Background: After careful consideration, I've moved from a Treo 650 and Entourage 2004 scenario to the new iPhone and all-Mac Apps platform.
    It hasn't gone easily: lots of missing, critical data (below).
    I don't understand why thousands of business people aren't posting about this: my data is invaluable, and compromised by chunks of it missing.
    I have now spent about 15 hours researching this, and posted in several Google Groups. It's rather tedious, and I have lots of friendly people answering rather than people with answers. I like friendly people, but seriously, I'd rather have a hostile person who knows how to do this at this point.
    I have read in several places of the scripts of a Paul Berkowitz called "Export-Import Entourage 1310," but the documentation provided doesn't make clear these issues are addressed.
    I have written (five times) Mark/Space regarding their Missing Sync for the iPhone, but they have reading-comprehension issues, and I'm still not clear if they can get the notes from either my old Treo 650 via it into my iPhone.
    Here is what is missing:
    a) Can Paul's scripts (or anyone's!) re-export/merge Contacts such
    that categorized/grouped are preserved? This is of great importance.
    b) Will it export Entourage's notes, and will they be
    correctly titled, and in a useful place on the iPhone? (I have about
    400 notes), again categorized?
    c) Any way to export my Entourage filters/rules to Apple's Mail?
    d) Any way to export the large mailing lists (groups) I had in
    Entourage to Apple's Mail?
    Thank you in advance for your informed answers, and I must say that this has been as annoying as Apple thinking we can't figure that when AT&T raised the rates, the savings on the new phone was wiped out.
    Think Better, Apple. If you're trying to get us to use your platform, document how to make the switch.
    Thanks,
    km

    To repost from elsewhere:
    Well, no one at MarkSpace or MS could fix it.
    I did. I figured it out. 30 hours of Groups, trial and error, and then, a Eureka, elegant moment.
    20 minutes for the poor sap trying to get their data out of Entourage/their Treo.
    Now who is going to pay me?
    k

  • Sync with Entourage 2004

    I am trying to sync my BB Bold with Entourage 2004. First I used pocketmac which was just about useless as it would either not complete the sync or make duplicate entries in both calendar and contacts. I have tried Missing Sync and while the sync always finishes it does makes duplicate entires on the device. I have totally cleaned up Entourage so there are no dups on the desktop. Can anyone suggest how I can successfully sync the Bold to Entourage ?? Thanks

    The push descriptor indicates that your machine is trying to push—or, send—data to an Unfiled calendar that does not exist elsewhere. 'Elsewhere' could be in the truth database on that machine, at .Mac or on another synchronized machine.
    It's clearly not on your local machine in iCal anymore. If you reset the truth database by using the Reset Sync History… option in iCal, it should no longer be present on .Mac, if you subsequently synchronized. If you opted instead to Reset Sync Data and pushed records from .Mac to your machine, it is likely that it once again resides in your copy of iCal. If you opted to Reset Sync Data and pushed records from .Mac to your machine, it will not be present in iCal.
    The most reasonable explanation, given what you have described and the error dialog you printed, is that this Unfiled Calendar exists on another synchronized Macintosh. If that is the case, you must also delete it from the copy of iCal on that machine.
    If you don't have another synchronized machine in your pool, I can give you a terminal command that will completely obliterate your truth database and require that you start all over again, reregistering all of your clients—including Entourage—and starting all over.
    You should, by the way, disable Entourage synchronization to isolate it and temporarily simplify your synchronization pool, until you have resolved this issue. Do not simply delete the Entourage calendar from iCal, for that will result in the deletion of matching records in Entourage itself during the next synchronization event.

  • Tiger 10.4.5: Can't Hotsync my handheld with Entourage 2004

    I have a Palm Tungsten E and in the past have had no trouble hotsyncing it with my Microsoft Entourage 2004 using the Conduit Manager that came with the application. But since I upgraded my OS to 10.4.5 last week, I can no longer hotsync. If I press the hotsync button on my Palm, it just hangs. I finally have to cancel, at which point an error message tells me that "the connection could not be established."
    Once, and only once, I was able to hotsync this week by launching the Conduit Manager software in my Palm folder. But I have not been able to reproduce that result when I tried again. I've also tried different USB ports, to no avail.
    The Microsoft website is mum about this problem, so I don't know if anyone else has a solution? As of now, I'm stuck.
    Thanks,
    Chuck
    iMac G5   Mac OS X (10.4.5)  

    Chuck- sorry, I though this was a Bluetooth problem. Anyway, I did spend some time (2 hours!) on the phone with Palm and the first thing they told me was that they were having problems with 10.4.5 and that I should download the latest version of Palm Desktop for my device. They also gave me instructions for deleting all existing PD stuff from my system (unfortunately I no longer have it- all files containing "palm", of course, plus some plists I wasn't familiar with).
    I did the above and my USB sync works fine. Whether it would have worked before the reinstall but after the 10.4.5 upgrade I don't know.
    You might try a reinstall of Palm Desktop, and if that doesn't work email Palm for the clean install procedure.
    Good luck.

  • Any way to import entourage 2004 info (messages and addresses) into Mail - after installing Lion?

    I have just installed Lion - Entourage 2004 nop longer works (ok, I should have checked!). Does anyone know if I can set up Mail to import all my Entourage info (account details, emails and addresses)?

    The thing is, sometimes when I send PDFs it's fine, and sometimes she gets it and it's a jpeg and embedded ... not consistent at all ... I didn't assume for sure it was on my end, but without sitting at her computer and looking at Outlook, which I'll do the next time we meet, it's hard to know what's going on.
    I do know that sometimes when I attach a PDF, the whole thing shows up in the body of the email (like it's embedded), and sometimes it's just a PDF icon attachment, and so I know that's something happening on my end before I even send the file, but can't for the life of me figure out what.
    I like Mail a lot. But it does lack features that Outlook and Entourage have that I like. For instance being able to send an attachment to the main recipient only, and not the CCs and BCCs, which I used to so that a client knew I was sending the final high-res file to a printer, without having to send it to them. And I never had attachment problems when I used those programs, but maybe that's simply a function of using PC to PC programs.
    Message was edited by: GGPP

  • Global Address list in Entourage 2004

    Is it possible to use the Global Address List in Entourage 2004, the GAL is running on a Windows 2000 server.
    If this is possible how??
    I am very new to Mac's so I have no idea what's going on.
    Thanks

    I found the problem. I didn't check the box 'Require authentication' under the tab LDAP - Global Address List.
    jshobana

  • TS3276 Received Microsoft Entourage 2008 error message: Entourage cannot access your data. To try to fix problem, rebuild database.

    Went through the verify database integrity process which seemed Ok once the process was complete. still could not open entourage same error message. tried to compact database... an error occured with that. Now entourage will not open at all.  Suggestions?

    Do not find three folders labeled Main Identity - only one Main Identity
    That shouldn't be possible. You say you rebuilt the database twice. Which would have to mean you launched Entourage while holding the Option key. When you do that, you should get this utility:
    This is for Outlook 2011, but the 2008 Entourage interface looks pretty much the same. Did you perhaps highlight the backed up databases in this utility and then click the minus button to remove them?
    That would be one of the only ways they wouldn't exist. The other would be going to the folder in your user account where they reside and manually putting them in the trash.

  • Entourage 2004 can't print (command-P)

    Noticed today that I can't get the print menu to show up in Entourage 2004 (I'm legacy Palm/Entourage sync user). I've tried restarting the computer...but I wonder if it has to do with the security update installed yesterday. Doesn't affect printing from other apps...and I still have as a crude workaround the "Print One Copy" option from the menu with default settings.
    Anyone have experience with this?

    Security Update 2012-001 Bricks Rosetta programs
    I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
    Take your time and comprehend the steps involved and you'll be backup up like before in short order.
    Restore method.
    #1 Backup your personal data off the machine.
    Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
    Disconnect all drives now to prevent any mistakes from occuring.
    #2 Try Restoring from a TimeMachine or hold option bootable clone
    If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
    Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
    Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
    If you don't know how to restore from TM drive
    http://pondini.org/OSX/Home.html
    #3 Reinstall OS X 10.6 from disk
    If no recent TM or bootable clone then:
    Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
    Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions  (do not format or erase!!), Quit DU and simply re-install 10.6.
    Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway)  or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
    Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
    #4 Update to 10.6.8 without Security Update 2012-001
    Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
    #5 Reinstall any non-working third party programs
    When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
    If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
    https://support.apple.com/kb/TS2570
    Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
    That's it really.
    Further Reading:
    Learn how to have a OS X drive restore ability using TimeMachine or cloning software
    Learn how to clone your entire OS X boot here
    http://www.bombich.com/get_ready_for_lion.html
    TimeMachine  help here
    http://pondini.org/OSX/Home.html
    Make copies of your original Snow Leopard
    http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
    Learn how to make a bootable SL USB thumb drive
    http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
    Deciding on upgrading to Lion?
    Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
    http://roaringapps.com/apps:table
    Unverified hacks
    Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
    You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
    The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
    If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
    In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
    If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
    If your a bit more skilled, a option bootable clone is much superior than TM drive.
    Good Luck

  • URGENT - Entourage 2004 Keeps Crashing when Opening programme - Help!??

    Can someone give any advice that will enable me to re-open Entourage 2004. I am using Tiger Mac OSX 10.4.11
    My laptop (Powerbook G4) recently locked up and I had to do a power down to shut it down and then restart it. After that, I cannot open any Microsoft application.
    Can anyone help out there?
    THanks
    Zahid

    Can someone give any advice that will enable me to re-open Entourage 2004. I am using Tiger Mac OSX 10.4.11
    My laptop (Powerbook G4) recently locked up and I had to do a power down to shut it down and then restart it. After that, I cannot open any Microsoft application.
    Can anyone help out there?
    THanks
    Zahid

  • Printing Entourage 2004 Message & Attachments

    Can anyone point me in the right direction for a script that will print out my email & attachments for me?
    Here's my situation. I work for a newspaper and my boss requires that we print out three times a day all ads that are sent to our Sales Manager (they come to our address). We have to print both the email and the attachment.
    I have several rules already that download the attachments to our server so that others in our department can get access to the files and I know that I can have Entourage print the message, but there has never been the option to print the attachment. Furthermore, we print to three different printers and I need a script to identify which printer to print to and at what size.
    For instance, a 10.333 inch by 16 inch black and white PDF would need to go to the 11x17 Cassette on our grayscale printer while a 5.083 inch by 8 inch black and white ad PDF would need to go to the Manual feed tray (letter). Any color PDFs would have to go to one of two available color inkjets, but at letter size, which means some ads would have to be reduced to fit.
    I'm asking because it would simple be easier all the way around for my Mac to identity all this, print, and save my attachments as they come in versus having to stop in the middle of what I'm doing three times a day and print all this stuff out manually.
    I'm not asking for a solution, although I'll gladly take one if anyone has one. Just looking for a direction to go in. Thanks.

    Erik,
    My copy of Entourage 2004 (version 11.2.5 (060620)) will print attached PDF files when I print out an email. I've found when printing that I need to turn on the option to "Print Pictures". It seems to scale them to fit the paper size, so I'm not sure how you could script sending it to different printers based on size.
    In one of my workflow I use a GUI-less application called iMagine Photo to open PDF files and extract their size and a thumbnail preview to import into our PDF Proof database. Perhaps you could script Entourage to save the attachment, then script iMagine Photo to get you a size, then script Acrobat to print it to the relevant printer. Might be worth a shot.
    You can get iMagine Photo from http://www.yvs.eu.com/downloading.html and the best part is that it's free.
    Hope that helps,
    Robert

  • 10.6.7, hardware failure but the hard drive is intact.  I can access the hard drive via Linux.  Need to get mail from Mail.app and from Entourage 2004.

    I need to know a couple of things, but y'all may not have all the answers I need.
    First, I need to know how to retrieve the mail files from Mail.app and from Entourage 2004.  I don't know if this is a valid asusmption, but in my experience with Windows, I know that Outlook keeps everything in a single monolithic .PST file.  Is this the case with either Mail.app or with Entourage?
    Second, I need to know how to access said mail files in a Linux mail app.  The mail from Mail.app is more important than that from Entourage, so it has to take priority.  Will I need some sort of converter program, or is there enough similarity between Mail.app and one of the Linux mail applications that I can simply import it?  (BTW, I'm running Ubuntu Linux 11.04 on my Linux netbook. I wish there was some way I could get Snow Leopard on here.)
    Any advice on any of this problem will be extremely helpful. Thanks.

    PastorLarry wrote:
     I'm running Ubuntu Linux 11.04 on my Linux netbook. I wish there was some way I could get Snow Leopard on here.
    Direct install MacBuntu (based upon Ubuntu 11.04)
    http://www.oslike.se/
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