Entourage 2008 & iCal sync inaccurate free / busy status for events

On a campus using Exchange 2007, I am using Entourage 2008 and sync to iCal 3.0.2 (Leopard) via Sync Services in Entourage's preferences. Both Exchange 2007 and Entourage 2008 have only been installed in the last two months.
I have found that events which I mark as "free" in Entourage 2008 are changed to "busy" after a sync with iCal. The free / busy status is correct when the sync with Exchange takes place, but the status is incorrectly changed to busy every time the iCal sync takes place.
I need to put campus events, co-worker planned absences, and similar things on my calendar, but these items need to remain as "free" so that I can be scheduled during those times. This all worked correctly with Entourage 2004 and the older version of Exchange.
Does anyone know how to correct this behavior so that the free / busy status is not changed with a sync to iCal?

Sue,
Wish I could offer some good advice, but the easy syncing of iCal and Entourage 2008 so far has been impossible if not a nightmare.
When you go to import in Entourage and iCal is NOT listed as "another application", we are in HUGE trouble.
A real shame that in today's world of "New Media" and PDA's like iPhones and Blackberry that the two billionaires from Apple and MS did not provide us with easy and simple export/import/sync tools.
Maybe they should rename Office 2008 to Office 1984

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Sue,
Wish I could offer some good advice, but the easy syncing of iCal and Entourage 2008 so far has been impossible if not a nightmare.
When you go to import in Entourage and iCal is NOT listed as "another application", we are in HUGE trouble.
A real shame that in today's world of "New Media" and PDA's like iPhones and Blackberry that the two billionaires from Apple and MS did not provide us with easy and simple export/import/sync tools.
Maybe they should rename Office 2008 to Office 1984

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Ravish Garg

Entourage 2008 email sync with PocketPC WIndows Mobile 6

Hi:
Does anybody know a software or procedure for syncronize emails between Entourage 2008 and PocketPC?
I´ve tried Missing Sync and PocketMac but unfortunately none can do it. They only include notes, tasks, contacts, calendar, but email isnt included.
I have a MacBook with Mac OS X 10.5, Entourage 2008, PocketPC with Windows Mobile 6.
Any comment or suggestion for an alternate way for do it is welcomed. Even if I need to change to another email cliente
Thanks in advance

Since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
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Syncs with me just fine.

Entourage/iCal sync...a reward for whoever helps me fix this!

This is a long one and a tough one but I am serious about the reward!
Up until 3 months ago, I was successfully synching my Entourage with iCal. (using the native feature of Entourage found under the Preferences Pane)
iCal was then synching through .mac to another computer's iCal.
(Using the .Mac synching feature)
In case you are curious, I do this so my assistant can add events to my calendar.
And then mysteriously one day...Entourage stopped synching with iCal. following some of the advice found on this forum, I deleted the Entourage Calendar within iCal (the one that Entourage creates automatically) in order to reset the process.
Since then, when I initiate the Entourage Synch (through Entourage Preferences), Entourage creates the Calendar within iCal and appears to be 'pushing' events to iCal. However, when the synch process is complete, no events appear in that Calendar.
Interestingly, iCal can still synchronize effectively between the other computer's iCal (of course this is useless because it is not sharing infor from Entourage which is my main calendar.)
To date I have tried the following fixes:
- Removed and re-installed iCal
- Removed and re-installed Entourage and the entire MacOffice suite
- Cleared out Synch services (as per one recommendation on this forum
- Completely re-formatted my computer and re-installed EVERYTHING from scratch (that was a pain!)
I have isolated the problem as living between Entourage and iCal on MY computer. One of the ways that I know this to be true is that I am able to manually import my Entourage calendar FROM iCAL (using the import function.)
Because I need to have mey calendar visible by my assistant, I basically delete the data from iCal, re-import Entourage, and re-publish the calendar every day...this is no fun.
Your wisdom and advice will be greatly appreciated
MacBook 13" Mac OS X (10.4.8)

Welcome to Apple Discussions.
I cannot answer your specific questions, but mvps.org is a good resource for issues involving Entourage, the Exchange Server, and their integration with OS X applications like iCal, Mail and the Address Book.
This links to an area where specific issues regarding Entourage synchronization are addressed:
http://www.entourage.mvps.org/faqtopic/syncservices.html

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(btw, backend is Exchange 2007)

*"is it possible to schedule calendar appointments in Outlook and have them appear in Entourage?"*
Yes.
Since neither are Apple products, you should consider posting your question on Microsoft's own forums for their Mac products, as they would be geared more toward any issue you have then a forum focusing on Apple's own Mail applications:
http://www.officeformac.com/productforums

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http://www.entourage.mvps.org/faq_topic/iphone.html

No Free/Busy Information for Exchange 2010 users in Outlook 2010 client, 2010 OWA shows this information fine

I have looked for hours and hours on Google and this web site for this type of issue and nothing seems to help.
Problem:
On my new Windows 2008 R2 /Exchange 2010 server with IIS7 installed, I can use Outlook 2010 client to login and send and receive e-mail but when I try to busy search internal Exchange users I get no information (cross-hatch), but the sender of the Meeting Request
can see their own free/busy information fine. And OWA users can see free/busy information fine, as can Outlook 2003 client users against this Exchange 2010 server when logged in.
I don't know if I have a certificate problem with regard to IIS7 or Exchange 2010, I did not create my own certificate , it is just what was installed by default when I installed and configured Win2K8 server, IIS7 and Exchange.
On the Windows 7 workstations with Outlook 2010 client, I am not logging into the Exchange 2010 server DNS domain, if that makes any difference. On these workstations I can ping "autodiscover.my.exchange.server.com" and my.exchange.server.com
with no problem. I even used this Microsoft KB to install a new _autodiscover dns entry, but it did not help :
When I turn on logging on my Outlook 2010 client, I see this in my C:\Users\Administrator\AppData\Local\Temp\1\outlook logging\20131208-135658864-fb.log :
2013/12/08 13:56:58.864: Getting ASURL
2013/12/08 13:56:58.864: URL returned from cached autodiscover: blah blah
2013/12/08 13:56:58.864: Request to URL:
2013/12/08 13:56:58.864: Request action:
2013/12/08 13:56:58.864: Request XML: <?xml version="1.0"?>
2013/12/08 13:56:59.051: Request sent
2013/12/08 13:56:59.051: Response error code: 00000000
2013/12/08 13:56:59.051: HTTP status code: 0
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: There is an error in request/response.
2013/12/08 13:56:59.051: XML response:
2013/12/08 13:56:59.051: -------------------------------
2013/12/08 13:56:59.051: Getting ASURL
2013/12/08 13:56:59.644: Failed to get ASURL. Error 8004010F
At an Exchange shell console I enter this command and get these results :
Exchnage Management Shell :
VERBOSE: Connecting to BPExchange2010.my.exchange.server.com
VERBOSE: Connected to BPExchange2010.my.exchange.server.com.
[PS] C:\Windows\system32>Test-OutlookWebServices -id:[email protected] -TargetAddress:[email protected]
ll.com
RunspaceId : c929eacd-d53c-49d7-8532-c4b74e61b8be
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is
Type : Success
Message : [Server] Successfully contacted the UM service at https://bpexchange2010.my.exchange.server.com/ews/exchan
ge.asmx. The elapsed time was 234 milliseconds.
[PS] C:\Windows\system32>
** Also frequently when I log into Outlook 2010 client and start to send a meeting request , I get the Security Alert dialog :
autodiscover.my.exchange.server.com
Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the site's security certificate.
Green Check Mark : The security cerficate is from a trusted certifying authority
Green Check Mark: The security certificate date is valid
Red X : The name on the security certificate is invalid or does not match the name of the site.
Do you want to proceed ? . I either import the certificate or click YES, but does not help this issue.
NOTE: Each user that shows as NO INFORMATION cross-hatch, these users have appointments and have logged into outlook before.
When I do this autodiscover url from a Windows 7 pc with outlook 2010 I get :
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="14:47:01.5656198" Id="401440650">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Can anyone assist ? What am I missing ?
Thank You
NOTE: When will this go away. I had to strip out a lot of helpful information to post this. "Body text cannot contain images or links until we are able to verify your account."

Hi,
How many users encounter this issue, all users with Outlook 2010 or some specific users?
According to your post, the Error code 600 indicates that your Autodiscover service is working well. as for the certificate mismatch issue, we can also following the KB below to resolve it:
http://support.microsoft.com/kb/940726/en-us
The Free/Busy information in Exchange 2010 is using the Availability service to
retrieve it. Please directly access
https://mail.mydomain.ae/EWS/Exchange.asmx in IE and see whether a proper XML file is returned.
Or we can go to
https://testexchangeconnectivity.com and check MS Exchange Web Services Connectivity Tests.
Thanks,
Winnie Liang
TechNet Community Support

Changing availability Status for event in iCal

How do I change the availability status for an event in iCal Version 7.0 (1835.1)?

Hi bubbakwb3,
Thanks for visiting Apple Support Communities.
Use these steps to change availability status for an event in Calendar:
Calendar (Mavericks): Change your availability status for an event
http://support.apple.com/kb/PH14998
If the Calendar account you’re using displays your status for an event, you can change the status at any time and still be available to meet during an event.
By default, Calendar sets your status as free during all-day events and as busy during all other events.
Double-click the event, then click the event’s date.
Choose an option from the Show As menu.
Regards,
Jeremy

Outlook 2010 User can't access free/busy info for one resource mailbox calendar

There are a couple posts that are similar, but I haven't been able to solve this one yet.
We just recently moved our conference room calendars from public folders to proper resource mailboxes. Aside from users not RTFM on how to use them the move has been fairly painless. Until now. I have one user that can't see the free/busy info on one of
the room calendars. Just one. We are using Exchange 2010 and he is on Outlook 2010. When he tries to view a meeting in the calendar he gets an error, "Cannot open this Item. Cannot open the free/busy information."
He has no problem opening meetings for that room on OWA, so it leads me to believe it involves some temp files or cached info on his machine.
I tried using /CleanFreeBusy on his computer and it did not remedy the situation. I removed his profile and added it again which appeared to work, but five minutes later when I got back to my desk he could no longer open the meetings.
Any insight would be much appreciated. I admit I am an amateur when it comes to Exchange admin.

Remove and recreate the Outlook profile from their machine? I did this and it worked for a few minutes.
By resetting his profile do you mean removing his profile from the machine and recreating it after backing up all his user data?

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Message was edited by: allthingsapple

All free/busy requests get error 403 in iCal with MobileMe

I'm playing for the first time with looking with my availability in iCal / Lion / MobileMe CalDAV accounts.
Everything else is working well with my calendars and Mobile Me.
I can add events, remove them, edit them, the sync is working well between the web interface and iCal on my Mac (10.7)
The only thing amiss is the availability window just logs an error to the console after a short time out.
It's error 403 which seems to be a permission denied error.
Do I need to grant permission for MobileMe to publish my free/busy status anywhere?
It it locked down until I allow sharing?
Is it tied to sharing a calendar some how?
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7/27/11 12:48:30.780 PM          iCal          Error Error Domain=CoreDAVHTTPStatusErrorDomain Code=403 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 403.)" UserInfo=0x7fd30cbbe3d0 {CoreDAVHTTPHeaders=<CFBasicHash 0x10300c1e0 [0x7fff7dbf7ea0]>{type = immutable dict, count = 7,
entries =>
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          3 : <CFString 0x7fff7c240780 [0x7fff7dbf7ea0]>{contents = "Content-Type"} = <CFString 0x7fff7dbf1640 [0x7fff7dbf7ea0]>{contents = "text/xml"}
          4 : <CFString 0x7fff7c2407b8 [0x7fff7dbf7ea0]>{contents = "Date"} = <CFString 0x7fd30cbd9810 [0x7fff7dbf7ea0]>{contents = "Wed, 27 Jul 2011 17:48:30 GMT"}
          6 : <CFString 0x7fff7c240710 [0x7fff7dbf7ea0]>{contents = "Content-Length"} = <CFString 0x7fff7dbebe80 [0x7fff7dbf7ea0]>{contents = "280"}
          8 : <CFString 0x7fd30cd636e0 [0x7fff7dbf7ea0]>{contents = "X-Transaction-Id"} = <CFString 0x7fd30cbd7060 [0x7fff7dbf7ea0]>{contents = "nk11r10me-calsvr003-10-1311293226-3551930"}
          9 : <CFString 0x7fd30cab2b10 [0x7fff7dbf7ea0]>{contents = "X-Responding-Server"} = <CFString 0x7fd30cdeda10 [0x7fff7dbf7ea0]>{contents = "nk11r10me-calsvr003 10"}
} getting free-busy information for (
    "mailto:[email protected]",
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I have a similar issue. My girlfriend is using a yahoo address and for the life of me I cannot send her an iCal invite from my me.com or mac.com address. It never shows up in her email, not in inbox, not in junk, not deleted. I get an exclamation point on her name in the iCal invite. I can send her invites from Gmail. I created a test account on yahoo and I can send invites to that test account.
Of course I can email her just fine. I can open the invite in iCal, select the down arrow on her name and select "send email" that works just fine. I try to "invite again" and nothing... this is maddening
I've deleted iCal cache, deleted her contact, tried just using her smtp yahoo address, i don't have this issue with anyone else that I know of...

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Message was edited by: jsky

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I recently purchased a Verizon plan with my new BlackBerry 8830 Curve. I also downloaded pocketmac for blackberry with the Verizon technical support person. He spent almost 2 hours with me yesterday. We still can not sync my Blackberry contacts and calendar events to my mackbook on Entourage 2008.
This is the message I get:
[02:20:57.110] Could not lcoate the Microsoft Entourage Office Synchronization Tool.
[02:21:01.076] Could not lcoate the Microsoft Entourage Office Synchronization Tool.
PS, they even typed in locate incorrectly.
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Guess what ? Pocketmac for Blackberry just released a new version this afternoon. 4.125.
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Entourage 2008 & iCal sync inaccurate free / busy status for events

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