Entourage and Word Doc Attachments

I've recently started using Entourage (Office 2004 version) in place of Mail. Occasionally I get a Word doc attachment that I can't open. I get a message stating it is either in use or is not a properly formatted doc. I can switch over to Mail and open the same doc with no problem at all. Any idea what the issue might be? It's not a show stopper, just a minor annoyance. Somewhat like not getting the free upgrade to Office 2008 because I forgot to send in the original boxtop (the original receipt wasn't good enough for Microsoft). Sorry, my anti-Microsoft bias is showing. Any help is appreciated.

Since Office is not an Apple product, you should consider posting your question on MIcrosoft's own forums for their Office:Mac products, as they would be geared more toward your issue than an Apple forum:
http://www.officeformac.com/productforums

Similar Messages

Cannot download .pdf files and word docs from KM using Web Dynpro

Dear Portal Gurus,
Using KM API, I am trying to download, documents from KM in my Web Dynpro Application. But .pdf files and word docs with screenshots are not getting retrieved from KM. Word docs opens with no content and Adobe opens with an error saying "Either it is a damaged file or It is not a supported file".
I am using the following KM service to download the content.
public byte[] retrieveResourceInBytes(String strRid){
///// after a few lines ////
     if (this.loggedOnUser.isAuthenticated()) {
// create a resource context with the authenticated user
     rContext = new ResourceContext(this.loggedOnUser);
// create a RID to handle a resource
      aRid = RID.getRID(strRid);
          try {
          // get an instance of a resource factory
                 final IResourceFactory aResourceFactory = ResourceFactory.getInstance();
// retrieve a folder/file with context
                                             aResource = aResourceFactory.getResource(aRid, rContext);
     if(aResource.isCollection()) {
                                                                  aResource = (ICollection) aResource;
                                                  IPropertyMap objIPropertyMap = aResource.getProperties();
                                             IMutablePropertyMap objIMutablePropertyMap =objIPropertyMap.getMutable();
                                             objHashMap = new HashMap();
     if (aResource != null) {
                                                                     IContent oldContent = aResource.getContent();
                        InputStream objInputStream=oldContent.getInputStream();
             byte[] theBytes = new byte[objInputStream.available()];
             objInputStream.read(theBytes);
                    return theBytes;
     } // catches all the exceptions here///
Could you please advise if I am doing something wrong else could you please advise me for any corrections which would help?
Thanks a lot in advance,
Zeena
Edited by: Zeena Ali on Mar 25, 2009 8:13 AM

On Apr 10, 2013, at 4:10 PM, AdityaKalania wrote: Replies in RED below:
Re: Cannot download pdf files from web sites
created by AdityaKalania in Adobe Reader - View the full discussion
Hi,
Which web browser are you using to view the PDF? Safari 5.1.8
When you open the PDF in Adobe Reader add-in you will either see a floating toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317859/430-90/floating +toolbar.JPG
or a normal toolbar
http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5224223-317860/450-11/normalto olbar.JPG
both the toolbars have save button, use the button to save the file locally. I do not see these toolbars. I do, however see this
and it works! Thanks
Hope this will help you.
Thanks
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5224223#5224223
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5224223#5224223
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5224223#5224223. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Word doc attachments won't open? only choice is "dropbox" or "airsharing"?

word doc attachments won't open?my only choice is "dropbox" or "airsharing"?
i have a email that has a microsft word doc that was sent to me as a attachment and when i try and open it with my apple iphone 4 i get only 2 choices... dropbox or airsharing? i also have doc's to go on my phone but am not given that choice? they open just fine on my apple laptop.... can any help my with this? it must be a setting that i need to make?
thanks,
JB

Since your question is related to Microsoft products, I suggest you post your question on their own forums for their Mac software:
http://answers.microsoft.com/en-us/mac

Hp officejet pro 8610 prints solid black on scanned pdf and word doc pictures

-HP Officejet Pro 8610
-problem printing scanned pdf document and word doc. photos
-My new HP Officejet Pro 8610 printed a newly scanned pdf document as an all black picture. I then printed a saved word documtent from my iMac which included a small picture. The document print was acceptable, but the picture was solid black. There were no error messages. These were, my initial tests, to check this new printer.

Hey there @TM-10
Welcome to the Community
I read through your post about your new Officejet 8610 scanning a document to your computer and printing out all black. I have a couple ideas for you to try.
Try the steps in this guide: Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9...
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Viewing/Syncing PDF and Word Docs?

I read before I bought my iPhone that it would have support for PDF and Word Docs. How do I view and store these docs? Since I can sync music and movie files, can I sync documents too?

So I can store and view a 700MB movie, but not and 8kb text file? Are you kidding? I've tried emailing myself a PDF, but I can only view it in Mail's tiny vertical window. So far I have been unable to open ANY PDF on the Web. I get an error "Safari can not download this type of file."
There is no way to sync/view a PDF like I sync/view Photos? Why include PDF support then implement it in the narrowest way imaginable? This phone just became useless in any type of business environment. It is unbelievable that on an 8 gig Phone I can't even store a PDF, Word, or TXT file. Looks like this phone is a $600 toy, not a device for a serious user.

Adobe Reader tries to open all files even Excel and Word docs.

When I try to open files that are sent to me, the Adobe Reader tries to open them all instead of an Excel file getting opened automatically by Excel and a .doc being opened by Word.
The message I get by the Reader says it cannot open it, of course. (I have Windows Vista on my HP computer if that is the problem.) Someone told me to take the default off of the Reader so the files open and download in the proper software program, but I am unable to find such a "default" option in the Reader program properties.
I never had this problem with any previous Windows version, so not sure if it is my computer, or the Reader. How can I fix this so when I download or open a file, it automatically opens in the right software?

This means that the file associations of the various Office programs have been muddled up somehow. Try an Office repair install; that should correct the file associations.

Insert a spreadsheet and word docs into a PDF with hyperlinks

I have a spreadsheet index with hyperlinks to 455 single page word docs. I want to make a single pdf by inserting the spreadsheet followed by the word docs.
Is there a way of having the hyperlinks recognize the inserted word docs pages inside the pdf via the original hyperlinks, or do I need to remove the hyperlinks before inserting the spreadsheet and then do bookmarks for all 455 pages? Or some other method?

James,
I doubt that will work. But it should be easy enough to find out. If you
print to pdf from ID, I guarantee is will not work. If you export from
ID, I doubt it will work, but ask in the ID forum, since the creation
does not depend upon Acrobat.
Mike

Changing default application for Pages and Word docs?

I wasn't sure if this was the right place to ask this...
I just got a new computer, running Tiger. I own older copies of Word (which I hate) and iWork (which I love). When I copied my data to my new computer, all my documents defaulted to opening in the new versions of those programs. Furthermore, it won't let me change the program that opens those type of documents.
I open the information on a document, tell it to open in Pages 1.0, and that works fine. But if I try to tell it to "Change All", it just reverts to Pages 2.0. The exact same thing happens when I try to tell Word docs to open in my old version of Word, or with Keynote. I can open my files just fine within the program, but it's getting really, really irritating not to be able to open documents by double clicking.
Any advice? I can't afford to buy the new programs, even if I wanted them (which I don't, in the case of Word).

Julia,
Try Resetting Launch Services, by Dr. Smoke.
;~)

PFD's and word docs sending as zipped, how to stop this?

When I email docs to that were created in pages and then exported and saved as PDF's or word docs, the recipient gets them zipped and can't open them. I have 'windows friendly docs' enabled. Can anybody explain this please?

Please send yourself a test message with a PDF file attached. Is the attachment converted to a ZIP file?

IWeb and word doc

If I make a word doc on my Mac and load it to the website, I can log on and print it ok from any computer (PC & Mac). But if I create the word doc on a pc, copy it to the mac, upload to website, it prints ok from a mac, but from a pc it prints reversed, ie black page, white print. Any ideas?

Have you considered converting it to a PDF file and posting that. Would that print properly on the dark side?
Do you Twango?

Entourage and Word 2001

Hi, I am not sure where to find help on this but I going to give it a try here. I have an emac with 9.2 running. I have Office 2001 installed. Whenever I try to open the Entourage or Word application I keep getting a message saying "type 2 error you should have save your work" I can open Excel and Powerpoint with no problems. I stupidly did not back up my emails now I am worried that I may lose them all. Any ideas on how to solve this? Thanks in advance.

Nyo,
The first thing to do is to backup all your existing emails. In OS9, they should be in the Documents/Microsoft User Data folder in the top of your boot disk.
Then get to the mactopia website at microsoft to make sure you have all the necessary patches applied to Office 2001. (I'm not a believer in giving people links to exact pages, put mactopia into Google and be amazed how easy it is to find things for yourself).
Do you have virtual memory turned on ? If you have 1G or more of memory in the eMac, VM will be off. This has caused issues for me with Word (but not Entourage) in the past.
This could also be caused by (one or more) corrupt fonts, Word likes to display the Font menu using the actual font, annoying for symbol fonts.
I'm at a bit of a loss to work out what Entourage could be complaining about.
Could be corrupt preferences. Find and trash them from the Preferences folder on your System Folder. They could even be in a Microsoft folder within there.
Finally could be a corrupt application. MS are keen users of self-modifying code since Word 3.0. You could try a reinstall of Word or Entourage (aren't you glad you backed up your mail).
After all this, and you still get the same error, should we consider a corrupt mail file. Even then, Entourage can make an effort to recover the mail.
How big is the mail file ? And how much free space is on the internal hard disk ?
After all the above, I'm hoping that even if it still doesn't work, you're getting a more descriptive error message.

Why can't I open Word doc. attachments I receive in emails?

All of a sudden, I can no longer open email attachments that I receive as Word documents.

Csound1 wrote:
Andy Mt P wrote:
Don't see how I can choose the file from within Word as it's not saved anywhere?
I have now discovered if I drag the file from mail on to the WORD icon in the doc it will open....seems much clumsier than the old option of clicking on the file to open it
Opening attached pics seems to require the same action as well using iphoto.
A bit of a step back in my opinion....
Save the word file from the email to your Mac (have you never saved an attachment before)?
Post back when you can do as I asked you to.
And remember that we are trying to find out what is wrong, don't be so snappy!
haha...point taken. Wasn't feeling 'snappy' when I typed it, not intended as such...!
If I save it somewhere as you suggested I can then open it
also, as I mentioned if I drag the doc onto WORD in the dock it opens that way as well

PDF attachments are showing up as WORD doc attachments

For some reason, my Gmail program shows PDF attachments (that were created using Adobe) as a WORD attachment? When I double click on the attachment, it tries to open in WORD and just shows gobbledygook. Yet, if I don't try to open it and save it to MY Docs, and then go in through Adobe and open it there, it works fine. This has just started in the last month or so. It's the same with every single attachment.

In WIndows 7 or Vista Go to Control Panel>Programs>Default Programs>Set Associations.
Scroll down the list to .pdf. Cick Change Program and set it to Adobe Reader. Click OK.

Word doc attachments to Outlook emails fail to open

Word attachments to emails received in Outlook fail to open (no response when click on "open"). Problem occurs once Acrobat 9 loaded
If saved still cannot open from the saved file. Problem removed by unistalling Acrobat.
Windows Vista Enterprise
Outlook 2003

Should have just right clicked on the file and selected the open-with option to chose WORD. Apparently you did something to open a DOC file in Acrobat sometime and the association was messed up.

Can't open word doc attachments in pdf mail portfolio

I created a pdf portfolio by converting outlook mail messages in Adobe Acrobat 9 Pro. I can open the attachments but my coworkers are unable to open email attachments that are word documents (they can open pdfs). When they go to Preferences --> Trust Manager, the first option about pdf attachments is grayed out and cannot be selected.
Can anyone please help tell me how to make the word documents accesible to other users.
Thank you

Hi,
I have Acrobat 9.5 on my machine and I am not able to see any problem in opening non PDF file attachments.
Please give the exact version of Acrobat you are using ( to see the version go to Help -> About Adobe Acrobat).
Update your Acrobat to latest version i.e 9.5.
As you have mentioned that in Preferences-> Trust Manager-> Allow opening of non PDF file attachment with external applications is grayted out,
is it a custom installation of Acrobat ?? because in normal installation this option is not grayed out.
Thanks.

Entourage and Word Doc Attachments

Similar Messages

Maybe you are looking for