Entourage Receives But Won't Send Emails

My Entourage had been working perfect for about a year until 2 weeks ago when it stopped sending emails. I can receive emails but when I attempt to send them the following message comes up:
"An operation on the server timed out. The server may be down, overloaded, or there may be too myuch net traffic. "
If that happened once I'd be understand, but I havent been able to send mail now for 2 weeks so I know its not the server. Can anyone help?

Hi Joel.
Couple of things.
1) Have you talked to your mail provider to make sure that you have your settings correct, still? Or have you triple checked your settings?
2) Any changes to firewall settings?
3) Did you add/change any other software on the day that mail stopped sending?
(Quit Entourage for the next steps)
4) Repair Permissions?
5) Do keychainAccess firstaid, or remove the password in Keychain for this server. Then restart the Mac. Then restart Entourage
Someone else might have some ideas

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