Entry not found in object buffer

Hi,
When we create service desk message we are getting Entry not found in object buffer error error. Can you please help me out to resolve this issue.
Thanks

Hello again,
Is it a customized support message (e.g. ZLFN for instance) or the standard one ? If customer message, check your action profile... You need to have a copy from the standard action SLFN0001_ADVANCED_UPDATE_DNO.
Hope it helps.
BR.
Stéphane.

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PFB the source code. Please look in to this at your convenient time..
FUNCTION ZSERVICE_TICKET_INC_EDIORDERS.
*"*"Local Interface:
*" IMPORTING
*"     REFERENCE(ZPROCESS_TYPE) TYPE CRMT_PROCESS_TYPE
*" EXPORTING
*"     REFERENCE(ZOBJECT_ID) TYPE CRMT_OBJECT_ID_DB
* PARAMETER QUANTITY TYPE CRMT_SCHEDLIN_QUAN.
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DATA : lv_header_guid        TYPE                   GUID_32,
         lv_header_guid16      type                   guid_16,
         lv_item_guid          TYPE                   guid_32,
         lv_sched_guid         TYPE                   guid_32,
         lt_header_guid16      type                   CRMT_OBJECT_GUID_TAB,
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DATA: itab_header           TYPE STANDARD TABLE OF bapibus20001_header_ins,
         itab_created_process TYPE STANDARD TABLE OF bapibus20001_header_ins,
         itab_objects_to_save TYPE STANDARD TABLE OF bapibus20001_guid_dis,
         itab_partner          TYPE STANDARD TABLE OF bapibus20001_partner_ins,
         itab_input_fields     TYPE STANDARD TABLE OF bapibus20001_input_fields,
         itab_return           TYPE STANDARD TABLE OF bapiret2,
         lt_orderadm_h         type                   CRMT_ORDERADM_H_WRKT.
* DATA DECLARATION WORKAREAS
DATA:   wa_header             TYPE                   bapibus20001_header_ins,
         wa_partner            TYPE                   bapibus20001_partner_ins,
*         wa_item               TYPE                   bapibus20001_item,
*         WA_SCHEDLIN_I         TYPE                   BAPIBUS20001_SCHEDLIN,
         ls_inputfields        TYPE                   bapibus20001_input_fields,
         wa_objects_to_save    LIKE                   LINE OF itab_objects_to_save.
*         wa_pricing            TYPE                   bapibus20001_pricing,
*         wa_sales              TYPE                   bapibus20001_sales,
*         wa_shipping           TYPE                   bapibus20001_shipping,
*         wa_product_i          TYPE                   bapibus20001_product.
*         wa_schedlin_i    LIKE LINE OF lt_schedlin_i,
*         wa_schedlines   LIKE LINE OF lt_schedlines,
DATA:   wa_created_process    LIKE LINE OF itab_created_process,
         itab_saved_objects    TYPE STANDARD TABLE OF bapibus20001_object_id,
         wa_saved_objects      LIKE LINE OF itab_saved_objects,
         gc_x TYPE c.
         gc_x = 'x'.
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CALL FUNCTION 'GUID_CREATE'
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      ev_guid_32 = lv_header_guid.
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data: temp type CRMT_OBJECT_GUID_TAB.
*temp = (CRMT_OBJECT_GUID_TAB)lv_header_guid16.
* Passing the respective values from the Header table to internal table.
wa_header-guid          = lv_header_guid.
* zprocess_type           = 'ZSC'.
wa_header-process_type = zprocess_type.
* wa_header-description = 'MY S2D ORDER'.
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*Appending the values to the ITAB_HEADER.
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*      ls_inputfields-REF_KIND = 'A'.
*      ls_inputfields-objectname = 'ORDERADM_H'.
**     ls_inputfields-logical_key = ' '.
*      ls_inputfields-fieldname = 'PROCESS_TYPE'.
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*      CLEAR ls_inputfields.
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wa_partner-ref_guid = lv_header_guid.
wa_partner-ref_kind = 'A'.
wa_partner-ref_partner_handle = '0001'.
wa_partner-partner_fct = '00000001'.
wa_partner-partner_no = '1000007'.
wa_partner-no_type = 'BP'.
wa_partner-display_type = 'BP'.
APPEND wa_partner TO itab_partner.
* APPENDING THE ITAB_PARTNER TO INPUT_FIELDS
ls_inputfields-ref_guid = lv_header_guid.
ls_inputfields-ref_kind = 'A'.
ls_inputfields-objectname = 'PARTNER'.
ls_inputfields-logical_key = '0001'.
ls_inputfields-fieldname = 'REF_PARTNER_HANDLE'.
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****PARTNER_FCT*********************************
ls_inputfields-ref_guid = lv_header_guid.
ls_inputfields-ref_kind = 'A'.
ls_inputfields-objectname = 'PARTNER'.
ls_inputfields-logical_key = '0001'.
ls_inputfields-fieldname = 'PARTNER_FCT'.
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ls_inputfields-ref_kind = 'A'.
ls_inputfields-objectname = 'PARTNER'.
ls_inputfields-logical_key = '0001'.
ls_inputfields-fieldname = 'PARTNER_NO'.
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ls_inputfields-logical_key = '0001'.
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ls_inputfields-ref_guid = lv_header_guid.
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CLEAR ls_inputfields.
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*      ls_inputfields-ref_guid = LV_HEADER_GUID.
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*      CLEAR ls_inputfields.
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*         TEXT            = ITAB_TEXT
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*          sales           = itab_sales
*          shipping        = itab_shipping
*          product         = itab_product_i.
READ TABLE itab_created_process INTO wa_created_process WITH KEY guid = lv_header_guid BINARY SEARCH.
wa_objects_to_save-guid = wa_created_process-guid.
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      update_task_local = space
      save_frame_log    = gc_x
    TABLES
      objects_to_save   = itab_objects_to_save
      saved_objects     = itab_saved_objects
      return            = itab_return.
* Calling the Standard BAPI to Commit the transcation.
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IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
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ENDIF.
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read table lt_orderadm_h into wa_orderadm_h WITH KEY guid = lv_header_guid.
object_id = wa_orderadm_h-object_id.
Zobject_id = wa_orderadm_h-object_id.
WRITE: / 'Object ID: ',object_id.
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