Envelope Feeder for HP Officejet Pro 8500

Does HP (or anyone) make an envelope feeder for the HP Officejet Pro 8500?

HP's drivers for that model are only supported for Tiger and Leopard. If you want to use the printer you will need to upgrade your OS X system.

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How to get drivers for HP Officejet Pro 8500

I have an HP Officejet Pro 8500 in my network. It works with my pc, but how to get it working with my MacBook Pro?

Go to the HP website and see if they have drivers available for OS X.

Problems printing envelopes on an HP Officejet Pro 8500 Wireless

I have had this printer for over a year and have lived in frustration with the primitive and really disfunctional way it tries to print envelopes. The left or right side placement of a flap up number 10 envelope gets misaligned as it is pulled through for printing and on many occasions jams and tears. The center position is the only position that will work, but not flawlessly as the envelope also misaligns as it is pulled through. It often takes two or three tries before i can get an evenly or straight printed envelope. I am puzzled as to how HP would engineer a product for small business use that has such a dysfunctional envelope printing system. I am otherwise not displeased with the product for almost all other uses. It has lots of other very good features that work. But not envelope printing.
I thought I would try to inquire as to whether a download update of software might have tried to correct this problem. Am I alone in this?
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Have you moved the paper guides to properly align the envelopes? I do not see how envelopes can be loaded in any position but the center with the paper guides set snugly. See page 42 (46) of the manual here. Also, if you have the optional second paper tray note that envelopes are not supported in it, you need to use the top tray.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet Pro 8500 Premier: How do I force the Copy function to use paper from Tray 2?

I set the default tray to Tray 2 and locked Tray 1 to protect my envelopes and this works fine when printing from the computer. But when I copy a document using the START COPY button, the printer pulls from Tray 1 and complains about the media being the wrong size.
When I use the printers control panel to set the Copy function to use Tray 2, it resets itself to Tray 1 the next time I copy something.
Surely I am not the only one in the Universe who would want to configure my printer to do this.
Has anyone else out there tried this?
Also, is there a specific forum for the Officejet Pro 8500 series printers?

Hi
Hope you're still checking this
I had the same problem but found that if you go to the copy menu through the touchscreen, change the tray to tray 2 and then scroll to the very bottom there is an option to "Set as new default". This also changes the default for the Start Copy buttons - at least it did for me anyway.
Good luck

Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

I am trying to use my IPad and print from it through Air Print.
Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an HP Officejet Pro 8500 A909n Series Printer?
The documentation from Apple indicates compatibility with:
HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
Will the 8500 A909n work?
Thanks.

Hi,
Airprint is not supported for HP Officejet Pro 8500 A909m Series.
Thank you.
I am an HP employee
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Officejet Pro 8500 A909g All-in-One series, Printer Won`t print

The printer will not print from my computer running windows 7- 64bit. I am connected wirelessly through a Lynksys router with both the computer and printer, Howerver; I cannot get the printer to print from the computer. I have tried reinstalling the software from the cd that came with the printer and I also downloaded and installed the most up-to-date software and drivers from the HP site. Occasionally the printer will print out a job, but only when the computer is shutdown and restarted or sometimes after sitting in queue for a long period of time, but neither of these always work. I`m stumped.....

Hi FGG,
I understand you're missing a driver for your Officejet Pro 8500 printer. I'd be happy to help you with this!
If you click here you can download the full software package for your printer, including the drivers. Just click next when the page loads (it should be able to detect your operating system) and then scroll down to where it says Driver - Product Installation Software, and proceed to download the HP Officejet Pro Full Feature Software and Driver. I recommend saving it to your computer to make things easier as well.
If this was not what you're looking for please let me know more specifically what the issue is.
Hope this helps, have a great day!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

Officejet Pro 8500 Wireless All-in-One Printer - A909g printhead

The printer has not been 100% for a few weeks. It would align the printhead fine. When printing, it didn't always print everything - one time blues would be missing, another black would be missing. Received a message saying the ink was out of date. Picked up new ink yesterday, installed it and the printer went thru it's normal routine - cleaning and aligning. It would print the page which was not good and then realign again.
I read up on how to change the printheads. Problem is the printheads are stuck over to the right. I have pressed the * button and done anything else I could find. What do I do now?
Carol Belles

Hey @carolinva,
I understand that you're having print quality printhead related issues on your HP Officejet 8500 Wireless All-in-One Printer. I would like to work with you today in resolving the issue of not being able to remove your Printheads. Now I understand that you have already tried new cartridges and run the cleaning and aligning on the product to no avail. At this point you have determined that the printheads are defective.
Just so you are aware there are two printheads in your product. There is a Black and Yellow Printhead and a Cyan and Magenta Printhead. Because your quality issue is affecting blues and blacks than both printheads may be defective. The printheads run for about $64.99 a piece plus tax in the United States. Also, there is a chance that you could replace both printheads and the issue not be resolved because it's a hardware failure of your ink system. Therefore, the next step would be to replace the printer. New printers do not use the same ink systems as your Officejet 8500 printer so the Printheads would do you no good if you have to replace your product.
Part Number for HP 940 Black and Yellow Printhead: C4900a
Part Number for HP 940 Magenta and Cyan Printhead: C4901a
I'm going to provide you steps on how to properly remove the printheads in your product. Because your printheads failed to initially move to the left I'm going to have you start by running a power reset.
Step 1: Power Reset:
With your printer powered on, disconnect your power cable.
After 30 seconds, plug your power cable back in to the printer.
Your printer should turn on automatically.
Once the printer returns to the ready state, follow the steps below.
Replacing the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909)
Please let me know if the steps provided resolve your issue. Should you have further issues be sure to let me know. Good luck!
X-23
I work on behalf of HP
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Cannot start HP Printing Software (HP OfficeJet Pro 8500 A910a)

Hello,
When I doubleclick on the HP Software icon on my desktop strange behavior results. Nothing opens and my computer behaves erratically. After quite a while I get the following error messages:
instancefinderdlg.exe
werfault.exe
Then, after this - my computer sort of reboots all by itself. But not a full reboot - it just goes back to the initial logon screen and I re-enter my Windows password, and the desktop shows.
I am running Windows 8.1 Pro (64 bit). The printer is set up to operate wirelessly.
After doubleclicking on the HP Software icon and waiting a long time for the software to open, as I mentioned above, one thing I tried was a ctrl-alt-del and opened Task Manager. I checked the services running and there was multiple instances of an HP service running (I don't recall the name but there seemed to be dozens of the same HP service running).
I also completely uninstalled all HP software using Revo Uninstaller, and then re-installed the complete software / driver package for the OfficeJet Pro 8500 A910a - but this did not make any difference; exactly the same problems ocurred again.
This has only happened in recent days. Prior to this I was able to doubleclick on the HP software icon and the software opened normally and I was able to check settings, ink levels, etc. Interestingly, the printer still seems to function well - I can print from Word, print photos from Lightroom, etc. I just can't open the HP Printer Software from my desktop.
Any help would be greatly appreciated. Thank you!
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Hello again,
I tried the first part but it did not work.
However, the second more detailed part (with the 9 steps), appears to have worked! I now can double-click on the HP Printer icon and everthing functions as it used to previously.
I would like to take this opportunity to thank you very, very much! You have been very patient with me as a customer and very persistent and determined to find a solution. Over the course of several days you suggested various possible solutions. When something did not work, you did not give up but continued to search for a solution. You really are a very fine example of what customer service should be. You deserve a big raise! Thanks again.
Regards,
J D Sallows

Officejet Pro 8500 wireless Product CDs

I have tried several times to download the full feature sotware. it downloads and when I run the software it just stops doing anything after it extracts. I have been to the temps folder and tried running the setup.exe direct from there. No joy. I have run all the diagnostics suggested by HP. Still now joy. I have been at this for three weeks now. I was just thinking maybe the software would install from a CD/DVD, I tried the original that came with the printer, but this will not load onto a windows 8.1 setup
I remembered that you used to be able to order them from the site. However, it appears you can't now. Any idea how I can get hold of the full feature software for the Officejet Pro 8500. My next option is to drop kick the whole thing onto the tip.

Hi
I'd like to help you install the software. The issue is not the downloaded version, so we can work on resolving the issue at its root cause and then install the software from the download.
Please open this link and follow the instructions as suggested by Gemini02 > Click here - installing printer software for my printer in windows 8.1
Please let me know if this resolves the issue, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Officejet pro 8500 printer carriage does not go to the left to reset

I have a 4 yr old Oficejet pro 8500 - I want to change the print heads as its not printing color properly. But I cant move the carraige over to the left. Not by turning it on or off, or holding the @star 'ok' key. Is the machine passed its sell by date?

Hi , I see you are trying to remove your printheads and I think I may be able to help.
Here is a document on how to Replace the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909) - the key to this, is that the printer needs to be powered on. If it still won't cooperate, you might have to do a hard reset. To do so, leave the printer on and unplug the power cable from the back of the printer. While it is unplugged, you can hold down the power button on the printer for about 10-15 seconds to release any built up power. Then plug the printer back in. Retry the steps listed in the document to move the carriage over. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Can i upgrade my officejet pro 8500 A909g to eprint

Is there a software upgrade for the officejet pro 8500 a909 that allows you to eprint

Unfortunately the answer is not.
Below you may find any ePrint compatible model currently available:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en&product=4083871&tmp...
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How to change printer heads on the officejet pro 8500 premier A909n

My Officejet pro 8500 premier A909n will not print color i have cleaned the printerheads a few times and it still wont print colors. How do i change the printerheads? I tried to get the cover off on the right hand side but cant seem to get it off and i really do not want to break it. How does it come off?

Hi there @plbart
Welcome to the HP Forums!
I read about how you are looking to remove the printheads in your Officejet 8500 A909 model.
Check out this guide I have found for you that will show you instructions on how to replace and remove the printheads.
Replacing the Printhead for HP Officejet Pro 8500 All-in-One Printer Series (A909)
I hope this helps, have a great Monday!
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Firmware update for HP OfficeJet Pro 8000 wireless to fix load paper issue - as for the 8500?

Is there any hope that that soon will be a firmware update to fix the issues loading paper and the printheads for the HP OfficeJet Pro 8000 wireless printer?
A month or two ago there came a firmware update to the HP OfficeJet Pro 8500 wireless, which has some of the same issues,
and allegedly should have the much of the same load-mechanism as the 8000 printer.
It would be great, as we are on the fourth (4) replacement of this HP 8000 printer. For example, it would be great if we could use normal (80g) paper and not has to use (HP) 90g paper, as this prevents us from using the duplexer and only print on one side.

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

HP OfficeJet Pro 8500 Premiere and Mirror printing for mousepads and t shirt printing

Concerns HP OfficeJet Pro 8500 Premiere. I have been trying to figure out where the printer setting is for mirror printing. It usually is in the Advanced Tab. I called HP and was told by 2 different tech's and then a Supervisor that HP did not include that option in this printer. I tried to explain how I felt this was hard to believe and was told it most likely was a option that was no longer need. I have her name and case number. I asked her to bump this up to the next higher level because I felt strongly HP did not intentionaly leave this option out. I was brushed off.
Can anyone suggest anything.
Thanks
Joe
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View Solution.

You can install an alternate print driver, such as the HP Deskjet 990c(pre-included with XP and Vista) and you should have that option. Follow the instructions below.
===Step one: Determine which port the current HP product uses===
a. From the Windows taskbar, click the Windows icon/Start button.
b. In the Start Search box, type control printers and then press Enter . The Printers window appears.
c. Locate the HP product in the list of printers, right-click the HP product, and then click Properties .
d. Click the Ports tab and write down the name of the port that has a check mark in the box beside it. This is the port to which the current HP product is printing.
e. Click Cancel to close the Properties dialog box.
===Step two: Add an HP Deskjet 990c default printer===
a. In the Printers window, click Add a printer .
b. Under Choose a local or network printer , click Add a local printer and then click Next .
c. Click Use an existing port , click the down-arrow ( ) to the right to select the port identified in Step one, and then click Next .
d. Under Manufacturer , locate and click HP .
e. Under Printers , locate and click hp deskjet 990c and then click Next .
f. In the Printer Name box, change the name of the printer if you'd like to.
g. Continue the wizard and select the preferred options, and then click Finish .
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HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.

HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.

Hi,
Can you confirm that you have an Officejet 8500a or Officejet 8500? On the 8500a model, you can set the networks proxy address and port setting from the front panel of the printer (setup>Webservices setup>proxy). If you are unsure what your proxy settings are you'll need to contact your network admin. If your network uses a proxy users name and password for all devices, you need to enter this information along with the proxy address and port in the printers embedded web server. Type the products IP address into an internet brownser window (printer must be connected to the same network as PC). Select the network tab, and than look for the proxy settings option. Enter in the information and click apply. Once the networks proxy information has been correctly inputed into the embedded web server, try printing again. If unsuccessfully, you might try reinstalling the printer software after uninstalling it. Hope this helps!
I was an HP employee
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Envelope Feeder for HP Officejet Pro 8500

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