Envelope index deleted - Rebuild fails....
Hi,
I have a a complete crash, and successfully restored thanks to Time Machine.
As you know, TM does not backup the envelope index file, so i have to go through the import process.
However, the process constantly hangs, right from the start, without even making any progress or importing a single email. It sits there at 0 out of 56352 emails.
it does however swap a nice chunk of space (a few gigs) but that's about it. I tried letting it alone for a full night with no success.
Here is a sample done throught activity monitor:
Sampling process 1779 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Mail (pid 1779) every 1 millisecond
Call graph:
1327 Thread_2503
1327 0xfa206
1327 NSApplicationMain
1327 -[NSApplication run]
1327 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
1327 _DPSNextEvent
1327 BlockUntilNextEventMatchingListInMode
1327 ReceiveNextEventCommon
1327 RunCurrentEventLoopInMode
1327 CFRunLoopRunInMode
1327 CFRunLoopRunSpecific
1327 __NSFireDelayedPerform
1327 0x447e
1327 0xeda5e
1327 0xf123e
1327 -[NSApplication runModalForWindow:]
1327 -[NSApplication _realDoModalLoop:peek:]
1327 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
1327 _DPSNextEvent
1327 BlockUntilNextEventMatchingListInMode
1327 ReceiveNextEventCommon
1327 RunCurrentEventLoopInMode
1327 CFRunLoopRunInMode
1327 CFRunLoopRunSpecific
1286 mach_msg
1286 machmsgtrap
1286 machmsgtrap
39 __NSFireTimer
13 0x185c68
13 -[NSView displayIfNeeded]
13 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:]
13 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
13 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
12 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
8 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
8 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
6 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
2 -[NSView _drawRect:clip:]
2 -[NSControl drawRect:]
2 -[NSTextFieldCell drawWithFrame:inView:]
2 -[NSTextFieldCell drawInteriorWithFrame:inView:]
2 _NSDrawTextCell
2 _NSStringDrawingCore
1 -[NSStringDrawingTextStorage drawTextContainer:withRect:graphicsContext:baselineMode:scrollable:padding:]
1 -[NSLayoutManager glyphRangeForTextContainer:]
1 -[NSLayoutManager textContainerForGlyphAtIndex:effectiveRange:]
1 _NSFastFillAllLayoutHolesUpToEndOfContainerForGlyphIndex
1 -[NSLayoutManager(NSPrivate) _fillLayoutHoleAtIndex:desiredNumberOfLines:]
1 -[NSLayoutManager(NSPrivate) _fillLayoutHoleForCharacterRange:desiredNumberOfLines:isSoft:]
1 -[NSATSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:]
1 -[NSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:]
1 -[NSTypesetter _layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:maxC haracterIndex:nextGlyphIndex:nextCharacterIndex:]
1 -[NSTypesetter _getRemainingNominalParagraphRange:andParagraphSeparatorRange:charactarIndex:la youtManager:string:]
1 -[NSTypesetter _getRemainingNominalParagraphRange:andParagraphSeparatorRange:charactarIndex:la youtManager:string:]
1 -[NSStringDrawingTextStorage textContainerForAttributedString:containerSize:lineFragmentPadding:]
1 -[NSConcreteMutableAttributedString replaceCharactersInRange:withAttributedString:]
1 -[NSTextStorage edited:range:changeInLength:]
1 -[NSStringDrawingTextStorage processEditing]
1 0x23743
1 -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixAttributesInRange:]
1 -[NSMutableAttributedString(NSMutableAttributedStringKitAdditions) fixFontAttributeInRange:]
1 +[NSFontManager sharedFontManager]
1 +[NSFontManager sharedFontManager]
1 -[NSView lockFocus]
1 -[NSView lockFocusIfCanDraw]
1 -[NSWindow _copyAcquiredViewHierarchyLock]
1 -[NSViewHierarchyLock lockForReadingWithExceptionHandler:]
1 pthreadmutexlock
1 pthreadmutexlock
1 -[NSView _drawRect:clip:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 objcmsgSendstret
1 objcmsgSendstret
1 objc_msgSend
1 objc_msgSend
1 -[NSView lockFocus]
1 -[NSView lockFocusIfCanDraw]
1 -[NSView _focusFromView:withContext:]
1 _runningOnAppKitThread
1 CFRunLoopGetCurrent
1 _CFRunLoop0
1 _CFRunLoop0
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
1 -[NSView _drawRect:clip:]
1 0xf158c
1 -[NSControl drawRect:]
1 -[NSControl currentEditor]
1 -[NSWindow fieldEditor:forObject:]
1 -[NSImageView respondsToSelector:]
1 -[NSObject respondsToSelector:]
1 -[NSObject respondsToSelector:]
3 -[NSView _drawRect:clip:]
3 -[NSThemeFrame drawRect:]
3 -[NSFrameView drawRect:]
3 -[NSFrameView drawThemeContentFill:inView:]
3 -[NSThemeFrame drawWindowBackgroundRect:]
3 -[NSFrameView drawWindowBackgroundRect:]
3 NSDrawWindowBackground
3 NSRectFillUsingOperation
3 CGContextFillRect
3 CGContextFillRects
3 ripc_DrawRects
2 ripc_Render
2 ripl_BltShape
2 ripd_Lock
2 CGSDeviceLock
2 _CGSLockWindow
2 _CGSSynchronizeWindowBackingStore
2 mach_msg
2 machmsgtrap
2 machmsgtrap
1 ripr_Rectangles
1 aa_rectat
1 aa_rectat
1 -[NSView _drawOverlayRectSet:]
1 objc_msgSend
1 objc_msgSend
1 NSIntersectionRect
1 NSIntersectionRect
10 -[NSView displayIfNeeded]
10 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:]
9 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
9 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
4 -[NSView _drawRect:clip:]
4 -[NSBox drawRect:]
4 DrawThemeBox
4 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**)
4 CUIRenderer::Draw9Piece(long, CUIContext const*, unsigned long)
4 CGContextDrawImages
4 ripc_DrawImages
4 ripc_RenderImage
4 ripl_BltImage
4 ripd_Mark
4 argb32_image
4 argb32imagemark
4 argb32sampleARGB32
4 argb32sampleARGB32
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
3 -[NSView _drawRect:clip:]
3 -[NSProgressIndicator drawRect:]
3 -[NSProgressIndicator _drawThemeBackground]
3 Draw3PartImage
3 _NSTileImageWithOperation
2 CGContextDrawLayerInRect
2 ripc_DrawLayer
2 ripc_RenderImage
2 ripl_BltImage
2 ripl_Mark
2 argb32_image
2 argb32imagemark
2 argb32imagemark
1 CGContextBeginTransparencyLayer
1 CGContextBeginTransparencyLayerWithRect
1 CGGStackSaveForLayer
1 CGGStateCreateCopyForLayer
1 calloc
1 malloczonecalloc
1 szone_calloc
1 tinymalloc_from_freelist
1 tinymalloc_from_freelist
1 -[NSView _drawOverlayRectSet:]
1 -[NSView lockFocusIfCanDraw]
1 -[NSWindow _copyAcquiredViewHierarchyLock]
1 OSAtomicAdd32Barrier
1 _atomicadd32
1 _atomicadd32
1 -[NSView _drawRect:clip:]
1 -[NSThemeFrame drawRect:]
1 -[NSFrameView drawRect:]
1 -[NSFrameView drawThemeContentFill:inView:]
1 -[NSThemeFrame drawWindowBackgroundRect:]
1 -[NSFrameView drawWindowBackgroundRect:]
1 NSDrawWindowBackground
1 NSRectFillUsingOperation
1 CGContextFillRect
1 CGContextFillRects
1 ripc_DrawRects
1 ripc_Render
1 ripl_BltShape
1 ripd_Lock
1 CGSDeviceLock
1 _CGSLockWindow
1 _CGSSynchronizeWindowBackingStore
1 mach_msg
1 machmsgtrap
1 machmsgtrap
1 -[NSWindow _copyNeedsDisplayRegionInRect:validateSubtractedRegion:]
1 -[NSRegion mutableCopy]
1 +[NSObject alloc]
1 +[NSObject allocWithZone:]
1 internal_classcreateInstance
1 internal_classcreateInstanceFromZone
1 calloc
1 malloczonecalloc
1 szone_calloc
1 szone_calloc
8 0x185c7c
8 -[NSView displayIfNeeded]
8 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:]
7 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
7 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
5 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
2 -[NSView _drawRect:clip:]
2 -[NSBox drawRect:]
2 DrawThemeBox
1 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**)
1 CUIRenderer::Draw9Piece(long, CUIContext const*, unsigned long)
1 CGContextDrawImages
1 ripc_DrawImages
1 ripc_RenderImage
1 ripl_BltImage
1 ripd_Mark
1 argb32_image
1 argb32imagemark
1 argb32sampleARGB32
1 argb32sampleARGB32
1 DrawThemeBox
2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
1 -[NSView _drawRect:clip:]
1 -[NSControl drawRect:]
1 -[NSTextFieldCell drawWithFrame:inView:]
1 -[NSTextFieldCell drawInteriorWithFrame:inView:]
1 _NSDrawTextCell
1 _NSStringDrawingCore
1 +[NSStringDrawingTextStorage _fastDrawString:attributes:length:inRect:graphicsContext:baselineRendering:uses FontLeading:usesScreenFont:typesetterBehavior:paragraphStyle:lineBreakMode:bound ingRect:padding:scrollable:]
1 CGContextShowGlyphsWithAdvances
1 draw_glyphs
1 ripc_DrawGlyphs
1 ripl_BltGlyph
1 argb32_mark
1 CGSColorDeepMaskCopyARGB8888
1 CGSColorDeepMaskCopyARGB8888
1 -[NSView unlockFocus]
1 objc_msgSend
1 objc_msgSend
1 -[NSView lockFocus]
1 -[NSView lockFocusIfCanDraw]
1 PSgsave
1 CGContextSaveGState
1 CGGStackSave
1 CGGStateCreateCopy
1 calloc
1 malloczonecalloc
1 szone_calloc
1 szone_calloc
2 -[NSView _drawRect:clip:]
2 -[NSThemeFrame drawRect:]
2 -[NSFrameView drawRect:]
2 -[NSFrameView drawThemeContentFill:inView:]
1 -[NSThemeFrame _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 objc_msgSend
1 objc_msgSend
1 -[NSThemeFrame drawWindowBackgroundRect:]
1 -[NSFrameView drawWindowBackgroundRect:]
1 NSDrawWindowBackground
1 NSRectFillUsingOperation
1 CGContextFillRect
1 CGContextFillRects
1 ripc_DrawRects
1 ripc_Render
1 ripl_BltShape
1 ripd_Lock
1 CGSDeviceLock
1 _CGSLockWindow
1 _CGSSynchronizeWindowBackingStore
1 mach_msg
1 machmsgtrap
1 machmsgtrap
1 -[NSWindow flushWindow]
1 CGContextFlush
1 ripc_Operation
1 CGSDeviceSynchronize
1 _CGSFlushRegionInline
1 mach_msg
1 machmsgtrap
1 machmsgtrap
7 0x185c54
7 -[NSView displayIfNeeded]
7 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:]
7 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
7 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:]
7 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
6 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
6 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
2 -[NSView _drawRect:clip:]
2 -[NSBox drawRect:]
2 DrawThemeBox
2 CUIRenderer::Draw(CGRect, CGContext*, __CFDictionary const*, __CFDictionary const**)
1 CUIRenderer::DecodeToCUIInfo(CGRect, CGContext*, __CFDictionary const*, CUIInfo*)
1 CUIConstantToMapID(__CFString const*)
1 CFDictionaryGetValue
1 CFDictionaryGetValue
1 CUIRenderer::Draw9Piece(long, CUIContext const*, unsigned long)
1 CGContextDrawImages
1 ripc_DrawImages
1 ripc_RenderImage
1 ripl_BltImage
1 ripd_Mark
1 argb32_image
1 argb32imagemark
1 argb32imagemark
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
1 -[NSView _drawRect:clip:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView _regionForOpaqueDescendants:forMove:]
1 -[NSView convertRect:toView:]
1 -[NSView _convertRect:toAncestor:]
1 -[NSView _convertRect:toAncestor:]
1 -[NSView _convertRect:toAncestor:]
1 -[NSView _convertRect:toAncestor:]
1 -[NSView _convertRect:toAncestor:]
1 -[NSView _convertRect:toAncestor:]
1 objcmsgSendstret
1 objcmsgSendstret
1 -[NSView lockFocus]
1 -[NSView lockFocusIfCanDraw]
1 PSgsave
1 -[NSCFArray addObject:]
1 CFArrayGetCount
1 CFArrayGetCount
2 -[NSView _drawRect:clip:]
2 0xf158c
2 -[NSControl drawRect:]
2 -[NSImageCell drawWithFrame:inView:]
2 -[NSImageCell drawInteriorWithFrame:inView:]
2 -[NSImage _drawMappingAlignmentRectToRect:withState:backgroundStyle:operation:fraction:fl ip:]
1 -[NSImage drawInRect:fromRect:operation:fraction:]
1 -[NSBitmapImageRep _drawFromRect:toRect:operation:alpha:compositing:flipped:ignoreContext:]
1 CGContextDrawImage
1 ripc_DrawImage
1 ripc_RenderImage
1 ripl_BltImage
1 ripd_Mark
1 argb32_image
1 sseCGSBlendXXXX8888Transpose
1 sseCGSBlendXXXX8888Transpose
1 objc_msgSend
1 objc_msgSend
1 -[NSView unlockFocus]
1 -[NSFocusStack fixInvalidatedFocusForFocusView]
1 -[NSFocusStack fixInvalidatedFocusForFocusView]
1 NSPopAutoreleasePool
1 -[NSObject release]
1 __CFDoExternRefOperation
1 __CFDoExternRefOperation
1 __CFRunLoopDoObservers
1 _handleWindowNeedsDisplay
1 CFRunLoopGetCurrent
1 _CFRunLoop0
1 CFDictionaryGetValue
1 __CFDictionaryFindBuckets1a
1 __CFDictionaryFindBuckets1a
1 __CFRunLoopModeFindSourceForMachPort
1 CFSetApplyFunction
1 __CFRunLoopFindSource
1 __CFRunLoopFindSource
1327 Thread_2603
1327 thread_start
1327 pthreadstart
1327 CAPThread::Entry(CAPThread*)
1327 HALRunLoop::OwnThread(void*)
1327 CFRunLoopRunInMode
1327 CFRunLoopRunSpecific
1327 mach_msg
1327 machmsgtrap
1327 machmsgtrap
1327 Thread_2703
1327 thread_start
1327 pthreadstart
1327 _NSThread__main_
1327 -[NSThread main]
1327 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:]
1327 CFRunLoopRunInMode
1327 CFRunLoopRunSpecific
1327 mach_msg
1327 machmsgtrap
1327 machmsgtrap
1327 Thread_2803
1327 thread_start
1327 pthreadstart
1327 _NSThread__main_
1327 -[NSThread main]
1327 -[NSUIHeartBeat _heartBeatThread:]
1327 -[NSConditionLock lockWhenCondition:]
1327 -[NSConditionLock lockWhenCondition:beforeDate:]
1327 -[NSCondition waitUntilDate:]
1327 pthreadcond_timedwait_relativenp
1327 pthread_condwait
1327 semaphoretimedwait_signaltrap
1327 semaphoretimedwait_signaltrap
1327 Thread_2903
1327 thread_start
1327 pthreadstart
1327 select$DARWIN_EXTSN
1327 select$DARWIN_EXTSN
1327 Thread_2a03
1327 thread_start
1327 pthreadstart
1327 CFURLCacheWorkerThread(void*)
1327 CFRunLoopRunInMode
1327 CFRunLoopRunSpecific
1327 mach_msg
1327 machmsgtrap
1327 machmsgtrap
Total number in stack (recursive counted multiple, when >=5):
30 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:]
13 -[NSView _drawRect:clip:]
8 -[NSView _regionForOpaqueDescendants:forMove:]
8 mach_msg
8 machmsgtrap
6 -[NSView _convertRect:toAncestor:]
5 -[NSView lockFocusIfCanDraw]
5 CFRunLoopRunInMode
5 CFRunLoopRunSpecific
5 pthreadstart
5 argb32_image
5 objc_msgSend
5 ripc_RenderImage
5 ripl_BltImage
5 thread_start
Sort by top of stack, same collapsed (when >= 5):
machmsgtrap 5272
select$DARWIN_EXTSN 1327
semaphoretimedwait_signaltrap 1327
argb32sampleARGB32 5
objc_msgSend 5
Sample analysis of process 1779 written to file /dev/stdout
I have repeated the process by removing any bundles, IMAP and .Mac accounts in the mail folder, with no success.
Any ideas what to do?
Best,
I don't know what's wrong with your Mail but you can try the following. Move the file homedirectory/Library/Preferences/com.apple.mail.plist and the folder homedirectory/Library/Mail to the desktop.
Start Mail. It will take you through account setup so you'll have to set up your accounts again. Once that's finished go to File menu->import mailboxes and import your mailboxes from the Mail folder sitting on your desktop.
Similar Messages
-
Many unread mails, delete Envelope Index file?
hi,
Often I read on this forum that deleting the Envelope Index file is a solution. Before I try that, I would like to check this with you.
After compacting mailboxes, I have imported all my e-mails since the early nineties from Eudora using Eudora Mailbox Cleaner from Andreas Amann (note to self, donate using Paypal).
In many mailboxes messages were marked 'unread' after the migration procedure. Also, they are in red. Probably because the table of contents was corrupt. The 543Mb logfile contains a lot of "Mailbox format: Mac, TOC: unknown format or corrupt data - all messages will be imported as unread (try rebuilding the TOC in Eudora and re-import the mailbox)".
I checked all the mailboxes (I actually manually rebuild the hundreds of mailboxes!) and the contents are identical to what was in Eudora.
Therefore I would be quite happy if the message are all marked read and not in red anymore.
Will deleting the Envelope file do the trick for me? Any side effects? Depending on the predicted outcome I am prepared to wait a few hours for the import to complete. After all, ~/Library/Mail/Mailboxes is 3.63Gb in my case.
Thank you.The answer came from the author of Eudora Mailbox Converter:
Deleting the Envelope Index most likely will not fix this - the message status flags are actually saved within wach of the individual files - the Envelope Index only allows faster access to that information (one database instead of 1,000s of files).
Probably the easiest solution would be to create a new rule in Mail with the following parameters:
- match every message
- mark as read
- set color to black
- stop processing rules
Make this the very first rule (and don't forget to remove it once you are done).
Then select all messages (you can select messages in more than one mailbox by selecting multiple mailboxes in the list on the left first - the message list will then show all the messages in the selected mailboxes) and select "Message -> Apply Rules" from the menu.
It worked perfectly. -
Rebuilding Envelope Index wipes out .emlx files
I have a PPC machine running Apple Mail 3.6 on Leopard 10.5.8 (fully updated as of April 23, 2011).
On Saturday, April 23, 2011 around 3:24pm, Apple Mail 3.6 suddenly popped up a message that the Envelope Index got corrupted and would I please quite Mail and rebuild it. After I rebuilt it, I found that emails listed in the Mail Viewer window didn't have any content. Then I went into my ~/Library/Mail/POP-*/*.mbox/Messages folders and found that all my .emlx files had been erased. Checking in my /var/log/system.log file, I see thousands of these types of entries:
Apr 24 20:24:20 zeus Mail[2143]: Error parsing metadata from file: /Users/kytan/Library/Mail/POP-<email_account>/<various_standard_folders>.mbox/M essages/424531.emlx\n Error: XML parser error:\n Unexpected character R at line 1\nOld-style plist parser error:\n Unexpected ';' or '=' after key at line 1
Apr 24 20:24:35: --- last message repeated 10 times ---
where:
<email_account> are my various POP accounts;
<various_standard_folders> are Deleted Messages, Drafts, INBOX, Junk and Sent Messages.
and the 424531.emlx is just one of the thousands of .emlx files that have gone missing, all with unique ID numbers.
Why is Apple Mail 3.6 erasing all my .emlx files?
I repopulated my various Messages subfolders with their respective .emlx files from backup (my system backs up via Crashplan every hour) prior to April 23, 2011 3pm but as soon as Mail started up and tried to rebuild Envelope Index, the above errors started showing up in system.log again and Mail wiped out the .emlx files. I know that they were restored from backup because I took a look. I also looked inside a random .emlx file to see whether it was readable using "more" in Terminal and it was. I then moved them into my ~/Library/Mail folder to the appropriate subfolders and that was successful. But once I started Apple Mail and it started rebuilding the Envelope Index, they proceeded to disappear, one by one, accompanied by the above error message written to system.log. I've never seen such catastrophic destruction of my email before.I followed the common suggestion of deleting "Envelope Index" files to speed up mail
That's not a way to speed up Mail.
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Your mail index has been damaged. should I delete all of my Envelope Index files?
When I attempt to launch mail, it begins by telling me that I need to import messages. Then it says upgrading mail database, then migrating data, then upgrade failed, click continue to launch mail assistant. When you click on that, the next message that comes up is your mail index has been damaged and will be fixed the next time Mail launches, only it doesn't. I go through the entire process again. Someone last night said something about deleting the Envelope Index files. Should I get rid of all of them? The person mentioned 3 of the files (Envelope Index, Envelope Index-wal, Envelope Index-shm), but I have 15 files altogether.
I should add that several of the Envelope Index files are in two different places; the bulk are in Library/Mail/V2-Temp.noindex/MailData/, the rest are in Library/Mail/
-
This has to be the most vexing problem I've ever experienced with Mail. I removed the envelope index file and allowed mail ro rebuild the index but I still get an immediate crash and the following message! I sure hope someone can help with this....
Process: Mail [27577]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [359]
Date/Time: 2012-04-18 09:38:26.123 -0700
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9
Interval Since Last Report: 231271 sec
Crashes Since Last Report: 40
Per-App Interval Since Last Report: 150068 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: D6DBE860-CD28-465A-85A9-282E7BD95725
Crashed Thread: 8 com.apple.audio.IOThread.client
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[27577]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000109322ad2 __open + 10
1 com.apple.CoreFoundation 0x000000010681ec12 _CFReadBytesFromFile + 146
2 com.apple.CoreFoundation 0x000000010681e412 CFURLCreateDataAndPropertiesFromResource + 306
3 com.apple.CoreFoundation 0x000000010683c530 CFBundleCopyLocalizedString + 512
4 com.apple.Foundation 0x0000000106b66656 -[NSBundle localizedStringForKey:value:table:] + 72
5 com.apple.mail 0x00000001044c8fef 0x1044c3000 + 24559
6 com.apple.mail 0x00000001044c664a 0x1044c3000 + 13898
7 com.apple.Foundation 0x0000000106b38d32 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
8 com.apple.CoreFoundation 0x0000000106846aaa _CFXNotificationPost + 2634
9 com.apple.Foundation 0x0000000106b24fe7 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
10 com.apple.mail 0x00000001044c4ac1 0x1044c3000 + 6849
11 com.apple.AppKit 0x000000010758760f -[NSApplication _postDidFinishNotification] + 212
12 com.apple.AppKit 0x0000000107587375 -[NSApplication _sendFinishLaunchingNotification] + 78
13 com.apple.AppKit 0x000000010758603c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
14 com.apple.AppKit 0x0000000107585d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
15 com.apple.CoreFoundation 0x0000000106890591 -[NSObject performSelector:withObject:withObject:] + 65
16 com.apple.Foundation 0x0000000106b5b7eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
17 com.apple.Foundation 0x0000000106b5a772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
18 com.apple.Foundation 0x0000000106b5a600 _NSAppleEventManagerGenericHandler + 105
19 com.apple.AE 0x000000010b354c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
20 com.apple.AE 0x000000010b354b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
21 com.apple.AE 0x000000010b3549f7 aeProcessAppleEvent + 250
22 com.apple.HIToolbox 0x000000010d947af9 AEProcessAppleEvent + 102
23 com.apple.AppKit 0x00000001075831a9 _DPSNextEvent + 1247
24 com.apple.AppKit 0x0000000107582861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
25 com.apple.AppKit 0x000000010757f19d -[NSApplication run] + 470
26 com.apple.AppKit 0x00000001077fdb88 NSApplicationMain + 867
27 com.apple.mail 0x000000010459b014 0x1044c3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001093237e6 kevent + 10
1 libdispatch.dylib 0x00000001090fa5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00000001090f914e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x0000000109323dae setxattr + 10
1 com.apple.MessageFramework 0x0000000105759351 +[SqliteHandle newHandleIsWriter:] + 156
2 com.apple.MessageFramework 0x0000000105758f6b +[Library _checkOutDBHandleForWriting:isPrivileged:] + 636
3 com.apple.MessageFramework 0x0000000105757dd4 +[Library executeBlock:isWriter:useTransaction:isPrivileged:] + 494
4 com.apple.MessageFramework 0x00000001058aeed5 +[Library addFeed:forMailbox:] + 125
5 com.apple.MessageFramework 0x0000000105774c74 -[RSSLibraryStore setFeedURL:needsSave:] + 222
6 com.apple.MessageFramework 0x00000001057739c2 -[RSSLibraryStore feedURL] + 232
7 com.apple.MessageFramework 0x000000010577229f -[RSSAccount _validateRSSMailboxes:] + 312
8 com.apple.Foundation 0x0000000106b7c74e -[NSThread main] + 68
9 com.apple.Foundation 0x0000000106b7c6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00000001091d88bf _pthread_start + 335
11 libsystem_c.dylib 0x00000001091dbb75 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x0000000109322df2 __select + 10
1 com.apple.CoreFoundation 0x000000010687bcdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00000001091d88bf _pthread_start + 335
3 libsystem_c.dylib 0x00000001091dbb75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000109323192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001091da594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001091dbb85 start_wqthread + 13
Thread 5:: -[LocalAccount _synchronizeMailboxListWithFileSystem] Dispatch queue: com.apple.root.default-overcommit-priority
0 libsystem_kernel.dylib 0x0000000109322ad2 __open + 10
1 com.apple.Foundation 0x0000000106b30c59 _NSReadBytesFromFileWithExtendedAttributes + 210
2 com.apple.Foundation 0x0000000106b30b7e _NSReadBytesFromFile + 47
3 com.apple.Foundation 0x0000000106b30ad3 -[NSData(NSData) initWithContentsOfFile:] + 63
4 com.apple.Foundation 0x0000000106b30a35 +[NSDictionary(NSDictionary) newWithContentsOf:immutable:] + 107
5 com.apple.CoreFoundation 0x0000000106876a14 -[__NSPlaceholderDictionary initWithContentsOfFile:] + 100
6 com.apple.MessageFramework 0x00000001057e3e8a -[MailAccount(Internal) _loadEntriesFromFileSystemPath:parent:] + 1317
7 com.apple.MessageFramework 0x00000001057e35d0 -[MailAccount(Internal) _synchronizeMailboxListWithFileSystemBeforeImport:] + 389
8 com.apple.CoreFoundation 0x000000010688ff4c __invoking___ + 140
9 com.apple.CoreFoundation 0x000000010688fde4 -[NSInvocation invoke] + 132
10 com.apple.MessageFramework 0x0000000105778408 -[MonitoredInvocation invoke] + 196
11 com.apple.MessageFramework 0x0000000105754f19 -[ThrowingInvocationOperation main] + 33
12 com.apple.MessageFramework 0x0000000105754ebf -[_MFInvocationOperation main] + 449
13 com.apple.Foundation 0x0000000106b6a6d8 -[__NSOperationInternal start] + 705
14 com.apple.Foundation 0x0000000106b7d936 ____NSOQSchedule_block_invoke_2 + 124
15 libdispatch.dylib 0x00000001090f88ba _dispatch_call_block_and_release + 18
16 libdispatch.dylib 0x00000001090f9799 _dispatch_worker_thread2 + 255
17 libsystem_c.dylib 0x00000001091da3da _pthread_wqthread + 316
18 libsystem_c.dylib 0x00000001091dbb85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000109323192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001091da594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001091dbb85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x000000010932167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000109320d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010682a6fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x0000000106832e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x0000000106832676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x0000000106b2df9f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x0000000106b2de8b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x000000010577577d -[RSSInterchange _runManager] + 1345
8 com.apple.Foundation 0x0000000106b7c74e -[NSThread main] + 68
9 com.apple.Foundation 0x0000000106b7c6c6 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00000001091d88bf _pthread_start + 335
11 libsystem_c.dylib 0x00000001091dbb75 thread_start + 13
Thread 8 Crashed:: com.apple.audio.IOThread.client
0 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eeef2 CABufferList::AllocateBuffersAndCopyFrom(unsigned int, CABufferList*, CABufferList*) + 0
1 com.apple.audio.toolbox.AudioToolbox 0x000000010d5ebb8b BufferedAudioConverter::GetInputBytes(unsigned int, unsigned int&, CABufferList const*&) + 183
2 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eba9f CBRConverter::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 185
3 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eb865 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 307
4 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eb995 AudioConverterChain::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 105
5 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eb865 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 307
6 com.apple.audio.toolbox.AudioToolbox 0x000000010d5eb5fd AudioConverterFillComplexBuffer + 237
7 com.apple.AppKit 0x0000000107aeaf89 AudioDataProducerCallback + 118
8 com.apple.audio.units.Components 0x00000001178a5f6f AUConverterBase::RenderBus(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int) + 381
9 com.apple.audio.units.Components 0x00000001178a5544 AUBase::DoRenderBus(unsigned int&, AudioTimeStamp const&, unsigned int, AUOutputElement*, unsigned int, AudioBufferList&) + 128
10 com.apple.audio.units.Components 0x00000001178a29cd AUBase::DoRender(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int, AudioBufferList&) + 377
11 com.apple.audio.units.Components 0x00000001178a9c13 AUHAL::AUIOProc(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 2087
12 com.apple.audio.CoreAudio 0x000000010dde59fa HALC_ProxyIOContext::IOWorkLoop() + 2058
13 com.apple.audio.CoreAudio 0x000000010dde5151 HALC_ProxyIOContext::IOThreadEntry(void*) + 73
14 com.apple.audio.CoreAudio 0x000000010dde500c HALB_IOThread::Entry(void*) + 78
15 libsystem_c.dylib 0x00000001091d88bf _pthread_start + 335
16 libsystem_c.dylib 0x00000001091dbb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x0000000109323192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00000001091da594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00000001091dbb85 start_wqthread + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000800 rcx: 0x00007fd394055e80 rdx: 0x00007fd385dd3130
rdi: 0x00007fd385dd3100 rsi: 0x0000000000000800 rbp: 0x0000000115a208d0 rsp: 0x0000000115a20888
r8: 0x0000000000000001 r9: 0x00007fd385dd3160 r10: 0x0000000000000087 r11: 0x00007fd387a5c600
r12: 0x00007fd3943eeb90 r13: 0x000000000000021c r14: 0x00007fd3943eeab0 r15: 0x00007fd3943eeb98
rip: 0x000000010d5eeef2 rfl: 0x0000000000010283 cr2: 0x000000010d5eeef2
Logical CPU: 1
Binary Images:
0x1044c3000 - 0x104875fff com.apple.mail (5.2 - 1257) <BB2A1DE3-1A70-353E-B418-2BAB1C0D4E51> /Applications/Mail.app/Contents/MacOS/Mail
0x104971000 - 0x104971fff +GlimsLoaderMinimal.dylib (??? - ???) <951A7DBD-1ACB-0D85-E99B-871D1708BBF5> /Library/Frameworks/GlimsAdditions.framework/Library/GlimsLoaderMinimal.dylib
0x104974000 - 0x104c97ff7 com.apple.AddressBook.framework (6.1 - 1083) <9C23C164-B9E1-3F80-83F4-C027AF282DE6> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x104e8d000 - 0x104f78fff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x104ff0000 - 0x10521bff7 com.apple.CalendarStore (5.0.2 - 1166) <053C1171-5E43-353B-8D3C-678C4D4EC7D0> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x105351000 - 0x105353fff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x105357000 - 0x105357fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10535d000 - 0x10535dfff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x105361000 - 0x1053c7ff7 com.apple.coreui (1.2.1 - 165.3) <378C9221-ADE6-36D9-9944-F33AE6904E4F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x105408000 - 0x105431fff com.apple.datadetectors (3.2 - 172.5) <DCCD9903-0D01-3956-B4EB-F91CBF2C9414> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x10544d000 - 0x10544ffff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x105453000 - 0x1054b4fff com.apple.ExchangeWebServices (2.1 - 125) <63CEE24A-FF2B-3787-ABFB-B60E24A859CE> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x105548000 - 0x1055d6ff7 com.apple.iLifeMediaBrowser (2.6.2 - 502.2.12) <C9DB1BC7-67F3-3B7D-B508-27BA86715E15> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x105637000 - 0x105639fff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x10563d000 - 0x105655ff7 com.apple.iChat.InstantMessage (6.0 - 835) <69CD03BA-7F7A-33C5-9302-F28C029A1AEF> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x10566c000 - 0x105693fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x1056b8000 - 0x105722ff7 com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x105752000 - 0x105aacff7 com.apple.MessageFramework (5.2 - 1257) <79752F7B-5663-3AB0-BE1F-013F605E39DB> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x105c67000 - 0x105c8eff7 com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x105cab000 - 0x105e35ff7 com.apple.QTKit (7.7.1 - 2315) <BFC33B70-34F2-3940-A14A-3C51036589F0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x105f3b000 - 0x105f3bfff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x105f40000 - 0x106222fff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10633f000 - 0x106374fff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x1063a6000 - 0x1063fdfff com.apple.Suggestions (1.1 - 85.1) <DE511C42-D2F2-309C-80EE-53862245DE22> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x10643e000 - 0x1065c8ff7 com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1066b0000 - 0x1066ddfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x1066ee000 - 0x1067d2e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x1067ea000 - 0x1067ecfff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x1067f1000 - 0x1067f1fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1067f4000 - 0x1067f6fff smb_nt.so (??? - ???) <CA57451C-A407-365D-A953-185167177CE8> /usr/lib/sasl2/smb_nt.so
0x1067fa000 - 0x1069cefff com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x106b1c000 - 0x106b1cfff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x106b22000 - 0x106e3bff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10701f000 - 0x1071befff com.apple.QuartzCore (1.7 - 270.2) <F2CCDEFB-DE43-3E32-B242-A22C82617186> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x107266000 - 0x10748efe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x10757a000 - 0x10817efff com.apple.AppKit (6.7.3 - 1138.32) <A9EB81C6-C519-3F29-89F1-42C3E8930281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x108801000 - 0x108801ff7 +com.finderpop.finderpop-osax (2.4.1 - 2.4.1) <D6F0281B-DC2F-EC75-6EB5-222DB542706C> /Library/ScriptingAdditions/FinderPopOsax.osax/Contents/MacOS/FinderPopOsax
0x108806000 - 0x108879fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x1088dd000 - 0x1088e9fff com.apple.DirectoryService.Framework (10.7 - 146) <65C78AE3-89B8-3372-8359-31FD520781D5> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x1088f5000 - 0x108930fff com.apple.LDAPFramework (3.1 - 120.2) <19B714EB-104B-38D2-9ADD-155F71F6844B> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x10893e000 - 0x108940fff libLatin2Converter.dylib (54.0.0 - compatibility 1.0.0) <ECA6F3B5-29A1-3677-9916-E1BA0BC54548> /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
0x108944000 - 0x108990ff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x1089ba000 - 0x1089bbff7 libArabicConverter.dylib (54.0.0 - compatibility 1.0.0) <C12B0DD5-9808-3E48-AAEF-F738A06DA862> /System/Library/CoreServices/Encodings/libArabicConverter.dylib
0x1089c0000 - 0x108accfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x108b38000 - 0x108b3dfff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x108b4c000 - 0x108b53fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x108b5f000 - 0x108b60fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x108b69000 - 0x108d6bfff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x108e01000 - 0x108e07ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x108e10000 - 0x108e20ff7 com.apple.opengl (1.7.6 - 1.7.6) <C168883D-9BC5-3C38-9937-42852D719718> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x108e2b000 - 0x108ecdff7 com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x108f23000 - 0x108f71fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x108f8a000 - 0x108fffff7 libc++.1.dylib (19.0.0 - compatibility 1.0.0) <C0EFFF1B-0FEB-3F99-BE54-506B35B555A9> /usr/lib/libc++.1.dylib
0x10905c000 - 0x109067ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x109076000 - 0x10907bfff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x109086000 - 0x1090c8ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x1090d6000 - 0x1090dbfff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x1090e8000 - 0x1090effff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x1090f7000 - 0x109105fff libdispatch.dylib (187.7.0 - compatibility 1.0.0) <712AAEAC-AD90-37F7-B71F-293FF8AE8723> /usr/lib/system/libdispatch.dylib
0x10911d000 - 0x10911efff libdnsinfo.dylib (395.10.0 - compatibility 1.0.0) <2301DE05-6950-3AFF-A8A6-DA76D4C079B5> /usr/lib/system/libdnsinfo.dylib
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0x10913a000 - 0x10913afff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
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0x10df9b000 - 0x10df9bfff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0x114388000 - 0x11438bff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/I am experiencing a similar problem. Mail crashed, and when I try to open it will not load any Mail folders and just keeps hanging. I have to force-quit Mail, but the problem remains.
Tried to find the com.apple.mail.plist file, but I connot find any such file in the Preferences folder.
Any suggestions to help me out of this? -
After deleting "Envelope Index" files Mail cannot re-index
I followed the common suggestion of deleting "Envelope Index" files to speed up mail, but after restarting Mail, it freezes when re-indexing my archive: it blocks after indexing just 6,000 messages out of my 600,000 messages (I have a pretty big email archive). I've tryed anything (reinstalling Mail, importing in Thunderbird or Postbox), but no way to get back to my email archieve
Moreover: I couldn't find Envelope Index* files in my Time Machine backup (tried "find" via shell, but no way)!
Special prizes to anyone who can help me!
Thanks.I followed the common suggestion of deleting "Envelope Index" files to speed up mail
That's not a way to speed up Mail.
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
Can't open new Lion Mail? - Try delete the file "Envelope index"!
Problem: can't start Mail.app after installing Lion. Mail.app repeatedIy crash when you accept the database upgrade.
Possible solution:
In Finder use Go to Folder... and type "~/Library/Mail".
Delete the index file "Envelope index".
Start Mail and it should work nicely.
If you fear to delete it, move it to the Desktop. Go to step 3. If Mail works, it's safe to delete the file.
This simple solution is found on many comments in this forum.FIXED! My case was just successfully closed with Apple and I am now able to see my mail in Lion. It took 2 days for Apple to come up with the resolution, and I was told that there were other cases of a siimilar nature reported.
Here's what fixed it for me. The problem had something to do with smartmailboxes, which I use in my mail.
Close the Mail app and confirm it is closed.
Open a Finder window. Hold down the Option key while clicking Go along the top menu bar in the Finder window and click on Library.
Navigate to the mail library under your user name. In one of the subfolders, you will find 1 or more files named smartmailboxes.plist. There may be a file name similar to that with "backup" in the name, as well.
Drag each of those files to your desktop and ensure they are no longer in your mail library folders.
Restart Mail. (Those .plist files will be re-built automagically.)
This fixed my problem and I was then able to delete those plist files from my desktop. It did take a little while for the .plist files to regenerate, though.
Good luck with your fix. -
Extremely slow message import after having deleted Envelope Index
Hi,
I had some problems with garbled email messages et cetera, so I deleted the "Envelope Index"-file from ~/Library/Mail (as described on many sites).
I reopened mail, and, like expected, it asked me to import my Messages.
When I do this, at first everything goes fine, but at message 1451 it hangs, (I have about 10000 messages in total) and the "Remaining time" keeps going up.
I waited for about an hour, and Mail was still hanging on this one message.
Any ideas how to fix this?This is my first time at forum, guys, so hopefully my story will help.
I have LR 5.3 , Canon 5D M2, Sundisk 16gb card and 2009 MacBook. LR4.4 was fast to import pictures, but 5.3 turned to be as slow as some of you had described. What happened next is a just unexpected coincidence. Usually I plug card reader into mac and open LR. This time as soon as I plugged CF card into mac computer would shut down (and not for the first time). I tried on Windows machine - same result. So I thought I lost all pictures for good. Then I reinserted card into the camera and plugged it into the mac. Canon transfer utility oped up and all pictures (89 total) were saved in less then a minute (.CR2).
At LR5 I indicated folder where pictures were saved and reimported them into LR as DNG files. Surpassingly transfer and conversion took about a minute, that is as fast as it use to be using LR4.
That's all. I wished it could be better help, but I thought this "accident" may help someone to pinpoint problem with slow transfer into LR5 from card reader.
p.s. forgot to mention that during import into LR5 some developers setting were applied, which, as I understand, will slows import. -
Deleting email addresses from Envelope Index?
Hi,
I have a few incorrect addresses that pop up via auto-completion-suggestion when I start to enter someone's address into the "TO" field in Mail.app (e.g., I misspelled their name (not address) once upon a time and Mail.app insists on using the misspelled version, or there's an out-of-date address that I would like not to be autosuggested any more).
Googling suggests that the repository of this info is the file "Envelope Index", a 160M DB file. Can I interact with this DB directly? Is there any other way to remove (or edit) individual entries that get auto-completion-suggested?
Any suggestions greatly appreciated.
-- MikeMike,
I don't know where you read this advice, but it seems very incorrect to me -- the Envelope Index does not store email addresses. You simply need to click on Window in the menubar of the Mail window, and choose Previous Recipients. Find the bad addresses, highlight and choose Remove. See:
http://docs.info.apple.com/article.html?path=Mail/4.0/en/9976.html
Ernie
Message was edited by: Ernie Stamper -
After reading all the posts about cleaning up the mail envelope index, I've safely done so with most of the computers (all running 10.4.1) at my small business (i.e. I'm capable of doing this). However, on an older imac g-3 model runing 10.3.9 which has had a large amount of mail loss, there is no envelope index anywhere, even after doing a system search. Is this something unique to only 10.4 and not included in the the 10.3 version? If there is supposed to be an enveople index, how do I reinstall the program without losing the emails already stored?
As I said, this particular unit has been having a lot of issues with the email. I'm hoping that adding this index will help recover some lost email as well.50mb in the inbox, 1.3gb in the sent. What's even more strange is that for some reason the disk had to be partioned with 7gb reserved for the OS, and then 60gb or so for everything else. Their was a startup warning that the startup drive was near capacity, so she moved everything but the OS to the larger partion, including making a new user group. On that partition the same mail box accounts appear to be duplicated, but they all read as having zero in them.
Bottom line is the mail app. is on the larger partition, but it looks like the relevant user information is still on the smaller OS Partition. I'm guessing that perhaps I need to delete the duplicate user information on the larger partition. Do you concur? After doing this, then do I rebuild the mailboxes from the mail app. or is there a better way?
Thank you for your input! -
Duplicate messages and duplicate Envelope Index files - why?
I am getting duplicate emails in my Mail POP account. I thought it would be a good idea to rebuild after deleting the Envelope Index file. I discovered that there were two; Envelope Index and Envelope Index-1. It occurred to me that would be a problem. I deleted both and started Mail and rebuilt and they are both back! Why would there be two of these files? Is this the cause of the duplicate mail problem? How do I get rid of the extra one?
I should add that several of the Envelope Index files are in two different places; the bulk are in Library/Mail/V2-Temp.noindex/MailData/, the rest are in Library/Mail/
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Envelope Index is corrupted, can't re-import
My Mail Envelope Index got corrupted yesterday morning. Each time I try to re-import the mailboxes, the computer hangs during the process. This time, I did a safe boot, and tried re-importing that way, hoping that my chances of completion were higher. The machine hung anyway.
Disk Warrior did not find anything wrong with my directories. I will repair permissions, but I can't think of any other stratagems for fixing the Envelope Index. Any ideas?
Thanks,
NickyNicky,
I only was asking if those started in an older version of OSX were on any Mac that was upgraded to 10.4 or 10.5, or the Mail folder was migrated to a new Mac with the new OSX?
Quit Mail, and in the Finder open Home/Library/Mail. Make a Duplicate of the Mail folder, and drag the resulting copy to the Desktop another location for temporary backup.
Open the older POP account's folders, and then open the INBOX.mbox folder to start with. Remove all files except the Info.plist file and the Messages folder (with its message content). Any other files are leftovers from earlier versions of Mail, and while not actually used, can be problematic to proper indexing. Do the same for the Sent Messages.mbox folder, and either delete the Junk.mbox and Drafts.mbox or clean them up similarly. The Deleted Messages.mbox can be dealt with either to delete the folder, or similar cleanup.
Do this for each POP folder, although those less than a year old will likely not have any leftover files.
Next, in the Mail folder, open the Mailboxes folder. There open each xxxx.mbox folder and look for the same leftover files to remove.
Finally, again remove the Envelope Index and then relaunch Mail again. It should announce it is ready to Import your mailboxes -- allow this to continue, and it will reindex every mailbox.
For my authority that these are no longer needed, leftover files see:
http://support.apple.com/kb/TA23076
When the new form of mailboxes came into use, conversions of older mailboxes was often incomplete. There is a whole list of comparisons, and things to do to have a more complete conversion, but since you have been using the new versions of Mail for quite some time, I assume you are not needing to try to find any messages that failed to be converted from when you used 10.2 or 10.3, so I have not gone into that. However, the duplicate copy I had you make could be used for that, later.
Ernie -
Home Directory is Full - moving envelope index not working
Hoping someone can help! I am getting the popular "your home directory is full" message and am unable to open Mail. I searched prior discussions and it looks like most people were able to move the envelope index from home>library>mail to the desktop and it resolved it. No such luck for me - in fact I can't move the envelope index at all. It won't move or be deleted. Any suggestions out there?
Thanks!
AmyHi Allan,
I finally realized that I couldn't move any folders or objects (not just mail related folders) and figured out that all of this started when I connected my laptop to my desktop via firewire (target) and perhaps it was not properly ejected. So I connected again, ejected and voila - then I could move objects again. I moved the envelope index and it worked perfectly - mail is working again.
Thank you for your efforts!
Amy -
Problem importing messages after Envelope Index got damaged.
Envelope index crashed and I took it out to have a new file created.
Everything went smooth until file number 11766 was reached.
There the import grinded to a halt.
I removed the folder that contained the corrupted file (Sent items) and imported everything else.
Worked fine.
The problem now is how to import the folder containing the corrupt file.
I tried the import option and that performs the import but actually imports some other mbox folder I didn't even select.
Any suggestions on how to proceed.
TIA
HansI followed the common suggestion of deleting "Envelope Index" files to speed up mail
That's not a way to speed up Mail.
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
It's me again, sorry. Here's the previous thread that sets this up.
Not sure if you read my last post to that thread, but I'd taken your advice, Ernie, to try a first attempt at finding my lost mail with the app you mentioned (the demo version). This is a slightly odd aside now: I thought that by replacing the Envelope Index that you'd had me remove last week I could at least retrieve all the basic info without any of the messages themselves (i.e. who sent them and the subject line). Thought that at least I could hang on to those for those three POP mailboxes' last 8 months of mail. The dozen other mailboxes I'd compiled had not been affected by my [original] stupidity and all the messages were there. So, when I did this just now, I now find that ALL of my emails, in every mailbox, have now lost their messages (save the one that says: The message from _____ <____@____.__> concerning “__” has not been downloaded from the server. You need to take this account online in order to download it..
The only good thing about this current situation is that I now know for certain that I did not lose my emails (I certainly have not erased/deleted any of the messages in all those additional mailboxes), at least not these most recent disappearences. So, maybe I should call tech support on this. Suggestions?
Thanks, PaulIt's me again, sorry. Here's the previous thread that sets this up.
Not sure if you read my last post to that thread, but I'd taken your advice, Ernie, to try a first attempt at finding my lost mail with the app you mentioned (the demo version). This is a slightly odd aside now: I thought that by replacing the Envelope Index that you'd had me remove last week I could at least retrieve all the basic info without any of the messages themselves (i.e. who sent them and the subject line). Thought that at least I could hang on to those for those three POP mailboxes' last 8 months of mail. The dozen other mailboxes I'd compiled had not been affected by my [original] stupidity and all the messages were there. So, when I did this just now, I now find that ALL of my emails, in every mailbox, have now lost their messages (save the one that says: The message from _____ <____@____.__> concerning “__” has not been downloaded from the server. You need to take this account online in order to download it..
The only good thing about this current situation is that I now know for certain that I did not lose my emails (I certainly have not erased/deleted any of the messages in all those additional mailboxes), at least not these most recent disappearences. So, maybe I should call tech support on this. Suggestions?
Thanks, Paul
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