Envelope jam CP1518 network printer

Trying to print a standard envelope from Word and the envelope keeps 'jamming' but it is not jammed, it's just sitting in the paper path under the ink cartridges. Is there a fix for this?
Thanks,
Bill in Ottawa

Are you using the single-load path (labeled as "1" on the printer)?  If so, are you pushing the envelope in far enough?  Did you open the door on the back side of the printer and look for any stray paper in there?
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    DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
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    JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
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    AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
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    SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
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    JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
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    ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
    JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
    CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
    carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
    CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
    wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
    DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
    nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
    JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
    katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
    CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
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    SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
    JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
    Bowman16: Any plans to do this again?
    SiobhanF-HP: Yes we are.
    ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
    DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
    JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
    CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
    CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
    SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    ZhuLee3: Thanks for setting this up!
    SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
    TEACHER1: Thank you all for conducting this session !!!!
    jest1: Is there an OS limitation to print wirelessly?
    JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
    SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
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    Message Edited by timhsu on 03-18-2009 05:43 PM
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