Envelope printing officejet 4630

My officejet will not print my #10 envelope. It runs the envelope through and prints on regular paper.???????

Hi hesasaint,
Welcome to the HP Forums! I see that your HP Officejet 4630 will not print your #10 envelope. I am happy to help you! I have some questions for you:
What Operating System are you using? Windows or Mac? What version?
How is the printer connected? Wireless, Ethernet, or USB?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet?
Are mixing regular paper with the #10 envelopes?
In the meantime, please see this guide on how to load envelopes. Loading Plain Paper, Photo Paper, and Envelopes. Hope to hear from you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

  • HP Officejet 4630 all-in-one printer Cancels Print in Middle of Job

    Hi,
    I recently bought an HP Officejet 4630 all-in-one printer, and it automatically cancels jobs in the middle of printing. The computer I am using is an HP Envy dv7 with 64-bit Windows 8, and I am printing over a wireless network connection. My computer receives an error that HP Officejet 4630 series couldn't complete print and the printer simply says canceling. I have tried all the steps in the troubleshooting sections, both for printing issues and network connections. I've uninstalled and reinstalled the software multiple times, I've established a manual IP, and everything else, but nothing seems to work. It also seems to have the issue when using HP ePrint. It happens in all sorts of programs and formats such as word, pdf, and html. Unfortunately, I did not receive a USB cord, so I can't see if that will fix the problem at all. Hopefully somebody can help me with this, otherwise it's obvious that there's a problem with the actual printer I got and I'm going to have to get something else.
    Thanks
    This question was solved.
    View Solution.

    This is how I fixed it:
    Find out what the IP address is that your printer is using. 
    Then go to control panel and click on "View Devices and Printers".
    Look for your printer an right click.
    Click "Printer Properties" and a new screen will open.
    Along the top you will see some tabs. Click the one that says "Ports"
    Click "Add Port"
    Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port".  A new screen will open.
    Click "Next"
    Type in the IP Address of your printer and click "Next"
    Your computer should find your printer.
    Click "Apply" and your printer should work correctly.

  • My PC can't stand the connection to HP Officejet 4630 all-in-one printer

    Hi everybody,
    I got a HP Officejet 4630 all-in-one printer, i manadge to connect it to the network. I select a static IP and i can reach the printer through the browser.
    I can add the printer to the PC, the system can find it after few second od scannig, and than i can print a test page.
    The problem is that if I reboot the PC or the printer, or both, i can' print no more.
    The icon of the printer in the "device and printer panel" is blurred with the green thick, but i can still reach the print through the browser and i can print with the ePrint.
    If I use the "problem solving" service of Windows, it can't find any problem. But i can't still print.
    I don't know what to do, it seems a problem of the computer (i even tryed to turn off the firewall but it doesn't change anything)
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    Thank you so much

    Hi @poporni,
    Welcome to the HP Forums!
    I noticed that your HP Officejet 4630 keeps losing the wireless connection on Windows 7. I am happy to look into this connection issue for you!
    Please, take a look through this guide, Printer Does Not Maintain Wireless Connection.
    Tips for troubleshooting wireless connection issues
    The following tips can help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.
    Move the printer and the computer closer to the router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.
    If you are experiencing an intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.
    Remove any metal objects between the printer, the computer, and the router. Objects such as refrigerators, microwaves, or metal bookcases can interfere with wireless transmission.
    Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.
    I would also recommend, our HP Wireless Printing Center - Troubleshooting Issues website.
    Hope this information is helpful, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Officejet 4630 e-All-in-One Printer Black Ink not Working

    My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

    Hello @3oshua,
    Welcome to the HP Support Forums!  I see you are running into some print quality issues on your HP Officejet 4630, you are unable to print in black ink, even after replacing the cartridges.
    I see you have exhausted the steps listed here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, with no success.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4630 Printer....how do change from the default setting when printing from the web?

    HP Officejet 4630.....Windows 8, 64-bit
    When printing from the web I am not able to change the print size.
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    Everything in Printing Shortcuts have a lock on it. Including Factory Default.
    Any and all help with this problem will be appreciated.
    Thank you in advance

    I posted this to the wrong board. Can it be move to the right one?
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  • HP All in One officejet 4630 not printing

    Hi all,
    I bought my officejet 4630 earlier and haven't been able to print anything at all. When I press print it sends it the document to the printer but a few minutes later comes back with an error message. It scans fine and is connected through a USB as a wireless connection is not available in my office.
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    Thanks

    Hey @M1XCE ,
    Welcome to the HP Forums!
    I understand you're unable to print to your Officejet 4630 printer.
    Can you tell me which operating system you are using?
    It might also help to try another driver. Changing the driver to the one in my steps below will not remove product functionality:
    Go to Devices and Printers.
    Right click on the 4630 printer.
    Select Printer Properties.
    Click the Advanced tab.
    Click the New driver button.
    Click Next >
    Click HP from the list on the left.
    Click HP Deskjet 9800 from the list on the right.
    Click Next >
    Click Finish.
    Close the Properties window with OK.
    Test the printer.
    Let me know if that helps.
    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
    I work on behalf of HP.

  • Officejet 4630 printer won't print web page google chrome windows 3

    HP 4630 officejet printer Google Chrome Browser Windows 8
    I can't print web pages or selections from a Web Page directly. I have to copy and paste into Adobe or OneNote.
    Not using wireless--direct hookup. Is this normal? any info  on steps I can take to print directly from a web page
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    Hello stok60,
    Welcome the HP Forums!
    I understand you're unable to print from Google Chrome using the Officejet 4630. I will do my best to assist you! I would recommend following this document on Printing Problems With Google Chorme.
    If this document doesn't resolve your issue, then please try uninstalling Google Chrome by following this document here. Now, install the latest version of Google Chrome here.
    Have you tried a different Web Browser to see if you're receiving the same problem?
    Another option you can try is using Google Cloud Print since your printer has ePrint as an added feature. I will provide two documents to help you. This document tells you information on What is Google Cloud Print? This document tells you how to set up this feature here.
    Please post your results, as I will be looking forward to hearing from you. Have a great night!
    I worked on behalf of HP.

  • HP Officejet 4630 printing on cards

    I am trying to print on cardstock from my officejet 4630.  When I do it cuts off the top of it.  It doesn't do this when I try to copy the same thing on plain paper.  What am I doing wrong?

    maacjones
    Welcome to the HP Community Forum.
    I am not sure you are doing anything wrong.  The problem might have to do with your Printing Preferences; the printer needs to know not only what size of paper you are using, but also the kind of paper, that is, the thickness of that paper.
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    Reference:
    Printing Preferences
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    Manage Print Output with Print Preview
    Photos respond differently than text (documents) and can behave strangely to some settings.
    Print Photos – Three Methods: Photos Creations, Windows Photo Viewer, Word
    Click the Kudos Thumbs-Up to say Thank You!
    And...Click Accept as Solution when my Answer provides a Fix or Workaround!
    I am pleased to provide assistance on behalf of HP. I do not work for HP. 
    Kind Regards,
    Dragon-Fur

  • Cannot print remotely with new Wireless HP Officejet 4630

    My old HP printer died last week, which is okay because I was in need of a new one. I chose the HP Officejet 4630 because it had the wireless printing option and was a 4-in-1. I work from home and I remote in to my office computer in another location. With my old hp printer, I was able to print but was connected with a USB cable. With this new wireless printer I cannot print from my remote location. I have tried a few times, restarted the computer and printer but it still does not print. I am able to choose my printer when I am logged into my work computer remotely. This is a big issue as I need to print reports at home from my computer at work. I am using Windows 7  and I've printed the wireless network test results which came back A-OK. Has anyone else had this issue and figured out how to print? When I look at the printer queue there is nothing... 
    Please Help! 
    Thanks

    I just want to add that I am able to print wirelessly from my computer but not when I am remoting in to my work computer. 

  • Printer HP Officejet 4630 setup on MAC OS X Yosemite 10.10.2

    I have tried the HP downloads for my computer, but nothing seems to take.  The downloads seem to be complete, I just keep going back to the downloads from HP.  The wireless portion of the connection is setup.  There just seems to be no way the computer will recognize the downloads, or the printer.

    Hi there @gcongie , welcome to the forums
    I read about the problems you have been running into when trying to install your Officejet 4630 on Yosemite. I have some steps that should help you.
    Please follow these steps in order:
    Mac OS X: How to reset the printing system
    Repair disk permissions
    Restart the Mac
    Download and install the full feature driver here: HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers
    In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
    Good luck
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet 4630 printing margins problem

    Hi there-
    I just purchased an Officejet 4630 and have had some immediate printing issues come up.
    The main issue I've found is that the margins for printing at the top and bottom of letter-sized pages seem to get cut off when at 100% scale. 
    I've uninstalled and re-installed the printer with the correct driver, but none of this seems to solve the issue. 
    I've used both preview and excel to try and print and they both have the same problem. It seems the only way I can get the entire image to print is to shrink down the scale, but I do not want to do this as I'm trying to maximize printing space, which is vital for my business printing needs. 
    Do you have any solution to this problem? Any help would be appreciated. Thanks!

    Hi @el_jefe,
    Welcome to the HP Forums!
    I noticed that the margins for printing at the top and bottom of letter-sized pages seem to get cut off when at 100% scale. When printing with your HP Officejet 4630.  
    Please try the following:
    Reset the printing system. OS X Yosemite: Reset the printing system.
    Verify and repair disk permissions. Disk Utility 12.x: Repair disk permissions.
    Otherwise, it could just be a setting within the Microsoft Office Suite that needs to be changed. I would suggest also contacting Microsoft Office Support for assistance, or consider trying another Office Suite such as OpenOffice, or LibreOffice, and see if they do the same thing.
    Hope this information helps!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Cannot download Officejet 4630 printer drivers

    I attempted to download drivers for the Officejet 4630 all-in-one. I was directed to a page to select my printer model. When I clicked on the model number, I was directed to a screen that had a picture of my printer, but little else. I was unable to do anything from that page. What do I do now?

    The HP driver download pages are having problems currently.  If you are in a hurry the file you need for the Vista driver for the Officejet 4630 is file OJ4630_188.exe, a net search may provide alternate download locations.  Be careful when accessing third party sites....

  • HP Officejet 4630 won't print at all

    Today my brand new HP Officejet 4630 just decided to call it quits on me. After printing about 5 pages without any hassle, when I went to print a document, it simply would not print. What has happened is that the printer itself will say "now printing..." with the loading bar but nothing will actually print. When I check on my Macbook Pro about the status of my printing documents, it will say "Printing, Starting on Page XX" with the loading bar a quarter full.  I checked the printer for any paper clogs or anything but I have yet to find any such issue within the computer. The printer has brand new ink, it is loaded with paper (but not too much), and has never had any issues until now. Unless if I manually cancel the printing job, it will presumably keep saying "Now printing..." without anything happening.  I've tried to actually print a document from the "samples" provided from the HP Officejet 4630, like a crossword puzzle, and even that would not print, and would just say "Now printing..". I have no idea what to do nor do I know what is wrong with it. I haven't seen any error codes or notifications yet, and the printer is literally not even a couple of months old with very minimal usage.  Any help on this will be greatly appreciated!

    Hello , Welcome to the HP Community, I hope you have a pleasant experience with us. I'd like to help you with the freezing that you are experiencing on your HP Officejet 4630 e-All-in-One printer. This may sound a little ridiculous, but do you have the printer plugged directly into a wall outlet? The reason I suggest doing this, is because the printer has a power moderator built in. It possible that if it is plugged into a secondary power-moderating device (such as a power surge bar, or battery backup), that it is unable to pull enough power to print, and that may be why it is getting stuck. If that doesn't immediately resolve the issue, I'd recommend downloading and running the most recent firmware update for your printer here - HP Officejet 4630 e-All-in-One Printer series Firmware Update I'm also curious if you're able to make a copy on the printer itself? The hang up with the apps could possibly be a network connection issue (as could the wireless printing on the mac), so it's possible that it's not a hardware issue at all. I'd appreciate it if you could try this and let me know the result. I look forward to hearing back from you and working toward a resolution for this issue.Have a fantastic weekend!

  • Officejet 4630 printer makes high pitched whine even when not printing

     I just bought an Officejet 4630 printer for home use and noticed it makes an annoying high pitched whine whenever it's not sleeping, even when not printing.  Is not very loud, and would not be noticeable in an office environment due to ambient noise, but is obvious in a quiet home environment.  Is this normal for this model or is the unit defective?  Neither of my two previous inkjet printers made this noise.

    Hello,
    If your OfficeJet 4630 is within the standard warranty period, please contact HP technical support to speak to one of our agents who can troubleshoot and diagnose this issue.
    We look forward to your response,
    Best regards,
    Jeff Christopher
    Executive Customer Relations
    Hewlett-Packard Company
    Palo Alto, California
    I work for HP

  • Officejet 4630 won't print any files

    officejet 4630 has been installed correctly and is able to print test pages and also scan documents correctly. When I try to print a word file, pdf or anything else an error message keeps coming up in the printing status and won't allow me to print anything. I was having issues with previous printers not allowing me to print correctly either but i'm not sure whats wrong!
    please help!

    Hello @jackbheth ,
    Welcome to the HP forum.
    I understand that you are experiencing a problem when printing certain types of documents.
    I would like to help you with this.
    To check on the HP software, try running the Print and Scan Doctor.
    In case it is a Windows problem, try the  Microsoft Fix it Solution Center.
    Hopefully these tools will fix the issue.
    If they do not, please let me know.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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