Envelope sender domain could not be resolved

For this error:
Apr 23 18:11:07 2008 Info: ICID 815272710 Address: <nurmaria> sender rejected, envelope sender domain could not be resolved
If the domain has multiple MX(es) record. I.e cardig.com has :
cardig.com mail is handled by 10 mail.cardig.com.
cardig.com mail is handled by 10 mail2.cardig.com.
Does Ironport check all the mx(es) first then reject if one of them is not exists?
Or just query it once (first match mx or first low priority mx)?
TIA.

I think that the problem is not related to MX records existence or priority.
The error you found occurs when a DNS server does not provide an answer to the query your appliance send when checking the sender.
Suppose that a remote SMTP server connect to your appliance and send a "MAIL FROM: user @ domain.com" SMTP command; at this point your appliance checks whether "domain.com" exists or not and therefore asks for a MX record for "domain.com" to the DNS you configured. The DNS in turn searches for an authoritative DNS for "domain.com" and then sends it a query for the MX records of "domain.com"; if it doesn't get an answer your appliance cannot validate the sender domain and rejects the connection with the error you reported.
In your example this means that the appliance didn't even know that the MX for cardig.com were "mail.cardig.com" and "mail1.cardig.com", but rather that the DNS server didn't get that information from the authoritative DNS server of "cardig.com".
Hope this helps.
Andrea

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