Envy 15 AMD A10 USB ports and fingerprint scanner not working

Hi
I've had my HP envy 15 about 2 months now and today all the USB ports as well as the fingerprint scanner stopped working. In the device manager I have 6 entries under the USB headding, all have yellow triangles next to them, all display an error code 19 in the properties.
I have tried uninstalling the devices in device manager and then performing a hard reset. I've attempted to locate the usb 3.0 host controlers for my laptop, but I've had no joy and I've tried running both the Microsoft and HP update facalities to try and force a driver update but so far nothing.
Somebody please help because I'm banging my head against the wall at this point.

Hello, @LeapM 
Welcome to the HP Forums.
I see that you cannot use any USB ports or the fingerprint scanner. That you have error code 19. I will try to assist you with this.
Here is a Microsoft document that may help you: Error codes in Device Manager in Windows. It will explain what the error code is and provide steps to try and resolve.
Let me know how this goes for you.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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