Envy 15 j - Left hinge seriously broken

I've seen quite a few posts here about the evny 15 hinge. Mine has unfortunatey aslo become deformed and broken. The laptop doesn't close properly and there is a gap between the casing. The sreen also sits lopsided and in the last day the left fan has started making a screeching noise and the screen can move freely without resistance over around 10 degrees in any position.
There doesn't ever seem to be a resoultion to the problem posted on the forums. My laptop is still in warranty but I have seen one post that says the hinges arent covered! Can someone please tell me how I am suppose to get this fixed?

@hzj123
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

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Hi, nebucad_nezzard
When it comes to International Warranty Service, Lenovo has this tool right here that will tell you if service is available in a country. It will also tell you what kind of service you can receive in said country. Put in your machine type and see what you can do!
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Hi @Evens2005 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
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‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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Hi:
This is a consumer to consumer forum, so no one here can speak on behalf of HP regarding what is or what is not covered under the warranty.
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http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

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Hi @hannahos ,
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‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Re: Envy m7 Notebook with a Broken Hinge
Options
‎09-08-2014 11:58 PM
Hi Jeff or anyone from HP support I have A pavilion G7 2054 SA (UK model ) which has a broken left hinge can some one please help me as to how to return to Hp as my laptop is still under warranty. please see below:-
HP product warranty results
The following information was returned for your product
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Reply

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@Rohith050
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
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I Work for HP

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Hello HarleyGuy06,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message after the weekend from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details)
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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Envy 15 j - Left hinge seriously broken

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