Envy 15 laptop will not shutdown after installing windows 10

After installing windows 10, laptop will not shutdown , and cannot wake from sleep mode. I have to hold power button in to turn off .

corsairman wrote:
I just upgraded my laptop to Windows 7 and was advised to upgrade my printer driver for the Photosmart 3210 to a Windows 7 driver. After installing my printer will not duplex. On the printer preference page the box shows two sided duplexing (two sided).
Can you help, also when I had Vista installed the 2nd page printed upside down. I have tried to get the patch for this, but cannot find it.
You may need to enable the duplexer hardware as described in the Vista Duplex Printing Troubleshooting Guide.  There is also a link there to the patches for Vista back side upside down. When you have the duplexer enabled please post here about the results printing a duplex page.  If the back side is upside down the Vista patch can be applied.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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