Envy 15t subwoffer

Hello,
I have a refurbeshed Envy 15t-j000 laptop and I love it.
I insalled the stock recovery windows 8 image and everything seems to be working fine except for the subwoffer
The Beats audio drivers is not showing any problems and  I installed the latest audio drivers from HP site but the sound is very flat and the subwoffer is DEAD no matter how I change the base settings or turn BEATS on or off.
Any help is very apreateated and feel free to get technical and geeky to fix this!
Thanks a lot!

@AhmedGamal ,
Hello and thank you for posting on the HP support forums.  Here is a link to the Maintenance manual for your notebook.  It sounds as if the connection from the speaker to the board may have come loose.
Use this link to get to the Maintenance manual.
HP ENVY 15 Notebook PC and Maintenance and Service Guide
What you will want to do is see if you can gain access to make sure the connection is secure.  If not please contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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