Envy 17 HDMI won't recognize mutliple displays

I've got a brand new HP Envy 17 j000 Quad Edition laptop.Device manager is showing two display adapters - one for the onboard intel HD graphics and one for the nVidia 740 GT adapter. When I try to connect an external monitor via the display port (HDMI) on the monitor, the system won't recognize it. Two questions:
Why is the internal Intel HD Graphics taking precedence over the nVidia? Typically I would set up multiple displays by this driver, but the Intel HD is the one showing the access ports - and only recognizing the internal connection and a VGA connection (which this system doesn't have).
Is there a preferred connection method - VGA/DVI/DIsplay port? I have the correct display port adapter and a new HDMI cable - both are new.
thanks -  David B.

Welcome to the HP Forum David.
Below might be part of what you seek.
=====================================================================================
Here is a bit of information on the Displayport / HDMI question:
Display Port // DP-Audio-User-Guide-v1 PDF
DisplayPort.org FAQ
TechRadar.com – HDMI vs DisplayPort – which is best?
It may not directly solve your issue; it should help a bit with the background you might need to find a resolution.
=====================================================================================
Single External Monitor - that is, connect one external monitor to your computer
Sometimes the issue is simply resolution - you might therefore be able to duplicate the main computer screen, but not extend it over to the external monitor.
Resolving HDMI Display and Sound Issues
=====================================================================================
Kind Regards,
Dragon-Fur

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