Envy 2 Since 8.1 update keyboard does not work right did several driver updates with no results?

I even restored to factory settings, can i go back to 8.0 if Hp and Ms can't get it right?

Pete,
The invitation to Upgrade to Windows 8.1 comes from Microsoft.
If you did not make backups, you might be able to order replacement Media from HP.
You may find Recovery Media at your computer's website. Start at:
HP Drivers & Downloads
If available, the Media has its own category: Order Recovery Media
==========================================================================
If you cannot find it, or you are outside of the US / Canada, you can call HP directly:
Worldwide Support Portal
Contact HP – USA - Phone Assistance
Warranty Required – USA and Canada
USA – Contact HP // Self-Help – Email - Chat
============================================================================
Microsoft does care about their customers. Microsoft's enthusiasm for Windows 8.1 might have overshadowed their inclination to warn you that not EVERY computer on the planet is able to run Windows 8.1 easily - or, in some cases, at all.
The Envy 2, IF you are talking about the Envy X2 - one of various models, should be able to run Windows 8.1 if some precautions are taken ahead of time.
For example:
Every driver must be updated to Windows 8.1 before you Upgrade
Most user installed programs should be removed
Most user settings should be set back to standard. For example, set a standard background, do not expect your fancy Start Screen settings to survive, back up and strip the stuff from your Desktop.
All connected devices must be removed.
Security software must be removed.
You should not attempt the Upgrade without having the means to get back to where you started. Translation: Make Backups - Make Backups - Make Backups
The following might help you if you want to try again:
Upgrade Windows 8 to Windows 8.1
Good Luck! Windows 8.1 is worth the journey if you can be successful.
Click the Kudos Thumbs-Up to show appreciation and say Thanks.
Although I strive to reflect HP's best practices, I do not work for HP.
Click Accept as Solution when the Answer is a good Fix or Workaround to your Question!
Kind Regards,
Dragon-Fur

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