Envy 23 beats

This is another issue with my Envy 23-N019 beats Special Edition. I am very disapointed in the sound that comes from these speakerts. I get better sound from another all in one with just normal speakers in stereo mode. It is very tinny with no base and the equalizer is useless for bass.
There is another posting of this issue from 02-2014 and just figured that maybe a solution has been found since it is over a year later. With the amount of money for these beats special edition I would expect a much better sounding pc. Not impressed at all with the beats and would not reccomend  this pc to my friends.

I agree with your assessment.  I got sucked into the marketing hype too - "you can feel the sound."  Yeah, right.  There may be four sub-woofers, but I don't hear them.  The support call that I got reset the audio settings to default, and I got more bass out than before, ... but I sure didn't "feel" it.  The tech said that, in reality, you could not put a real sub-woofer in an all-in-one, because the vibration would disrupt the screen.  That makes sense.  The marketing for this product is bordering on deceptive, and I'm surprised more people haven't complained.
I have an older Touchsmart with a sub-woofer jack, so I plugged in a cheap model to that and the sound was actually pretty good.
On the Beats Edition, I just gave up and used the headphone jack to connect a cheap speaker/sub-woofer (a generic for $30 at the electronics store), and the sound is OK.
I was really tempted to send it back, but I had so many hours into loading and configuring, that I just didn't want to do that again.  If they offered to exchange it, I would probably go for it.

Similar Messages

  • No sound on HP Envy 14 Beats Edition. Sound disappeared for no apparent reason.

    HP Envy 14 Beats Edition laptop (product QE295UA#ABA) running Windows 7 Home Premium version 6.1 (build 7601, service pack 1).
    I don't recall running any software updates.  I've confirmed that  no mute buttons  are on.   I've tried the Windows troubleshooter for Playing Audio/Speakers and Headphones but the software does not detect any problems.  I've tried reinstalling the driver to no avail. 

    Hi,
    Try the following.
    Download the IDT Audio installer on the link below and save it to your Downloads folder.
    http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53281.exe
    When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
    When complete, shut down the notebook.
    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in the Taskbar and select Playback Devices.  Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Webcam on Envy 14 Beats only detects when the display is at a certain angle

    HP Envy 14t-1100 CTO beats edition
    Windows 7 64
    "No webcam detected" using HP MediaSmart Webcam, webcam not showing under imaging devices in device manager 
    I've had my Envy 14 Beats for about 9 months, when I got it the webcam worked just fine.  A few months ago I started noticing that when I tilted the display forwad or backward I would hear the alert noise for when a usb device is unplugged, at the time I didn't think much of it.  
    Just recently I went to use my webcam with the MediaSmart app and got the error message "No WebCam detected, try plugging in your webcam...  yada yada."  So I went to the device manager to see if there was a driver issue, to my surprise there was no "Imaging device" category.  I scanned for new hardware, nothing turned up.  While re-adjusting my sitting position on the couch I tilted the display screen slightly forward, and to my surprise the device manager list refreshed and suddenly the "Imaging Device" category was there with the webcam listed.  I let go of the display (I was applying a small amount of pressure tilting it forward) and the usb disconnect noise beeped and the webcam disappeared from the device manager...    
    After a little more pushing and prodding I was able to reproduce the effect.  If I have the display at a slightly larger then 90 degree angle (100 degrees-ish) and then put a little pressure on the display tilting towards me (going from ~100 degrees to ~97) the webcam will show up in the device manager and works like there's nothing wrong.  If I let go of the display and let it sit open unassisted I get the disconnect system noise and the webcam and imaging device categor disappear from the device manager.  I'm guessing there's a loose connection in the wiring that connects the display screen to the main body of the laptop.
    My question, then, is what can I do about it?  Obviously me holding the display in order to use my webcam doesn't fly, but am I going to have to send in my laptop for repair?  I bought the laptop in early december of 2010 so it's still under warrenty.  If I do have to send it in, will they wipe my hdd?
    Any ideas or suggestions would be very appreciated, I know this is a wierd one, but that's just my luck I suppose.
    Thanks!
    -Jake

    I have the exact same problem. And I went through it twice. The first time I had this problem, I tried to work around by tilting the display to a certain angle, but eventually the webcam stopped getting recognized and after talking to the customer care and trying system restore and even factory reset, I had to send the laptop for warranty repair. This time I noticed the problem while using Skype or Google video chat. Whenever my video is on i.e. the webcam is working, my microphone picks up a loud noise which goes away when I switch off the video. I got the same effect in HP MediaSmart webcam program too. After a couple of month like this my webcam eventually has stopped getting recognized again.
    Calling customer care would only result in suggestions of system restore/ factory reset when I know that the problem is in hardware. I believe the webcam connection is very weak to handle the display tilting. I have searched the web and have fond many similar problem reported by users.
    I paid a premium for this laptop a year ago and I am surprised to find the same problem getting reported even now! Hope HP works on remedying this shoddy piece of design!

  • Crackling sound from right speaker - Envy 14 Beats edition

    The right speaker on my Envy 14 Beats edition has a crackling/static sound when playing any sort of sound from it.  I assumed it was a faulty speaker since its just the right speaker..  I've talked to HP support and they had me send it in. 
    After two weeks I got it back only to find that they simply changed some audio configurations in an attempt to fix it.  Nothing has changed and the problem still exists. 
    Just wondering if anyone else has had this problem and if there is some sort of fix for this without me having to send it back to them to replace the speaker.  

    Hello tedebare73.  I understand your notebook is making a weird sound from the left speaker.
    Are there any other electronic devices (guitar amplifiers, cell phones, speakers) around the notebook?  These can all cause very strange noises.
    Try hard resetting the notebook as well.  Here are the steps.  
    Shut down the notebook.
    Remove the battery and AC power.
    Press and hold the power button for 10-15 seconds three times.
    Replace the battery and AC power.
    Verify whether the problem persists.
    Finally, if neither of the above have an effect try removing and reinstalling the driver.  Here are instructions.
    Go to your Device Manager.
    Expand the "Sound, video, and game controllers" section.
    Right click on your audio device and select "Uninstall."
    Reboot the notebook.  Windows will automatically reinstall the driver.
    Verify whether the problem persists.
    Let me know the results.  Have a wonderful day!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Envy 14 Beats edition crackling sound

    I have the Envy 14 Beats Edition (dm4t-3000) that keeps having an intermintent crackling or fuzzy sound that is coming from the back right corner of the computer (around the wireless card) .  I have looked everywhere on this forum for answers but I have found none.  Sometimes when it is makeing the sound if I click on the mute button it will act like it is going to stop but doesn't.

    Please try if updating the audio driver help to resolve the issuue.
    Here is the driver support page for HP ENVY 14 Beats Edition. Select the Operating System of your machine from the drop down box and look for audio driver.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5254​...

  • NO SOUND (I tried everything) ENVY 14 BEATS EDITION

    ENVY 14 BEATS EDITION 2001tx
    Product #: LZ812PA#ACF
    WINDOWS 7 ULTIMATE 64-bit
    Service Pack 1
    Location: Tokyo
    I read through these forums and literaly tried all the solutions, hopefully you will prove me wrong and give me the answers I need.
    So my pc went into hibernation and when I woke it up there was no sound. I did the following in no particular order:
    - uninstall, re-install audio driver (a million times, a million different ways)
    - installed the chipsets
    - booted, rebooted several times
    - restored pc to 4 days ago
    - undated BIOS 
    Still to no avail, this actually happened once before but I was able to fix it right away, this was a few months ago.
    I can see my equalizer move up and down as it moves with youtube or music but there is absolutely no sound coming out the computer nor the external speakers I plug in. No turn on or shut down sounds either, ZERO.
    HELP!
    Annoyed...

    Hello belloblock,
    Another document you can follow to try and resolve the issue - No Sound from the Speakers (Windows 7)
    I understand that performing a reset can be a nuisance but a hard or forced reset erases all information in the computer's memory which may restore functionality. Resetting your computer forces the system to clear and reestablish the software connections between the BIOS and the hardware.
    Performing a hard or forced reset might fix the following conditions:
    -Windows stops responding.
    -Computer stops before Windows loads - no boot, blinking cursor on a black display, and errors relating to OS not found or a missing drive.
    -Display suddenly goes blank and stays blank.
    -Software freezes.
    -Keyboard stops responding.
    -The computer does not return from sleep or suspend mode.
    -An external device stops responding. (Turn off the power to that device in addition to performing the steps in this document.)
    As you can see, a hard reset although not convenient could resolve the issue you are experiencing and is very much worth a try.
    If you're still experiencing issues after the steps that I provided in this post,  please click the link below to get the support number for your region:
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Best regards,
    I worked on behalf of HP.

  • HP Envy 14 Beats Edition Equalizer Presets deleted

    So I have had my Envy 14 Beats Edition for awhile now (5 months). It has been causing me problems, but the one that is bothering me the most currently is the fact that my Equalizer no longer works. 
    A few weeks ago I set all settings in my equalizer to max to get the most sound out as I could for a dance session. Since then no matter what I do the equalizer stays at the settings that I changed it to. Even if I changed seperate dB settings (i.e. bass vs highs) the sound still comes out exactly the same.
    Beats Studio and Beat Tour presets no longer make a difference either.
    Does anyone know a fix to this problem?

    Hi,
    Open windows Control Panel, open Administrative Tools and open Services.  Check that the following services are all showing as Status= Started and Startup Type= Automatic
    Audio Service
    Multimedia Class Scheduler
    Windows Audio
    Windows Audio Endpoint Builder
    If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type',  select Automatic and click Apply to save the change.  Then click the Start button.
    What happens when you try to reinstall the IDT driver using Recovery Manager now?
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • My internal video camera stopped working on my envy 13 beats edition . Please Help.

    My internal video camera stopped working. It will not start and the light doesn;t come on anymore.  Please Help ASAP. Thank you.
    HP Envy 13 Beats Edition
    Windows 7 64-bit
    No changes made to system

    Hello Jamienix,
    We've an article that can help resolve most issues you may encounter with activating Messages.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Cheers,
    Allen

  • Can't Adjust Screen Brightness on my HP Envy 23 Beats Edition All in One PC

    I can't adjust the screen brightness on my PC after updating windows. I already updated all the drivers software but the problem is not solved. Please HELP..the brightness is killing me...TQVM

    Hello myizham,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are having issues adjusting the screen brightness on you HP Envy 23 Beats Edition All in One PC. I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information.
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Envy 17 beats

    Just bought an Envy 17 laptop with Beats. My computer guy uninstalled Windows 8 because everyone hates it. Did that also wipe out Beats, which is supposed to be bundled with my 17-j111TX.  If so, can it br brought back and somehow made to work with Windows 7?

    Hi,
    Please use Audio driver for Windows 7 64bit from the following link:
        http://support.hp.com/us-en/product/HP-ENVY-17-Notebook-PC-series/5401174/model/6654423/drivers
    (Beats Audio is a component of audio driver).
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Speakers sound issue on Envy 14 Beats Edition

    Hi all,
    For few days now, my one year Envy 14 has a weird speakers sound issue. When the sound level passes over 50%, there is a lot of scratches and distorsion on the speaker, in that case, it is not usable at all.
    Note that this issue does not happen on the jack outputs, with a headset, the sound is perfect, or it is as it also was on the speakers some days ago.
    I'm posting here to be able to find the source of the issue. My Envy runs Ubuntu from the beginning, I've just tested with a old Ubuntu LiveCD and the problem is the same, so this is not a Ubuntu or software issue.
    Now, my main question is does this come from the speakers themselves? From the audio board? From the main board? How can I diagnose?
    Thanks for your help.

    I have the same exact problem with mine. I have a problem with my webcam as well. They are both hardware problems and need to new parts. If I knew where to get them I would have have told you. 

  • HP On-Screen Display Utility for HP Envy 14 Beats LTD.

    I had my hard drive replaced because the stock HDD stopped working abruptly. A fresh install of windows left me with a number of missing drivers an utilities.  I found most from software and drivers hp support page for my notebook but there's one problem I could not find the solution for.
    I gather that I need the HP On-Screen Support Utility for my notebook because pressing the brightness and audio buttons no longer brings up the on-screen slider. Additionally, the Beats logo doesn't show up with the FN+B function.
    Product name: HP Envy14 Notebook PC (Beats Limited Edition)
    Product number: XB110AAR
    Windows 7 Home Premium 64-bit Service Pack 1
    This question was solved.
    View Solution.

    SOLVED:
    A little more research and I found that the On-Screen Display Utility (OSD) is actually part of HP MediaSmart. It can be downloaded from the following HP thread:
    HP Mediasmart Software package for Windows 7
    Hope this helps other users!

  • Is Integrated audio (Envy Audio; Beats Audio) good, or should I upgrade to an audio card??

    I'm considering a HP Envy Phoenix 810-130qe desktop; not a gamer, but like music & videos. Is the Integrated audio good quality?
    This question was solved.
    View Solution.

    H-H, welcome to the forum.
    I can't answer the question from personal knowledge, but I have had several HP computers, none as nice as that one.  I am a musician who is very picky with how music sounds on my computer.  I have never used anything but the integrated sound.  I am using 12 year old Polk Audio speakers with my h8 1228 and they sound very good.  My next speakers will be Bose USB computer speakers.  They provide their own power.  They are rather expensive, but worth it.
    Please click "KUDOS" if I have helped you and click "Accept as Solution" if your problem is solved.
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    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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    HP Photosmart 7520 AIO
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  • Does the HP ENVY 14 Beats still come with the headphones?

    I heard on some sites that they discontinued the headphones.
    Do they still come with the headphones, free?

    Not all Beats edition notebooks come with headphones bundle...Here below is list of models that comes with headphones...
    14-1160SE
    14-1155CA
    14-1161SE
    Although I am an HP employee, I am speaking for myself and not for HP.
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  • HP Envy 14 Beats Edition - Windows 7 Boots But Won't Function - Recovery Won't Work

    Hello,
    I have been trying for two days now to recover this laptop. For some reason it will not fully boot Windows 7. I have tried using F11 recovery, HP Recovery Disks, and a Windows 7 Install Thumb drive. In each case I get past the "Starting Windows 7" screen. With any of the HP versions of recovery listed above I get to a blue screen with a white sunburst at the top. I get a functioning mouse icon (i.e. moving the mouse moves the cursor) however nothing else works. With the WIndows 7 install thumb drive, I get past the language selection screen to "Install Windows 7 Now" screen. If I choose the recover option the text disappears and it permanently hangs, if I choose "Install Windows 7 Now" it changes to "Starting Setup Now" and then hangs at that point.
    Clearly the issue appears to be a harddrive read error. I've started pressed Escape and run the diagnostic tests. All show harddrive errors. If I launch into the BIOS and run the Harddrive test there, I get an error saying the drive is Full. If I run Ubuntu's Disk Utility and Self Test, I get "Current Pending Sector Count" errors showing 27 bad sectors.
    What I really don't get is that the HP recovery CD hangs at the same place as the harddrive. I'm certain I could format the harddrive with Linux, but then my understanding is that all bets are off with the HP recovery software.
    Oddly enough, I can boot the computer from a unetbootin Live Ubuntu installation and it works just fine. I can see the harddrive and have successfully backed up all my data. I can see 4 partitions and their contents (System, NTFS, Recovery, and HP_Tools). Ubuntu works like a champ from the thumb drive (I'm posting this in Firefox from the laptop now).
    If it were my laptop I'd install Ubuntu and throw the Windows 7 stuff in the trash. However, it's my wife's and she's not at all keen on using Linux (I tried that once before when Linux was much too immature).
    Thanks for any suggestions.
    Blessings,
    Lee

    Solved my own problem.
    Booted from Linux-live thumb drive to gain access to drive. Backed up files.
    Used Linux Disk Utility to format C: partition.
    Used Restore discs I previously made to restore system to factory.
    Seems like another case of I was lucky enough to have a sector go bad that contained some very important Windows 7 file so the drive suddenly became unwritable by Windows. Linux could mount and read/write the drive, but Windows refused. Some days I hate computers.
    Blessings!

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