Envy 4 -1115dx display with digitizer

The original part number is 699378-001, the "acceptible" replacement part is suppose to be 716398-001, the only problem is i tried 2 of that part number and the display will not turn on, once i attach the old display with the cracked digitizer, the laptop runs fine, Has anyone else ran into this?
This question was solved.
View Solution.

Wil.
716398-001
Is not acceptible.
Your model is not listed for that part number.
http://partsurfer.hp.com/Search.aspx?SearchText=716398-001
699378-001
Is listed for your model number.
http://partsurfer.hp.com/Search.aspx?SearchText=699378-001
REO
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