Envy 4500 Mac OS 10.5.8

I just bought a Envy 4500. My Mac is running OS 10.5.8. The drivers on the DVD are for 10.6. I tried downloading drivers from the HP website for 10.5.8 - but they only provive Envy series 110 drivers as an option when running settup - tried installing but the printer won't work. I am thinking about returning it to Best Buy - don't want to upgrade to OS 10.6 - old computer. Is there a fix? Don't understand why drivers for 10.5.8 are not on the DVD? Michael

what a ridiculus load of horse crap! not supporting older macs? goodbye HP, returning my printer and will buy another priter from a competitor.

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HP Envy 4500 mac operating system

Just purchased HP ENVY 4500 I am opperating on a MAC I am unable to connect to my wireless network to configure printer to be wireless have followed all dirrections to a T and still not working. My network comes up and I am 100 percent possitive I am putting in the correct code but am still unable to connect.
Is there a number to call for assistance?

Hi @mhwojo99 ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
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Envy 4500 mac driver

I just bought the ENVY 4500. I have an older MacMini and it is using operating system 10.5.8. This printers drivers are for Mac OS 10.6 and newer. Is there any way I can get this printer to work on Mac OS 10.5.8.?????
For some reason my MacMini craps out when I try to install Mac OS 10.6. So, that isn't an option..
Please let me know if you have any solutions.
Thank you
Mcsamp

Hi MarkES,
From what I can find, it seems to me that the issue is stemming from a setting within the Mac not an issue with the HP software. I suggest trying the following steps:
Open Utility > Disk utility > Preferences. Uncheck "Verify Checksums". Then try installing the software again.
Please let me know if this resolves the issue, thanks.
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Sunshyn2005 - I work on behalf of HP

HP Envy 4500 will not scan to Mac

HP Envy 4500 will not scan to MAC. Printing works just fine but when I try to scan the printer says scanning but never completes the scan, there is no error message. I tried uninstall and reinstall of the software, upgraded to Mac OS Yosemite and tried re-install again, no luck.

Hi @eallen1219
From your description, it soudns like we may be haivng a osftware issue. Let's use the following steps to remove currenlty installed software, clean up the Mac, and reinstall the software again;
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > HP-ENVY-4500-series_v12.34.0.dmg
When you add the printer, please ensure you are using the HP driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if you can scan now. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

HP ENVY 4500 e-All-in-One Printer/Mac OS 10.6/can't scan multiple pages as single document/file

Mac OS X 10.6.8
HP Scan app 4.4.1
In the HP ENVY 4500 e-All-in-One Printer support page for scanning with a full feature driver installed. Under "How to scan a multi-page original into a single file for HP Scan software version 4.0. Everything is OK until after I've scanned the documents and clicked "Done". (Step # 6) & Click Send , click Folder , name your file, and then save the file to the computer.(Step # 7)
This is where I go wrong. I can't find the Format drop-down menu to complete Steps 8 & 9.
Click the Format drop-down menu, select Contents , and then check the box to Save all items to a single file .
Click Save .
This question was solved.
View Solution.

Hi MaWoo,
Thanks for your post and welcome to HP Forum.
Please make sure you select PDF or Searchable PDF as the Format. You should then find a box to check for "Combine into single document".
Best regards,
Mandy
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Although I work for HP my posts and replies are my own

Installing printer Envy 4500 on MAC OS X.10- set up bar stuck on "retrieving information"- Help!!!

I bought the HP Envy 4500 because I just upgraded my Mac to OS 10.10 and my office jet would not come along for the ride... I installed the driver from the HP website and I completed all the steps until the last step "configuation results".
The window reads "retriving information" and it has been "retrieving information" for 20 minutes. I have cancelled and gone back twice to no avail. I printed the practice page and that went fine. What can I try next?

Hi @Elizabetti,
Welcome to the HP Support Forums! I see you are trying to install your new HP Envy 4500 with your Mac running the Yosemite 10.10 Operating system. When you attempt to install the setup bar stops on 'retrieving information'. You have cancelled it 2 times with no success. I would like you to go ahead and complete the steps listed below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP ENVY 4500 series Full Feature Software and Drivers
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
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About HP envy 4500 printing for both sides for mac os x 10.9.4

I got the printer recently. I have installed the lastest software and set up air print successfully. I was trying to print out mt notes for both sides of the paper but I did not see the " print both sides" option. I looked up the old post in the forum and tried to follow the set up step by step, but it is still not working. Can anyone tell me how to set up the both sides printing option.
Thank you so much.

Hi @chloe_chie,
Welcome to the HP Forums!
I understand that you are wondering how to print on both sides with your HP Envy 4500 on your Mac OS X 10.9.4, and I am happy to help!
Please make sure that the correct driver has been selected on the Mac. Meaning, it should read HP Envy 4500, not the Airprint driver.
To do this go to the Apple Icon, System Preferences, then Print & Scan and look for the images below:
Once we have verified that we have the correct driver selected, then please follow through this guide, Printing on Both Sides of the Paper (Duplexing) for HP Deskjet 3540, 4640, ENVY 4500, and Officejet ....
Hope this information helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Envy 4500 connection issues

Hi. My Envy 4500 all the sudden will not print, becuase a message on my mac printer icon reads, 'Printer not connected." It HAS been connected....I don't know what happened. The driver appears to be missing from my computer, too. The printer itself, which is wireless, is lit up, so it is on. Ideas? Thank you.

Hello @bogarrity, and thanks for posting on the HP Forums!
I see you're running into connectivity and software issues. I'd be happy to help!
I am posting an HP Support documents below that will show you how to find which version of the Mac operating system you are using:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP ENVY 4500 e-All-in-One Printer Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thanks again for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem with scanning document to searchable pdf in HP Envy 4500

I just bought HP Envy 4500 , overall good printer, but I can't find option for scanning to searchable pdf. I already updated my desktop software and printer's firmware, but still there is no option "scan to searchable pdf". Do i have to download some other software from HP?

Hello katiemac,
Welcome to the HP Support Forums!
When you are scanning with the ENVY 4500, how are you doing performing the scan? For example, if you are not using the HP software or scanning from the front panel of the printer you may not be getting all the features.
What is the Operating System installed on the computer, Windows or Mac?
JERENDS
I work on behalf of HP
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HT3669 HP ENVY 4500 e-All-in-One Version 3.2.1 does not work on iMac 20-inch, Mid 2007. Only recognizes scanner not USB printer.

HP ENVY 4500 e-All-in-One Version 3.2.1 does not work on iMac 20-inch, Mid 2007. Only recognizes scanner not USB printer.
I would like to print via the USB connection instead of wireless (the wireless does work, and the scanner works via USB).
I tried connecting the printer directly (via USB) to my MacBook Pro laptop and it worked just fine.
How can I make this printer work on my iMac?
I spent 4 hours on the phone with HP and we did every combination of installation of drivers ad nausum and their bottom line is that it is a Mac problem.
Any help would be appreciated. Will be sending this printer back to Amazon if I can't make it work on the USB.
I am open to questions or suggestions
Thanks,
Chet

After 4 hours on the phone with HP and another hour with Apple (Mavericks support) no real solution other than check everything (removed everything from Login Items, removed all HP software anywhere in the system reboot, reinstall printer) then when nothing worked for the 4500, did an OS Reinstall (boot with CMD+R).
The Mavericks support group did open an incident (# 542875311) and I will update it when I figure out how to find it on the system.
My feel is that the base problem is that somewhere between the HP-Inkjet-SW-OSX-Mavericks_v12.34.49-2 package and the Apple HP Printer software in the Library (version 2.16.1) the app for printing via the USP Port just does not get installed for the mid 2007 20 inch iMac. The scanner is recognized on the USB Port and the Printer works fine on Wi-Fi. I have too many devices to burden my home network with anothe device. Also, every time I put any HP Printer on Wi-Fi, my router (Netgear N600 WNDR3400 running 12 to 20 devices depending on who is home) gets wonky (but that's anothe story...).
Additionally, when I attach the HP Envy 4500 to my MacBook Pro (2010) it works perfect - print and scan via the USB prot and both functions show in the System Preferences - Printers and Scanners just as expected and just as the 3050 does.
Chet

Trying to network HP Envy 4500 all in one with OSX 10.9.4

First time installation of HP Envy 4500 all in one was going well on Mac with OSX 10.9.4. However I can only get the printer to work with cable. HP instructions were to re-insert CD and follow instructions for 'reconfiguring without cable' however this was not an option on the CD, it just tried to repeat the installation.
Configuring Device through my Mac came up wit this message- "Device not reachable. the woreless network settings were successfully downloaded to your device. However your mac was unable to locate the device on the network."
There is no point me having the wireless option if it needs to have a cable connection. Please can anyone help me with this last stage to get set up. Many thanks.
This question was solved.
View Solution.

Hello @Allgoodthyngs , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into connectivity issues. I would like to help.
I would recommend you perform a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP envy 4500 two sided printing

I have an HP ENVY 4500 printer. Everytime i go to print double sided, it tells me that there is a conflict with another printer setting. What setting is this and how do i make my printer allow me to print double sided? Also, when i print from the internet, it will not print all of the pages. It will print the first page then it will shove blank pages through. How do i fix this as well?

Hi @destinys,
Welcome to the HP Forums!
I noticed that your HP ENVY 4500 is unable to print double sided, and the printer will print blank pages after the first page. I am happy to help you with these issues!
For further assistance, I will need to know some more information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself. Copy Text or Mixed Documents.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, I would suggest to go through these guides:
Printing on Both Sides of the Paper (Duplexing) for HP Deskjet 3540, 4640, ENVY 4500, and Officejet ....
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Hope to hear from you soon, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HOW CAN I DOUBLE SIDED PRINTING ON MY HP ENVY 4500 SERIES PRINTER

I recently bought my HP ENVY 4500 series printer and love it. The only problem I have is I can seem to work out how to do double sided printing, cant see any options and the booklet doesnt tell me...maybe I am missing something. Please help! I hate wasting paper

have you already installed the software for the MAC?
what is the OSX version of your MAC?

Need tech support for HP Envy 4500

I have a Mac, OSX 10.8.5 operating system. My HP Envy 4500 paper jammed (my bad), I unjammed it, and now it won't take wireless commands from my laptop.

Hello,
Possible that the print jobs that did not print are still stuck in printing queue. Please try the following document and refer to the MAC OS section to clear/restart the jobs in queue.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02205477&lc=en&product=5304877&tmp...
I work for HP but my posts and replies are my own.
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Envy 4500 has stopped printing off both a Macbook Air and a Pro - was fine before

I've been very happy with my printer/scanner but today it has stopped printing off both my Macbook Air and Macbook Pro. The printer seems fine so not sure why this has happened. Please help!

Hi @Swaggie,
Welcome to the HP Forums!
I understand that your HP Envy 4500 is not printing from your Macbook Air and your Macbook Pro. I am happy to help you with this printing issue!
For further assistance, I will need to know the following information:
The version number of the Mac Operating Systems. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies. Copy Text or Mixed Documents.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If there are any error messages on the printer's display panel.
In the meantime, please take a look through this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X, and let me know what happens!
Hope to hear from you soon!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Envy 4500 Mac OS 10.5.8

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